Summary
Overview
Work History
Education
Skills
Timeline
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Shannon KaneLong

Easthampton,MA

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

7
7
years of professional experience

Work History

Academic Testing Coordinator

Williston Northampton School
06.2019 - Current
  • Overseeing all aspects of standardized test administration (PSAT, SAT, ACT, and AP Exams) for a school of 200+ students
  • Responsibilities include managing a pool of proctors and handling all communications regarding test administrations to students and their families, faculty, and school administration.
  • I also act as the student accommodation and support coordinator for all standardized tests.
  • This role requires working in conjunction with College Board and ACT.
  • Trained and developed new testing team members and provided continuous mentoring.

Snowsports School Manager

Ski Butternut
05.2023 - Current
  • Hiring and managing 100+ part-time snowsports instructors.
  • Acting as the customer-facing liaison between guests and the snowsports school during the operational day, and responding to guest questions and concerns via email and phone communication.
  • Monitoring and evaluating educational programs to maintain high-quality performance objectives and standards.
  • Establishing a positive, stimulating learning environment for students and an exciting education-focused setting for instructors.
  • Formulating and implementing safety and security policies.
  • Keeping the Snowsports School fully compliant with established policies, legal requirements, and student safety standards.

Snowsports School Supervisor

Ski Butternut
12.2017 - 05.2023
  • Responsibilities included assigning instructors to lessons, overseeing seasonal programs, and acting as a customer service representative on the snow.

Education

Bachelor of Arts - Psychology

Mount Holyoke College
05.2023

Skills

  • Effective Communicator
  • Excellent Interpersonal Skills
  • Organized
  • Proficient in Microsoft 365
  • Policy Implementation
  • Staff and educator guidance
  • Recruiting and Hiring
  • Staff Training
  • Adaptability and Flexibility

Timeline

Snowsports School Manager

Ski Butternut
05.2023 - Current

Academic Testing Coordinator

Williston Northampton School
06.2019 - Current

Snowsports School Supervisor

Ski Butternut
12.2017 - 05.2023

Bachelor of Arts - Psychology

Mount Holyoke College

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Shannon KaneLong