Shannon Johnson
Cumberland,MD
Summary
Operations and supply chain professional with 20+ years of experience coordinating workflow, supporting teams, and ensuring smooth service environments across manufacturing, hospitality, and meal service operations. Known for self-motivation, adaptability, and building trust in high-expectation, detail-driven work environments.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Supply Chain Manufacturing Specialist
Northrop Grumman
01.2023 - Current
- Function effectively in a remote/hybrid schedule with strong self-management, organization, and consistent follow-through.
- Build trust and rapport with executive-level partners and internal technical leaders by communicating with clarity, professionalism, and respect.
- Master ERP and materials management systems to support BOM requirements, production schedules, and full traceability.
- Coordinate materials flow across teams to maintain production continuity and prevent delays.
- Maintain precise documentation aligned with compliance, quality, and audit standards.
- Remote/Hybrid Role
Director of Food Service
Culinary Services Group
01.2013 - 01.2023
- Directed daily cafeteria and meal service operations producing 200–400 meals per day.
- Trained, scheduled, mentored, and supervised a team of 5–10 staff while fostering a positive, dependable workplace culture.
- Managed ordering, vendor relationships, forecasting, and compliance programs.
- Collaborated with corporate leadership and executive-level client representatives to enhance retention efforts and establish training models across multiple facilities.
- Ensured ServSafe and HACCP compliance, maintaining consistent food safety and sanitation standards.
- Planned and executed special event meal services requiring timing, coordination, and communication control.
Program Director of Culinary (Workforce Training)
Community Action Council
01.2010 - 01.2011
- Designed culinary training curriculum to support job readiness.
- Mentored students in professional expectations, confidence-building, and communication.
- Coordinated with employer partners to support job placement success.
Co-Owner
The Landing Restaurant & Pub
01.2008 - 01.2011
- Co-managed business operations including scheduling, menu planning, vendor ordering, and staff leadership.
- Maintained cost controls and ensured strong customer service experiences.
Education
Associate of Arts - Culinary Arts
Central Piedmont Community College
Charlotte01.2001
Skills
- Operations Coordination & Workflow Planning
- Inventory Management, Ordering & Forecasting
- Supplier & Vendor Negotiation
- Team Leadership, Coaching & Training
- Customer & Client Communication
- Scheduling, Staffing & Service Readiness
- Quality & Safety Compliance (ServSafe & HACCP)
- ERP & Digital Record Systems Accuracy
- Cross-Functional Collaboration
- Microsoft Office & Documentation Control
Certification
MD Real Esrate License 2023 -2025
Timeline
Supply Chain Manufacturing Specialist
Northrop Grumman
01.2023 - Current
Director of Food Service
Culinary Services Group
01.2013 - 01.2023
Program Director of Culinary (Workforce Training)
Community Action Council
01.2010 - 01.2011
Co-Owner
The Landing Restaurant & Pub
01.2008 - 01.2011
Associate of Arts - Culinary Arts
Central Piedmont Community College