Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

SHANNON KRAMER

Anchorage

Summary

Dynamic security professional with extensive experience at NMS Security, excelling in surveillance monitoring and emergency response. Proven ability to deter criminal activity through vigilant patrols and effective incident reporting. Recognized for maintaining safety standards and providing first aid, ensuring a secure environment for all personnel and visitors.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Security Officer

NMS Security
Prudhoe Bay
11.2004 - Current
  • Responded to alarms and conducted investigations as required.
  • Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
  • Provided assistance to other departments as needed such as deliveries from vendors or contractors.
  • Maintained accurate logs of all security related activities.
  • Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
  • Confirmed visitor identification prior to granting entry into the building.
  • Inspected fire extinguishers to ensure they were properly charged and operational.
  • Adhered to post orders while maintaining a visible presence around the property.
  • Provided escorts for visitors as needed throughout the facility.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Enforced access control measures in accordance with established procedures.
  • Performed first aid and CPR when necessary during emergency situations.
  • Operated communication systems between officers stationed throughout the facility.
  • Monitored surveillance cameras and responded to suspicious activity.
  • Checked for safety hazards and took corrective action when necessary.
  • Investigated all reported incidents of theft or vandalism on premises.
  • Completed incident reports to record security or loss prevention incidents.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Observed patrons and customers to quickly address security situations.
  • Verified photo IDs and tickets to allow guests passage.
  • Searched individuals and baggage for weapons and other prohibited items.
  • Enforced security regulations and escorted non-compliant individuals to private areas for processing.
  • Reported safety hazards for remediation response.
  • Documented security-related situations and submitted in-depth reports to superiors.
  • Monitored premises and recorded activity in daily officer reports.
  • Guarded restricted areas to prevent unauthorized entry.
  • Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.
  • Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
  • Wrote reports outlining thefts, unauthorized access violations, or other unusual occurrences to help support later criminal or civil actions.
  • Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
  • Coordinated with law enforcement and emergency responders during incidents and emergencies.
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Warned violators of rule infractions and escorted unauthorized persons off premises.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
  • Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
  • Searched bags manually to identify prohibited items and contraband.
  • Explained security protocols to employees and guests to promote readiness for emergency situations.
  • Adhered to daily patrol schedules to support consistent security presence throughout property.
  • Maintained high levels of alertness throughout shifts.
  • Identified suspicious activity to determine appropriate response.
  • Monitored security cameras to identify and respond to suspicious activity.
  • Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
  • Reviewed guest identification and employee credentials to authorize entry onto premises.

Truck Driver

NANA/Lynden Logistics
Red Dog Mine
01.1994 - 05.2002
  • Transported goods to and from specified destinations in accordance with delivery schedules.
  • Reported all accidents or violations to management immediately upon occurrence.
  • Kept up-to-date knowledge of changing roads, construction areas, traffic patterns, and dangerous curves in order to plan the most efficient routes.
  • Ensured deliveries were on time by following designated routes and adhering to traffic laws.
  • Inspected truck before and after trips, ensuring all safety regulations were followed.
  • Communicated with dispatchers regarding pickup and delivery times.
  • Filled out paperwork accurately at each stop along route including bills of lading and trip sheets.
  • Responded promptly to emergency situations including inclement weather conditions or traffic delays while remaining calm under pressure.
  • Loaded and unloaded cargo using forklifts or other material handling equipment.
  • Complied with DOT requirements for background checks prior to operating a CMV.
  • Stayed informed regarding changes in transportation laws and regulations that could affect operations.
  • Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
  • Followed appropriate safety procedures for transporting hazardous materials when applicable.
  • Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
  • Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
  • Verified load against shipping papers to ensure accuracy of shipment.
  • Participated in training sessions related to defensive driving techniques, new technologies used in trucks and trailers, accident prevention methods.
  • Adhered strictly to company policies concerning alcohol use while operating a commercial motor vehicle.
  • Inspected truck for defects and safe operating condition before, during and after trips.
  • Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
  • Hooked and unhooked trailers from tractor and converter dollies.
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
  • Obtained signatures needed to complete and process paperwork.
  • Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Followed regular schedule of pickups for individual customers and groups.
  • Conducted daily DOT pre-trip inspections according to set checklist.

Housekeeper/Rover

NANA Marriott
Prudhoe Bay
01.1993 - 12.1993
  • Ensured that all health standards were met during cleaning operations.
  • Scrubbed kitchen appliances, countertops and fixtures.
  • Changed bed linens and towels, tidied up rooms.
  • Reported any maintenance issues or damage to supervisors immediately.
  • Maintained a clean linen closet by folding sheets neatly on shelves.
  • Sanitized all areas of the hotel lobby and public restrooms.
  • Emptied trash receptacles throughout the property.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Disinfected telephones, light switches and other frequently touched objects.
  • Organized closets with hangers for guests' clothing items.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Maintained and organized cleaning supplies stock.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Used cleaning chemicals following proper guidelines.

Education

High School Diploma -

Soldotna High School
Soldotna, AK
05-1992

Skills

  • Surveillance monitoring
  • Incident reporting
  • Access control
  • Emergency response
  • First aid administration
  • Safety inspections
  • Polar Bear Hazing
  • Tractor-trailer expediting
  • Volunteer member of the medical and spill teams

Personally monitors and patrols either visually or electronically a variety of assigned buildings, areas, or grounds

Permits only properly authorized individuals to enter the property

Patrols the premises and examines doors, windows, and gates to determine that they are secure

Records data such as property damage, unusual occurrences, etc

Warns violators of rule infractions and may apprehend or expel violators

Notifies on-site individuals of visitors wishing to see them

Assists in properly responding to a variety of emergencies or disasters in order to preserve life and property

Operates camp billeting and access control systems, and maintains a list of visitors or authorized companies and personnel who are allowed access to various areas

May check heating, lighting, sprinkling, security, ventilation, fire, etc, systems to make sure they are operational

Provides transportation services using a variety of vehicles, ranging from standard passenger vehicles to large passenger buses and off-road vehicles

Provides emergency medical intervention, including CPR, AED, and patient movement

Notify the supervisor if safety and sanitation standards are not being met

Other duties that are pertinent to the department or unit's success may also be assigned

Certification

  • Completion of a Law Enforcement Academy-2002
  • 30-hour OSHA Outreach for General Industry-04/2025

References

References available upon request.

Timeline

Security Officer

NMS Security
11.2004 - Current

Truck Driver

NANA/Lynden Logistics
01.1994 - 05.2002

Housekeeper/Rover

NANA Marriott
01.1993 - 12.1993

High School Diploma -

Soldotna High School

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SHANNON KRAMER