Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shannon Lacasse

Epsom,NH

Summary

Results-driven leader with positive attitude and passion for providing high-quality service. Possesses excellent problem-solving, communication and interpersonal skills. Experience in process improvement with proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data and developing strategies to improve efficiency.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Supply Chain - Senior Advisor

Graphic Packaging International
02.2023 - Current
  • Forecast AMC paperboard requirements (both internal and external) for 2.7 million tons annually supporting $4.8B book of annual sales enabling the Division’s revenue, production and working capital goals
  • Implement and actively monitor inventory policies covering $690M of raw and finished goods value
  • Prepare and present results for monthly Sales & Operations Planning Review with senior leadership
  • Maintain paperboard allocation strategies to improve inventory turns, reduce aged material, and maximize customer OTIF
  • Own aged board results for the Division, collaborating with each facility to understand drivers of aged board, the parties responsible for cost and initiate repurposing plans and follow-ups
  • Audit external paperboard spend ensuring facilities are adhering to contractual volumes and optimizing internalization of GPI paperboard, taking action when plants are falling outside of expected external board spend to promptly address internalization opportunities
  • Establish year end board, WIP and FG inventory targets by plant for each major board grade, collaborating with Material Supply, Production Control and Supply Planning to align on appropriate targets based on expected consumption rates and storage capacity
  • Drive substrate conversion opportunities for the Division, ensuring proper communication and reflecting them on the monthly forecast and/or annual operating plan aligning the Company’s overall fiber balance
  • Owns action plans to address underperforming service for specific plants or customers, including but not limited to, specific run strategies and inventory policies
  • Analytically driven modeling as required, including internal and external data sources, utilizing industry standard methodologies, to drive efficiencies and improved service across the business
  • Participated in Fiber LRP (Long Range Plan) ensuring fiber demand is connected to the growth strategy of the Division supporting Share and New Product Development
  • Translates the LRP to the yearly operating plan through collaboration with Supply Planning and planned throughput for each plant.

Sales and Operations Planning - Process Analyst

Graphic Packaging International
01.2020 - 02.2023
  • Lead and develop S&OP methodology for establishing plant level inventory targets used to drive decision making
  • Establish change management reports and tools necessary to guide functional areas in understanding their impact on the S&OP process
  • Identify opportunities for inventory reduction by investigating gaps in inventory carry vs targets
  • Contribute to cost savings in the form of make ready reduction, increased efficiency, and reduction of board and WIP/FG through analysis resulting in run strategy creation and adjustment
  • Provide training on run strategy execution via CPFR, VMI, Min/Max, ABC methods
  • Create die block schedule for necessary plants to increase efficiency, reduce backlog, and maintain >98% service levels
  • Lead CEO’s Aged Board Initiative, requiring the identification and execution of substitute opportunities
  • Analyze factors leading to creating of aged board and determine actions for key players to reduce incremental tons.

Demand Planning Manager – Customer Service

Graphic Packaging International
04.2019 - 01.2020
  • Created and tracked improvement of demand accuracy (both raw materials & finished goods) from 48% to 67% in 2019
  • Presented new run strategy with revised inventory levels based on business direction, OTIF service goals, raw material supply/allocation and internal cost impact to sales and customer service for implementation with the customer
  • Collaborated with estimating to revamp Right Size Tool to assist with understanding cost implications to proposed run strategies - defined breaking point for re-pricing and passing cost onto customer
  • Provided support to all of customer service from training on best practices to advising on situations related to order management and run strategy at the account, die or SKU level
  • Formed best practices around order management, implemented throughout the organization and established a means of accountability to those standards
  • Rolled out standard protocol for CS and plants on short lead orders, ZBLK practice and order management and communication
  • Analyzed forecast management processes and provided training and ongoing support to new users on CPFR tool
  • Assisted the fiber team with board review and worked with Customer Service managers on the validation of orders
  • Supported the ONE GPI initiative in developing a new S&OP process as a Customer Service SME.

Sales and Operations Support Supervisor II – Tyson Account Management

Graphic Packaging International
04.2016 - 04.2019
  • Managed $45M in Tyson Business, including but not limited to AR, Aged Inventory, CRDs, and weekly order management
  • Responsible for hiring, onboarding and development of new team members
  • Analyzed run history at the die level for business and recommended opportunities for AOQ and price adjustments to increase margin and price accurately to run cadences
  • Led quarterly pricing updates based on board cost adjustments and ensured active die and SKU maintenance
  • Handled new projects, designs and samples as driven by the customer or plant
  • Reduced freight costs to GPI by maximizing full truck loads and ensuring correct transportation mode was utilized.

Customer Advocate III – Kraft Account Management

Graphic Packaging International
09.2014 - 03.2016
  • Responsible for detecting opportunities for recovery dollars, recovering $541K of my $36K 2015 goal for Capri Sun
  • Utilized CPFR tool to forecast customer demand and managed inventory levels for VMI accounts during peak season
  • Worked with the Kraft pricing model (PPF) to validate pricing and administer upcharge pricing outside of the EOQ parameters.

Sales and Operations Support Coordinator I – ConAgra Account Management

Graphic Packaging International
06.2012 - 09.2014
  • Managed daily operations and order fulfillment for multiple accounts under ConAgra Foods
  • Contributed to GPI AR goals, exceeding 2013 goal of 95% with 97.14%, maintaining 96% or higher throughout the year.

Education

Bachelor of Science - Marketing

Bentley University
Waltham, MA

Skills

  • Relationship Building

  • Communication

  • Attention to Detail

  • Project and Vendor Management

  • Adaptability

  • Process Optimization

  • Demand Forecasting

  • Data Analysis

Certification

  • ACSM - APICS CPIM (Certification in Production and Inventory Management), 2020-2022
  • GPI President’s Award Winner, 2019
  • Lean Green Belt Training (CS Obsolete Process Project), November 2017
  • Lean Yellow Belt Certification (CPD CS Disposal Project & CSR Onboarding Project), 2014, 2017
  • A3 Trained (Kraft Discontinuation Protocol Project), 2015

Timeline

Supply Chain - Senior Advisor

Graphic Packaging International
02.2023 - Current

Sales and Operations Planning - Process Analyst

Graphic Packaging International
01.2020 - 02.2023

Demand Planning Manager – Customer Service

Graphic Packaging International
04.2019 - 01.2020

Sales and Operations Support Supervisor II – Tyson Account Management

Graphic Packaging International
04.2016 - 04.2019

Customer Advocate III – Kraft Account Management

Graphic Packaging International
09.2014 - 03.2016

Sales and Operations Support Coordinator I – ConAgra Account Management

Graphic Packaging International
06.2012 - 09.2014

Bachelor of Science - Marketing

Bentley University

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Shannon Lacasse