Summary
Overview
Work History
Education
Skills
References
System Proficiency
Honors and Awards
Timeline
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Shannon Kostyshock

Ozark,MO

Summary

Results-driven professional in sales management, known for high productivity and efficient task completion. Skilled in strategic planning, customer relationship management, and team leadership. Excel in communication, negotiation, and problem-solving to achieve sales targets and business growth.

Overview

16
16
years of professional experience

Work History

Director of Sales, Private Events

ASM Global
07.2024 - 12.2024
  • For a 20,000 person venue, manage and contract all private events outside of the summer season at the venue; October through April
  • Forecasting, budgeting, creating SOPs, menus, marketing collateral, presentations, all client and community interactions

Director of Sales

Hotel Saint Louis, an Autograph Collection by Marriott
St. Louis
05.2023 - 11.2023
  • Manage a sales team and initiatives for the 142 room boutique downtown property in downtown St. Louis
  • Analysis and strategy for a dynamic market, working with the Hotel Leadership and Revenue Teams
  • Responsible for sales, budget, forecasting and management of the Hotel's inventory to create strategies that maximize revenue

National Sales Manager

Caesars Entertainment
09.2017 - 07.2022
  • Manage clients in ten Midwest states, representing over 50 properties - Virtual position with approximately 50% travel
  • Annual goal of $2.5 million

Sourcing Sales Executive

American Express Global Business Travel
03.2015 - 09.2017
  • Partner with American Express GBT Client Managers to provide meetings sourcing support to clients
  • Responsible for site sourcing/site & venue selection, all aspects of contract negotiation and reporting for meetings; including budgets and overall costs analysis
  • Annual goal of $2.8 million

Senior Sales Executive

Marriott International
St. Louis
02.2011 - 03.2015
  • Company Overview: Renaissance St. Louis Grand Hotel (currently Marriott Grand)
  • As the 917 room Headquarter Hotel for the city of St. Louis, work in tandem with the 502,000 sq. ft. America’s Center Convention Center and the St. Louis CVC to maximize business that positively impacts the local economy contracting city wide size events
  • Annual goal of $6 million

Account Executive

Marriott International
11.2008 - 02.2011
  • Company Overview: Northern Mid America Region
  • Full account management and business development assisting St. Louis area accounts with all business opportunities including transient, small group and large group for all Marriott brands with an annual goal of $2 Million
  • Northern Mid America Region

Education

Certificate - Sales

ASM Global
Las Vegas
01-2024

Certificate - Certified Government Sales Manager

Marriott International
St. Louis, MO
01-2008

Certificate - Certified Affinity/Multicultural Sales

Marriott International
St. Louis, MO
01-2008

Certificate - Building Sales Results Training

Embassy Suites (Hilton Corp)
St. Louis, MO
01-2003

Certificate - Diversity Training II

Hilton Hotels Corporation
St. Louis, MO
01-2002

Certificate - Sales Training

John Q. Hammons
Santa Fe, NM
01-2001

Some College (No Degree) - Business

Columbia College
Columbia, MO

Skills

  • Client acquisition
  • Sales software proficiency
  • Sales presentations
  • Sales pipeline management
  • Trade show representation
  • Key account targeting
  • Competitive analysis
  • Territory management
  • Revenue growth
  • Sales strategy development
  • Sales funnel management
  • Client relationship management
  • Cold calling
  • Revenue forecasting
  • Pipeline development
  • Sales team motivation

References

  • Jesse Battle, former Executive Director at NATDA, (727) 487-3200, jessebbattle@gmail.com
  • Patty Barnett, Sales Manager at St. Louis CVC, (314) 992-0645, pbarnett@explorestlouis.com
  • David Duncan, CSO at St. Louis CVC, (314) 992-0622, dduncan@explorestlouis.com
  • Jennifer Forrest James, Director MO State Thespians Assn, (314) 629-9792, missouristatethespians@gmail.com
  • Sherri Woodruff, formerly my administrative assistant at Renaissance Grand, (618) 691-8432, sherriwoodruff@rocketmail.com
  • Alyssa Como, Conference Service and Event Sales Manager at Hotel Saint Louis, (636) 795-7473, mohamedaine1212@gmail.com

System Proficiency

  • Microsoft Office (Word, Excel, PowerPoint, Teams)
  • Salesforce
  • Delphi
  • Amadeus
  • CI/TY
  • CVENT
  • Meeting Broker
  • Tour Connections
  • LinkedIn Navigator
  • Knowland
  • STR Reporting
  • Hotelligence Reporting
  • ProfitSword (budget and forecasting)
  • Lightspeed (hotel PMS System)

Honors and Awards

  • 2005, Nominated as SGMP Supplier of the Year
  • 2006, Nominated as SGMP Supplier of the Year
  • 2007, Nominated as SGMP Supplier of the Year
  • 2008, Nominated as SGMP Supplier of the Year
  • 2005, Received Marriott’s President Award
  • 2007, Received the Central Region and Global NALO Sales Team of the Year for Marriott
  • 2007, Nominated as Manager of the Quarter for 1st and 4th Quarter
  • 2008, Received SGMP President’s Award
  • 2008, Recipient of the ‘First in Flight’ United States Air Force Civilian Award
  • 2008, St. Louis North County Chamber of Commerce ’30 Leaders in Their 30s’ Leadership Award
  • 2008, Property Sales Champion – 3rd Quarter
  • 2009, SGMP Supplier of the Year
  • 2010, Marriott’s Chairman’s Circle Award (Marriott’s highest achievement and received while in the Account Management role.)
  • 2011, Nominated for Sales Star, 3rd Quarter
  • 2013, Nominated for Sales Star, 1st Quarter
  • 2013, Top Property Sales Person in the Northern Mid-American Region (10 State region)
  • 2013, Recipient of Marriott’s Stock Award
  • 2016, 12, American Express GBT – Team awarded with the highest revenue growth
  • 2017, 4th, Caesars Entertainment Highest Percentage to Goal – 265.8% to goal

Timeline

Director of Sales, Private Events

ASM Global
07.2024 - 12.2024

Director of Sales

Hotel Saint Louis, an Autograph Collection by Marriott
05.2023 - 11.2023

National Sales Manager

Caesars Entertainment
09.2017 - 07.2022

Sourcing Sales Executive

American Express Global Business Travel
03.2015 - 09.2017

Senior Sales Executive

Marriott International
02.2011 - 03.2015

Account Executive

Marriott International
11.2008 - 02.2011

Certificate - Sales

ASM Global

Certificate - Certified Government Sales Manager

Marriott International

Certificate - Certified Affinity/Multicultural Sales

Marriott International

Certificate - Building Sales Results Training

Embassy Suites (Hilton Corp)

Certificate - Diversity Training II

Hilton Hotels Corporation

Certificate - Sales Training

John Q. Hammons

Some College (No Degree) - Business

Columbia College

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Shannon Kostyshock