Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Shannon Keaveny

Manor,TX

Summary

Human Resources Manager offering years of management experience and development of high-performing teams through recruitment, training, organizational development and evaluation of performance. Strong record of accomplishment working with senior managers to build organization to meet performance goals. Strong background in directing hiring practices, designing pay structures, developing employee policies, managing employee payroll and benefits and working with executive team to develop talent acquisition and retention goals.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Human Resources Manager

Mv Transporation
Austin, TX
11.2019 - 10.2023
  • Assisted in developing succession planning strategies for key positions within the organization.
  • Maintained employee records in accordance with company policy and applicable legal requirements.
  • Handled sensitive employee and company information with highest level of confidentiality and discretion.
  • Advised leadership on vacation and sick time, benefits, job services and employment discrepancies.
  • Researched industry trends to inform compensation and performance strategies.
  • Reviewed job descriptions regularly to ensure accuracy of duties assigned to each position.
  • Encouraged open communications, promoting positive and pro-employee work environment.
  • Created and implemented employee retention strategies.
  • Conducted employee performance reviews and implemented corrective actions to increase productivity.
  • Collaborated with department managers to develop comprehensive training programs that meet the needs of each individual team member.
  • Handled employee discipline and termination to address policy infractions.
  • Conducted background checks and reference checks of prospective employees.
  • Held exit interviews and documented information discussed with employees.
  • Scheduled meetings with employees to address concerns and grievances.
  • Investigated employee relations matters through interviews with involved parties to ensure a fair resolution.
  • Reported on workplace health and safety compliance to superiors.
  • Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
  • Developed compensation packages that are competitive yet cost effective for the organization.
  • Identified, screened and interviewed potential employees.
  • Advised leadership and personnel on driving HR policies, union negotiations and business strategy implementation.
  • Supported top talent identification processes by interviewing candidates and executing onboarding, orientation, and benefits processes.
  • Developed and implemented recruitment strategies to attract qualified candidates.
  • Ensured compliance with federal, state and local employment laws.
  • Provided HR consultation services to leadership and department heads.
  • Scheduled random drug testing for employees to diminish regularity risks.
  • Suggested promotions and wage increases according to employee performance.
  • Compiled reports to provide management with accurate information and comply with policies and procedures.
  • Developed employee orientation and training programs for new hires.
  • Implemented organizational change initiatives effectively while minimizing disruption in operations.
  • Negotiated collective bargaining agreements with labor unions by highlighting company profit and operational outcomes.
  • Evaluated current HR processes and recommended changes when necessary to improve efficiency.
  • Facilitated communication between management and staff by conducting regular meetings to discuss concerns or suggestions.
  • Launched wellness plans to reduce stress, boost morale and increase productivity.
  • Managed full-cycle human resource operational activities to maximize HR employee performance.
  • Created job postings, tracked applicants and maintained applicant database.
  • Directed HR programs, policies and processes to improve operational efficiency.
  • Liaised between management and employees by relaying work information, adjustments and grievances.
  • Provided guidance on labor law compliance issues such as FMLA, ADA, Title VII.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.

Talent Acquisition Specialist

MTM Transportation
Austin, TX
04.2015 - 11.2019
  • Ensured compliance with all relevant regulations related to equal opportunity employment laws.
  • Maintained applicant tracking system records and updated candidate information as needed.
  • Used social media as recruitment tool by posting content and responding to inquiries or comments.
  • Sourced, qualified and conducted screening interviews with job candidates.
  • Attended career fairs, networking events, and other recruiting activities to source potential leads.
  • Organized skills assessments or competency tests for applicants when necessary.
  • Prepared offer letters for successful candidates.
  • Conducted exit interviews and completed employment termination paperwork.
  • Reviewed referral candidates and contacted qualified individuals to request applications.
  • Advised management on legal compliance issues related to recruitment practices.
  • Tracked personal and financial information of employees.
  • Built talent pipeline according to core company values and role requirements.
  • Planned and executed recruitment events to bring in area candidates.
  • Hired employees and processed hiring-related paperwork.
  • Interviewed job applicants to obtain information on work history, education or job skills.
  • Analyzed employment-related data and prepared reports.
  • Utilized creative sourcing strategies and recruitment branding to identify, engage and attract top talent.
  • Provided guidance to new hires throughout onboarding process.
  • Developed and maintained relationships with hiring managers to understand their talent needs.
  • Applied market knowledge and sourcing skills to engage with active and non-active applicants.
  • Analyzed employee feedback surveys regarding recruitment processes.
  • Conducted interviews to assist management in selecting most qualified candidates.
  • Assisted in the development of recruiting strategies to attract qualified applicants.
  • Conducted initial phone screens of potential candidates.
  • Provided support in developing effective onboarding programs for new employees.
  • Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
  • Maintained current knowledge of equal employment opportunity and affirmative action guidelines and laws.
  • Reviewed resumes, applications, and other documents submitted by applicants.
  • Coordinated interviews between hiring managers and prospective employees.
  • Advised management on organizing, preparing or implementing recruiting or retention programs.
  • Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
  • Posted positions on job boards, media and alternate sourcing channels to attract diverse talent pool.
  • Negotiated employment offers with selected candidates.
  • Collaborated with recruitment and HR professional to achieve hiring goals.
  • Displayed strong telephone etiquette, effectively handling difficult calls.

