Open To Work
Shannon Johnson
Sr. Accountant
Bradenton,FL
Summary
Dynamic and results-oriented Senior Accountant recognized for a strong work ethic and enthusiasm for embracing new challenges. Expertise in cost accounting, financial reporting, inventory control, and month-end close processes has consistently improved accuracy and enhanced data-driven decision-making. Proven effectiveness in both independent and collaborative settings, thriving within cross-functional teams in fast-paced environments while leveraging exceptional interpersonal and communication skills. Quick to adapt to new systems and processes, demonstrating a commitment to delivering high-quality financial results with reliability and initiative, even under tight deadlines.
Overview
13
13
years of professional experience
Work History
Senior Accountant
Habco Industries LLC
11.2021 - Current
- Preparing journal entries, analyses, and account reconciliations and assisting with monthly close processes.
- Managed invoicing and cash application processes to optimize revenue flow. Oversaw accounts receivable reconciliations to ensure accuracy. Led initiatives for effective cash collections strategies.
- Managed credit card reconciliation processes to maintain financial accuracy. Facilitated the resolution of discrepancies in credit card transactions to enhance financial reporting.
- Conducted thorough monthly reconciliations of balance sheets to maintain fiscal integrity.
- Analyzed daily job costing data for precision, identifying discrepancies and ensuring accurate reporting.
- Responding to information requests, reviewing financial statements, and assisting with audits.
- Collaborated with external auditors to facilitate successful annual audits and compliance reviews.
- Handled month-end and year-end end finances by managing and reporting fixed assets and other data.
- Trained new employees on accounting principles and company procedures.
- Optimized accounts payable processes by automating invoice processing to enhance efficiency.
- Conducted monthly reconciliations for all bank accounts to ensure financial integrity.
- Managed accounts payable and receivable processes, improving cash flow management.
- Coordinated with Human Resources department on payroll-related matters ensuring accurate compensation calculations for all employees.
Policy/Plan Svc Coordinator
Voya Financial
10.2020 - 10.2021
- Managed analysis and processing of policyholder requests for basic policy changes, premium accounting, and disbursements to enhance operational efficiency.
- Engaged with policy and plan holders through verbal and written correspondence to address inquiries related to premium accounting and disbursements.
- Analyzed and resolved discrepancies in the processing of policy and plan change premiums to ensure accuracy.
- Coordinated efforts with cross-functional teams and field staff to guarantee accuracy and completeness in transaction processing.
- Supported documentation processes by organizing statements and producing detailed reports for management review.
Customer Service Representative- Tax- Sheltered An
Voya Financial
09.2018 - 09.2020
- Answer inbound calls and greet customers with energy and enthusiasm.
- Building a sense of trust and confidence to help serve their needs and help them reach their retirement goals.
- Provide customer service to clients with tax sheltered annuities with transactions including withdrawals, loans, required minimum distributions, transfers, trades and ensure they are satisfying all IRS requirements.
- Assist the top fifteen ReliaStar producers with client information on a specialized phone line.
- Perform multiple tasks/navigate multiple systems simultaneously to service the customer’s account or troubleshoot their questions and issues.
- Strive for first call resolution and take true ownership of customer needs and issues.
- Own personal development to achieve job proficiency and meet performance goals
- Resolved customer inquiries through effective communication and problem-solving techniques.
Training Center Captain/Associate
Aldi
Enfield, CT
08.2015 - 07.2018
- Enhanced customer experience through proactive acknowledgment, greeting, and assistance to ensure satisfaction during visits.
- Merchandise, stock and replenish the sales floor constantly.
- Processed cash, debit, credit, and EBT card transactions with accuracy and efficiency.
- Maintain assigned area to store standards, including functional recovery, accurate ad signing and correct merchandise placement.
- Facilitated training for new employees across the district in alignment with company guidelines and policies.
Assistant Manager
Plato’s Closet
Enfield, CT
05.2013 - 08.2015
- Managed stock levels to ensure timely replenishment and prevent shortages.
- Oversaw hiring, training, and evaluation of personnel in sales and marketing environments.
- Assigned employees to targeted responsibilities to optimize team performance.
- Engaged in continuous improvement initiatives alongside store manager to optimize store performance.
- Help control store operations, including scheduling, mentoring, record- keeping, merchandising, and loss prevention.
Education
Master of Business Administration - Management
College of Our Lady of The Elms
Chicopee, MA06-2022
Bachelor of Arts - Health and Human Studies
Bay Path University
Longmeadow, MA05-2016
Skills
- General ledger accounting
- Bank reconciliation
- Payroll processing
- Manufacturing accounting
- Sales tax compliance
- Microsoft Office
- Month-end closing
- Accounts payable/receivable
- Employee training
Timeline
Senior Accountant
Habco Industries LLC
11.2021 - Current
Policy/Plan Svc Coordinator
Voya Financial
10.2020 - 10.2021
Customer Service Representative- Tax- Sheltered An
Voya Financial
09.2018 - 09.2020
Training Center Captain/Associate
Aldi
08.2015 - 07.2018
Assistant Manager
Plato’s Closet
05.2013 - 08.2015
Bachelor of Arts - Health and Human Studies
Bay Path University
Master of Business Administration - Management
College of Our Lady of The Elms