Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Shannon Kolehouse

Wesco 26
Ravenna,MI
1
Certification
20
years of professional experience

Results-driven Location Manager with expertise in team supervision, problem-solving, and continuous improvement. Known for enhancing productivity and driving customer satisfaction through effective leadership and relationship-building.

Work History

Location Manager

2 Years 1 Month
Wesco 26 | 08.2024 - Current
  • Managed multiple projects simultaneously, effectively prioritizing tasks and maintaining strict adherence to deadlines.
  • Controlled location operational expenses and maintained budgets through balance of profit promotion and cost control.
  • Assisted in risk assessments for each location, ensuring compliance with health and safety regulations at all times.
  • Increased team productivity by providing clear communication of expectations and deadlines to all involved parties.

Location Manager

1 Year
Subway 130 | 08.2023 - 08.2024
  • Led inventory management initiatives, enhancing accuracy of stock levels and reducing waste.
  • Resolved location-related issues swiftly through effective problem-solving skills, minimizing delays in production schedules.
  • Collaborated with cross-functional teams to align operational strategies with business goals.
  • Resolved location-related issues swiftly through effective problem-solving skills, which minimized delays in production schedules.
  • Cultivated focus on customer service and satisfaction with well-trained, empowered team.
  • Contributed to successful productions by accommodating last-minute changes while maintaining budgetary constraints.

Location Manager

7 Years 1 Month
Wesco 30 | 07.2017 - 08.2024
  • Oversaw daily operations to ensure efficient site management and adherence to safety protocols.
  • Implemented process improvements that streamlined workflows and increased productivity across locations.
  • Led team training initiatives, enhancing staff performance and operational efficiency.
  • Coordinated logistics for inventory management, optimizing stock levels and reducing waste.
  • Mentored junior staff in best practices for location management and customer service excellence.
  • Built strong team through proactive recruitment and hiring strategies.

Location Manager

8 Years 11 Months
Wesco 54 | 08.2008 - 07.2017
  • Supervised team performance, providing mentorship and training to enhance productivity.
  • Implemented process improvements that streamlined operations and reduced costs.
  • Coordinated logistics and transportation to optimize delivery schedules.
  • Managed daily operations to ensure efficient workflow and resource allocation.
  • Developed safety protocols, ensuring compliance with industry regulations and standards.
  • Developed what we now call "outside in"
  • Developed the level one class
  • Made it known that joining the chamber of commerce helps our business
  • First ever Wesco Easter Egg Hunt
  • Helped develop the way utilize JPR's

Sales Associate/Assistant Manager

1 Year 5 Months
Wesco 52 | 03.2007 - 08.2008
  • Assessed customer needs and guided product selection to ensure positive shopping experiences.
  • Collaborated with team members to meet daily sales goals and objectives.
  • Processed transactions efficiently using point-of-sale systems.
  • Maintained accurate inventory records through regular stock checks.

Education

No Degree - Surgical Technician

Baker College | Muskegon, MI | 2020

Skills

Sales strategy
Workload planning
Continuous improvement
Decision-making
Motivational leadership
Problem-solving
Decision-making
Market analysis
Customer service
Teamwork and collaboration
Team building
Self-motivated
Relationship building
Team building

Certification

7 habits

BFS certified

Giving Leader certification

JPR certification

Leadership academy grad

Propane certified

Sales 1,2, and 3

AFS certified

Timeline

Location Manager

Wesco 26
08.2024 - CurrentRead More

Location Manager

Subway 130
08.2023 - 08.2024Read More

Location Manager

Wesco 30
07.2017 - 08.2024Read More

Location Manager

Wesco 54
08.2008 - 07.2017Read More

Sales Associate/Assistant Manager

Wesco 52
03.2007 - 08.2008Read More

Baker College

No Degree from Surgical Technician
Read More
Shannon Kolehouse