Program Coordinator

Hospital Housekeeping Services
Austin, TX
09.2014 - 03.2015
  • Reviewed applications and documentation independently or in conjunction with supervisor to make decisions pertaining to programs.
  • Explained program offerings and requirements to participants and answered related questions.
  • Analyzed data collected from surveys, focus groups, interviews, regarding the effectiveness of the program.
  • Monitored programming regularly to check relevance, compliance with station guidelines and alignment with FCC regulations.
  • Served as a liaison between external organizations and partners involved in delivering programming services.
  • Identified opportunities for process improvements that would increase efficiency while maintaining compliance standards.
  • Implemented corrective action plans when necessary following discovery of non-compliance issues.
  • Reviewed and monitored compliance with applicable laws, regulations, and policies to ensure compliance with regulatory requirements.
  • Read, analyzed, and interpreted various internal and external documents and reports.
  • Advised management on organizing, preparing or implementing recruiting or retention programs.
  • Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
  • Maintained current knowledge of equal employment opportunity and affirmative action guidelines and laws.
  • Maintained Applicant Tracking System records of all applicants.

Training Coordinator

Front Step
Austin, TX
06.2012 - 09.2014
  • Supervised, evaluated or referred instructors to skill development classes.
  • Organized and scheduled on-site and off-site trainings for staff members.
  • Coordinated with subject matter experts to develop effective training content.
  • Assisted in setting up online learning platforms used for virtual classroom environments.
  • Managed budgeting activities associated with the development of new courses or programs.
  • Facilitated group discussions among trainees regarding topics covered during a session.
  • Maintained and tracked state-specific licenses and certifications to meet compliance requirements and remain up-to-date for training.
  • Selected and assigned instructors to conduct training.
  • Suggested and offered specific training programs to help workers maintain or improve job skills.
  • Assessed training needs through surveys, interviews with employees or focus groups.
  • Identified areas for improvement in training programs and collaborated with training team to implement changes.
  • Supported onboarding of new employees by hosting orientation sessions.
  • Scheduled classes based on availability of classrooms, equipment or instructors.
  • Delivered presentations outlining best practices related to specific job roles or tasks.
  • Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.
  • Worked collaboratively across departments and with various stakeholders to deliver comprehensive, effective training sessions.
  • Updated existing curriculums based on changes in technology or industry standards.
  • Coordinated recruitment and placement of training program participants.
  • Monitored participants' progress during the training session.
  • Organized handbook and course documentation for participants.
  • Identified and addressed training needs by collaborating with management and requesting more resources if necessary.
  • Maintained accurate records of all trainings conducted.
  • Prepared reports to track employee progress and recruitment needs for future training.
  • Developed targeted courses to achieve company training objectives and enhance skills of new employees in leadership roles.
  • Collaborated with management team to determine appropriate learning objectives for each program.
  • Completed day-to-day duties accurately and efficiently.

Education

Bachelor of Science - Human Resources Management

University of Phoenix
Tempe, AZ
12-2014

Skills

  • Employee Relations
  • Employee Handbook Development
  • Benefits Administration
  • Policy Enforcement
  • Labor Relations
  • Staff Management
  • Performance Assessment
  • Recordkeeping
  • Payroll Administration
  • Compensation Structuring
  • Organizational Development
  • New Employee Orientation
  • Corrective Action Planning
  • Employee Onboarding
  • Contract Management
  • Talent Acquisition
  • Confidentiality
  • Pre-Employment Screening
  • Social Media Recruiting
  • Interviewing Techniques
  • Learning Management Systems
  • Diversity and Inclusion
  • Career Development
  • New Employee Processing
  • Garnishment Processing
  • Payroll Policies and Procedures
  • I-9 Documentation
  • Microsoft Applications
  • Spreadsheet Creation
  • Supervision and Leadership
  • Medical Documentation
  • Claims Management
  • Policy Interpretation
  • File and Record Management
  • Policy Investigations
  • Employment Law Knowledge
  • Leadership Development
  • Risk Management
  • Recruitment
  • Legal Compliance
  • Staffing and Recruiting Professional
  • Employee Support
  • Microsoft Office and Docusign
  • Compensation and Benefits
  • Labor Negotiations
  • Training Programs
  • Human Resources Operations
  • Regulatory Compliance
  • Exit Interviews
  • Talent Management
  • Onboarding and Orientation
  • Employee Retention
  • Training Development
  • Compliance
  • Contract Negotiation

Certification

  • Certified Professional, Society of Human Resource Management, Austin, TX (Pending)

References

References available upon request.

Timeline

Human Resources Manager

Mv Transporation
11.2019 - 10.2023

Talent Acquisition Specialist

MTM Transportation
04.2015 - 11.2019

Program Coordinator

Hospital Housekeeping Services
09.2014 - 03.2015

Training Coordinator

Front Step
06.2012 - 09.2014

Bachelor of Science - Human Resources Management

University of Phoenix

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Shannon Keaveny