Shannon Jones, PHD
Columbus,OH
Summary
Accomplished in DEIA implementation and human resources management, I spearheaded Columbus's inaugural Diversity Apprenticeship Program at Experience Columbus, directly managing over 20 apprentices. My expertise in talent acquisition and relationship building, complemented by proficiency in facilitation and training, has significantly enhanced staff development and retention, showcasing a commitment to fostering inclusive environments.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Director, Diversity, Equity, Inclusion & Accessibility
Experience Columbus
01.2021 - Current
- Created and launched Columbus's first Diversity Apprenticeship Program in Tourism.
- Managed and led over 20 apprentices in the Diversity Apprenticeship Program.
- Collaborated with the executive team to create a DEIA strategic plan.
- Built a DEIA data tracking system to share highlights to key stakeholders.
- Created and facilitated ongoing DEIA training for staff and board members.
- Developed diversity vendor best practices to diversify company spending.
- Refined talent acquisition practices and policies to ensure inclusivity.
- Helped to develop strategies to attract, recruit, hire, and retain top talent.
- Self-managed the entire recruitment process for more than five open positions.
- Refined onboarding procedures across departments for a streamlined company experience.
- Supported employee retention initiatives, including involvement with the wellness committee, leadership development programming, and launching the staff service program.
- Managed the performance evaluation process to promote the continuous improvement of staff.
- Facilitated collaboration between teams by encouraging open communication channels.
- Served as a public spokesperson at industry events or conferences.
- Cultivated and maintained relationships with community members and stakeholders.
- Managed a $750,000 program budget.
- Ensured funding compliance with the City of Columbus, the City Council, and the Columbus Foundation.
Program Coordinator, Graduate Administrative Associate
The Ohio State University’s Student Advocacy Center
01.2016 - 01.2021
- Helped students navigate OSU policies and procedures, and connect them with university resources.
- Discovered new and innovative ways to resolve student issues.
- Empowered students to overcome obstacles.
- Built and maintained relationships with OSU offices and departments to ensure student success.
- Kept updated and accurate field notes in Maxient software.
- Supported the development and execution of strategic plans.
- Planned and executed the yearly Remembrance Ceremony.
- Managed day-to-day operations of the OSU Student Emergency Fund.
- Participated on interview panels for internal and external positions.
KIPP Through College (KTC) Coordinator
KIPP Columbus Middle School
01.2013 - 01.2016
- Created the KTC curriculum that informed 8th-grade students about college.
- Supported students through high school graduation requirements.
- Built relationships with more than 40 high schools to monitor alumni progress.
- Tracked, synthesized, and reported on student data.
- Collaborated with students and families on the college application process.
- Kept track of college application requirements for each student.
Algebra, Pre-Algebra, & English Teacher
Columbus City Schools
01.2009 - 01.2013
- Created cross-curricular, standards-aligned lessons with grade team members.
- Collaborated and co-planned with other English and math teachers.
- Differentiated and individualized lessons for IEP and Gifted students.
- Served as the Grade Level Team Leader, where I drafted weekly agendas, led team meetings, and organized off-site field trips.
- Served as a Math Teacher Leader, and facilitated monthly meetings to improve student learning outcomes.
- Presented content and math pedagogy for other teachers.
- Analyzed grade-level data to drive and improve instruction.
- Participated on the Building Leadership Team, which met to discuss school improvement plans and progress toward goals.
- Identified as one of the most effective CCS teachers for value-added data.
Education
Doctor of Philosophy - Higher Education and Student Affairs
The Ohio State University
05.2021
Master of Education - Middle Childhood Education
The Ohio State University
08.2009
Bachelor of Science - Human Development and Family Sciences
The Ohio State University
06.2008
Skills
- DEIA implementation
- Human resources management
- Talent acquisition
- People management and retention
- Staff development
- Relationship building
- Mental health first aid
- Program design
- Group facilitation
- Clear verbal and written communication
- Microsoft 365 and Google Suite
- Zoom
Accomplishments
- Board Member, Columbus State Hospitality Advisory Board, 2023-present
- Leadership Columbus, Signature Program Member, 2023
- Diversity in Business Award Winner, Business First, 2023
- Social Impact 2022 Winner, PR News, 2022
Professional Development
- Mental Health First Aid, 2024
- Professional Destination Management, 2023
- Non-profit Board Governance Training, 2023
- Identifying and Responding to Sexual Misconduct, 2019-2021
- Institutional Data Policy, 2018-2021
- Motivational Interviewer Workshop, 2016
- Mindfulness Training, 2014
Certification
SHRM-SCP, expected summer 2025
Experience Columbus Insider, 2022-present
References
References available upon request.
Timeline
Director, Diversity, Equity, Inclusion & Accessibility
Experience Columbus
01.2021 - Current
Program Coordinator, Graduate Administrative Associate
The Ohio State University’s Student Advocacy Center
01.2016 - 01.2021
KIPP Through College (KTC) Coordinator
KIPP Columbus Middle School
01.2013 - 01.2016
Algebra, Pre-Algebra, & English Teacher
Columbus City Schools
01.2009 - 01.2013
Doctor of Philosophy - Higher Education and Student Affairs
The Ohio State University
Master of Education - Middle Childhood Education
The Ohio State University
Bachelor of Science - Human Development and Family Sciences
The Ohio State University
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