Shannon Knight
Lansing,MI
Summary
Organized and dedicated Administrative Assistant with exceptional customer service. Offering keen attention to detail and strong decision-making skills. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
11
11
years of professional experience
Work History
Assembly Line Production Worker
Woodbridge Group Of Lansing
11.2021 - 05.2024
- Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
- Contributed to overall team success by meeting daily production targets consistently.
- Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.
Administrative Assistant
Voss Financial Group
09.2016 - 05.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service, addressing concerns effectively, and building strong relationships.
- Ensured accurate data entry and database management for vital company information.
MiChild Eligibility Counselor
MAXIMUS
09.2013 - 05.2015
- Uploaded and submitted verification documents and completed applications.
- Collaborated with interdepartmental teams to ensure accurate and timely processing of applications.
- Processed and certified documents for accuracy and compliance with government regulations.
Education
Certification - State Certified Medical Assistant
American Medical Careers
Lansing, MI06.2008
Certification - State Certified Nursing Assistant
Lansing Community College
Lansing, MI06.2001
High School Diploma -
Everett High School
Lansing, MI06.1991
Skills
- Office Administration
- Computer Skills
- Data Entry
- Microsoft Outlook
- Customer and client relations
- Dedicated Team Player
Timeline
Assembly Line Production Worker
Woodbridge Group Of Lansing
11.2021 - 05.2024
Administrative Assistant
Voss Financial Group
09.2016 - 05.2019
MiChild Eligibility Counselor
MAXIMUS
09.2013 - 05.2015
Certification - State Certified Medical Assistant
American Medical Careers
Certification - State Certified Nursing Assistant
Lansing Community College
High School Diploma -
Everett High School
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