Shannon Knight
Ozark,Al
Summary
Healthcare professional with strong background in patient care and medical support. Known for collaborative work with medical teams to deliver high-quality care and adapt to evolving patient needs. Expertise in patient assessment and medication administration, along with compassionate care and reliability.
Overview
2025
2025
years of professional experience
Work History
Nurse Technician
Southeast Health Medical Center
06.2024 - Current
- Operated electronic health record systems to document patient information accurately.
- Utilized blood pressure monitors to assess and record vital signs of patients.
- Administered wound care using sterile technique to prevent infection and promote healing.
- Assisted nursing staff with essential tasks, ensuring efficient delivery of high-quality care to patients.
- Provided activities of daily living by assisting with serving meals, ambulating, turning and positioning patients.
- Managed time effectively while multitasking between various responsibilities within a fast-paced clinical setting.
- Provided personal hygiene assistance, giving baths, and performing dress changes for patients.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Maintained patient stability by checking vital signs and weight.
- Facilitated smooth transitions between shifts by providing detailed reports on patient status during change-of-shift handovers.
- Demonstrated adaptability when faced with unexpected challenges or changes in assigned duties within the nursing unit.
- Enhanced patient comfort by administering medications according to prescribed schedules and monitoring vital signs.
Quality Assurance and Quality Control Manager
Professional Medical Associates
07.2016 - 08.2024
- Responsible for improving performance on value-based contractual priorities
- Conducts and documents assessment and a plan of care in Electronic Medical record keeping (EMR) system, identify and prioritize action items including but not limited to preventative visits, care gap closure, and follow-up after Emergency or Inpatient treatment
- Participates in meetings, problem solving, goal setting, quality improvement and patient satisfaction initiatives
- Achieve established productivity and performance targets
- Performed regular quality assurance and control reviews of company processes to ensure compliance with Insurance companies
- Answered incoming phone calls, scheduled appointments, and responded to inquiries.
- Performed administrative tasks such as filing, scanning documents into EMR system, data entry.
- Communicated effectively with other healthcare providers regarding patient care plans.
- Updated patient information in electronic health record system accurately and timely.
- Collaborated closely with doctors to ensure that all paperwork was accurate and complete.
- Educated patients on proper usage of medications prescribed by their physician.
- Participated in staff meetings to discuss changes in policies or procedures within the clinic.
- Compiled and coded patient information or data in appropriate computer system.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
Medical Assistant
Alabama South Podiatry
- Proficient in the use of orthotic casting materials, including fiberglass and plaster.
- Optimized diagnosis procedures by proficiently performing PADnet tests, resulting in improved accuracy and efficiency in identifying peripheral arterial disease.
- Created and maintained accurate medical records for patient care.
- Utilized radiographic equipment to conduct diagnostic imaging
- Maintained a well-structured appointment schedule.
- Maintained efficient communication through handling correspondence effectively
- Implemented effective measures to prevent complications related to diabetic foot
- Maintained detailed records of patients' vital signs, contributing to the overall efficiency and effectiveness of medical consultations.
- Ensured exam rooms were properly prepared for procedures.
- Administered injections, medications and treatments as directed by the physician.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
Medical Assistant/Cast Tech
Southern Bone and Joint
- Demonstrated expertise in performing fiberglass and plaster casting procedures for both upper and lower extremities
- Diligently recorded and monitored patients' vital signs.
- Managed the distribution of prescribed drugs from an on-site pharmacy
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Provided assistance to medical staff in performing minor surgical procedures.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
Office Coordinator
Dr Catherine James-Peters Family Medicine
- Maintained organization and coordination of meetings and appointments
- Streamlined insurance verification procedures
- Ensured efficient record-keeping by accurately filing charts.
- Implemented strategies to enhance efficiency and accuracy of handling correspondence
- Organized and tracked office supply orders for efficient restocking.
- Provided leadership and direction to front desk employees
- Answered incoming telephone calls, determined purpose of callers, and forwarded calls to appropriate personnel or department
- Greeted visitors and directed them to the appropriate area or person.
- Managed daily mail distribution including sorting out incoming and outgoing mail.
- Input accurate account data to efficiently update company database and maintain detailed records.
Education
Associate of Science - Nursing
George C Wallace Community College - Dothan
Dothan, ALPhlebotomy
George C Wallace Community College - Dothan
Dothan, AL05-2005
Skills
- HIPAA compliance
- Medical terminology knowledge
- Vital signs monitoring
- Direct patient care
- Clinical documentation
- Patient-focused care
- Data entry
- Patient assessments
Timeline
Nurse Technician
Southeast Health Medical Center
06.2024 - Current
Quality Assurance and Quality Control Manager
Professional Medical Associates
07.2016 - 08.2024
Associate of Science - Nursing
George C Wallace Community College - Dothan
Medical Assistant
Alabama South Podiatry
Medical Assistant/Cast Tech
Southern Bone and Joint
Office Coordinator
Dr Catherine James-Peters Family Medicine
Phlebotomy
George C Wallace Community College - Dothan
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