Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Shannon Kowalczyk

Shannon Kowalczyk

Casselberry,FL

Summary

Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Boutique Owner

Serenitea Apothecary
Longwood, FL
10.2020 - 10.2022
  • Managed team of full-time and part-time staff, trained new workers and monitored performance.
  • Created comfortable and inviting boutique environment to make customers feel welcomed and happy to make purchases.
  • Tracked store inventory and coordinated new purchases to keep adequate merchandise on hand for sustained sales.
  • Empowered customers to make informed decisions by educating on product and service offerings and current industry trends.
  • Prepared yearly and quarterly budgets as well as effective strategies to consistently meet financial targets.
  • Arranged special marketing initiatives and in-store promotions to successfully bring in $10,000 in business over 4 months..

Art Exhibit Manager

Central Florida Fair
Orlando, FL
12.2019 - 03.2020
  • Managed client relationships and expectations for creative projects with varying budgets and objectives.
  • Oversaw hiring, training and direction of creative personnel to achieve optimal results.
  • Collaborated with production on task list creation to meet overall project goals on time.
  • Developed artistic visual products while working within defined technical constraints.
  • Anticipated design issues and proved to be proactive in developing effective solutions.
  • Fostered highly communicative, collaborative team culture on visual product projects.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Developed and maintained courteous and effective working relationships.

Event Organizer

Swift Paws Central Florida
Casselberry, Florida
02.2013 - 06.2017
  • Participated in strategy development and planning to grow organizing program and advance campaigns.
  • Wrote e-mails, promoted events via social media and drafted phone scripts to recruit volunteers.
  • Fostered collaborative efforts to schedule, host and facilitate events and identify further opportunities to reach members of community.
  • Discovered opportunities to gain deeper insight into creating efficient and streamlined processes.
  • Identified community organizations and leaders to establish and nurture relationships to help build awareness and win reforms for public.
  • Created strong and sustainable community organization by fundraising, forming relationships with key players and building brands.
  • Managed administrative logistics of events planning, event booking and event promotions.
  • Coordinated schedules and timelines for events.
  • Managed event logistics and operations.

District Human Resources Manager

Gap Inc
Orlndo, Florida
04.1994 - 08.2001
  • Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
  • Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Motivated employees through special events, incentive programs and constructive feedback.
  • Implemented performance review and motivational strategies to elevate HR team results.
  • Directed job fairs to bring in local talent for long term and seasonal positions.
  • Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
  • Coordinated ongoing technical training and personal development classes for staff members.

Education

HS Diploma -

Oviedo High School
Oviedo, FL

AA - General Education

Seminole Community College

Skills

  • Employee Motivation and Performance
  • Administrative Management
  • New Business Development
  • Product and Service Knowledge
  • Operational Analysis
  • Policy Development and Enforcement
  • Operational Efficiency

Certification

  • Licensed Real Estate Agent - 2006-2009

Timeline

Boutique Owner

Serenitea Apothecary
10.2020 - 10.2022

Art Exhibit Manager

Central Florida Fair
12.2019 - 03.2020

Event Organizer

Swift Paws Central Florida
02.2013 - 06.2017

District Human Resources Manager

Gap Inc
04.1994 - 08.2001

HS Diploma -

Oviedo High School

AA - General Education

Seminole Community College

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Shannon Kowalczyk