Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shannon Knight

Lansing,MI

Summary

Organized and dedicated Administrative Assistant with exceptional customer service. Offering keen attention to detail and strong decision-making skills. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

11
11
years of professional experience

Work History

Assembly Line Production Worker

Woodbridge Group Of Lansing
Lansing, MI
11.2021 - 05.2024
  • Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
  • Contributed to overall team success by meeting daily production targets consistently.
  • Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.

Administrative Assistant

Voss Financial Group
Okemos, MI
09.2016 - 05.2019
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Delivered excellent customer service, addressing concerns effectively, and building strong relationships.
  • Ensured accurate data entry and database management for vital company information.

MiChild Eligibility Counselor

MAXIMUS
Lansing, MI
09.2013 - 05.2015
  • Uploaded and submitted verification documents and completed applications.
  • Collaborated with interdepartmental teams to ensure accurate and timely processing of applications.
  • Processed and certified documents for accuracy and compliance with government regulations.

Education

Certification - State Certified Medical Assistant

American Medical Careers
Lansing, MI
06.2008

Certification - State Certified Nursing Assistant

Lansing Community College
Lansing, MI
06.2001

High School Diploma -

Everett High School
Lansing, MI
06.1991

Skills

  • Office Administration
  • Computer Skills
  • Data Entry
  • Microsoft Outlook
  • Customer and client relations
  • Dedicated Team Player

Timeline

Assembly Line Production Worker

Woodbridge Group Of Lansing
11.2021 - 05.2024

Administrative Assistant

Voss Financial Group
09.2016 - 05.2019

MiChild Eligibility Counselor

MAXIMUS
09.2013 - 05.2015

Certification - State Certified Medical Assistant

American Medical Careers

Certification - State Certified Nursing Assistant

Lansing Community College

High School Diploma -

Everett High School
Shannon Knight