Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shannon Kramme

Owensville,MO

Summary

At Gerald Industries, an accomplished Area Lead leveraged operations and facilities management expertise alongside exceptional leadership skills to enhance productivity and operational standards. Spearheaded technical financial model creation, improved customer service, and fostered team success through effective coaching and safety training, significantly elevating company performance and vendor relations. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

26
26
years of professional experience

Work History

Area Lead

Gerald Industries
04.2019 - Current
  • Supervised various locations, enforcing high-quality standards of operation.
  • Gathered, organized and input information into digital database.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Generated reports detailing findings and recommendations.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Frequently inspected production area to verify proper equipment operation.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Observed packing operations to verify conformance to specifications.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Coached team members in techniques necessary to complete job tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Managed schedules, accepted time off requests and found coverage for short shifts.

Daycare Provider

Home Daycare Business
09.2013 - 04.2019
  • Introduced children to educational games and activities to boost learning.
  • Maintained safe play environment by emphasizing and maintaining cleanliness and organization.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Encouraged children to develop healthy social and emotional skills.
  • Provided emotional support and guidance to children during difficult times.
  • Assisted in potty training and other daily hygiene activities to support child development.
  • Facilitated learning through play, stories and outdoor activities for successful child outcomes.
  • Read stories, sang songs and facilitated creative play.
  • Assisted in potty training and toilet hygiene.
  • Dispensed snacks and meals to children in accordance with nutritional guidelines.
  • Maintained group discipline through positive reinforcement, behavior modeling, and collaboration with parents.
  • Responded to inquiries from parents and guardians.

Assistant Lead/Assembly Line Worker

Sporlan Valve
05.2003 - 09.2013
  • Organized and directed daily production, balanced local resources to achieve safe completion of batches and recommended improvements to production.
  • Notified plant management of employee conduct requiring corrective or disciplinary action.
  • Maintained quality and cleanliness of work area and equipment.
  • Trained employees on safety, environmental and regulatory guidelines and verified compliance.
  • Earned trust of others through open, honest communication and reliable follow-through.
  • Arranged development and delivery of updated training for staff.
  • Prepared and maintained daily department production targets, staff schedules, vacation schedules and attendance and disciplinary records.
  • Generated reports detailing findings and recommendations.
  • Observed packing operations to verify conformance to specifications.
  • Frequently inspected production area to verify proper equipment operation.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Boxed, labeled, and transported items to support assembly operations.
  • Conducted quality assurance inspections on finished components and identified issues.
  • Performed visual and functional inspection of components to determine quality and identify defects.
  • Investigated and resolved production issues.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.

Pharmacy Technician

Heartland Discount Pharmacy
03.1999 - 05.2003
  • Counted and labeled prescriptions with correct item and quantity.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Collected co-payments or full payments from customers.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Counted, measured and compounded medications following standard procedures.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
  • Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.

Education

High School Diploma -

Union High School
Union, MO
05.2003

Skills

  • Environmental awareness
  • Staff Recruiting
  • Leadership Development
  • Team Leadership
  • Staff Management
  • Decision-Making
  • Productivity Improvements
  • Workforce Planning
  • Staff Development
  • Safety Management
  • Operations Improvements
  • Leadership skills
  • Training and coaching
  • Staff Supervision

Timeline

Area Lead

Gerald Industries
04.2019 - Current

Daycare Provider

Home Daycare Business
09.2013 - 04.2019

Assistant Lead/Assembly Line Worker

Sporlan Valve
05.2003 - 09.2013

Pharmacy Technician

Heartland Discount Pharmacy
03.1999 - 05.2003

High School Diploma -

Union High School

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Shannon Kramme