Shannon LaForce
Summary
Dynamic and people-oriented professional with extensive medical knowledge and training through EMT and CNA, as well as a strong foundation in customer service and interpersonal interactions. Proven track record in schedule management and maintaining a safe environment, while delivering emotionally supportive care. BLS certified, with a commitment to fostering trust and dependability in all interactions.
Offering foundation in dental health principles and strong desire to learn and grow in clinical environment. Brings understanding of basic dental procedures and patient interaction, along with skills in organization and communication. Ready to use and develop skills in patient care and dental radiography in a dental assistant role.
Demonstrated ability to maintain high level of organization and attention to detail, ensuring smooth operations and patient satisfaction. Seeking to transition into new field, leveraging these skills to contribute effectively in a dynamic setting.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Top Rail Fence
05.2024 - Current
- Answered main company phone system, routing calls, delivering messages to staff, and following up with customers as needed.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management into ServiceMinder for vital company information.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
Full Time Nanny
Tucker and Mary Beth Berry
11.2021 - Current
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Took children out on various activities and to different places.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
- Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
- Handled challenging behavioral issues using appropriate discipline strategies and proactive communication with parents.
- Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
- Played games, worked on puzzles, and read books to young children.
- Managed children''s schedules effectively to ensure timely completion of homework, extracurricular activities, and daily routines.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Supported character-building qualities such as responsibility, respect, empathy, and self-discipline through consistent modeling of behavior expectations.
- Administered basic first-aid and medication in emergency situations.
- Assisted in the development of social skills by arranging playdates with peers in a supervised setting.
- Taught children basic life skills, manners and personal hygiene.
Lead Infant Room Teacher
Sonshine Learning Center
02.2020 - 11.2021
- Was the only infant teacher for a minimum of 6 months.
- Enhanced infant development by implementing age-appropriate activities and lessons.
- Created and executed lesson plans, implemented school curriculum and assessed developmental needs of students to develop to fullest potential and achieve learning objectives.
- Maintained confidentiality of children, family information and staff.
- Would take laundry home every Friday to personally wash so they would not get moldy.
- Planned and executed appropriate schedule and activities for children each day, creating fun, engaging and exciting learning environment by singing songs and reading to children.
- Maintained accurate records of each infant''s daily activities, meals, diaper changes, and other pertinent information for parent communication.
- Strengthened cognitive skills by introducing sensory experiences like soft music or tactile objects during playtime.
- Continuously evaluated progress of each infant to ensure appropriate developmental milestones were achieved.
- Improved emotional well-being of infants by providing consistent care, attention, and affection.
- Collaborated with parents to address individual needs, fostering strong support system for each infant.
- Enhanced motor skill development through carefully planned physical activities such as tummy time or baby yoga.
- Established routines for nap time, feeding, and diaper changes to create a stable environment for growth.
- Ensured safe and nurturing environment for infants by maintaining clean and organized spaces.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Actively encouraged children to develop their communication, problem-solving and social skills.
Education
Associate of Science - Pre-nursing
Greenville Technical College
Greenville, SC08-2020
Certified Nursing Assistant - Health Sciences
Riverside High School
Greer, SC04-2017
EMT - Emergency Medicine
Greenville Technical College
Greenville, SC04-2017
Skills
- BLS certified, trauma/injuries, bleeding control, oxygen administration
- CPR and first aid certified 4 times previously
- Blood pressure measurement
- Vital signs monitoring
- Friendly and people-oriented
- Responsibility, dependability, and trustworthiness
- Emotionally supportive
- Cleaning and sanitation
- Critical thinking
- Schedule management and routine adherence
- Childcare expertise
Certification
BLS/CPR/First Aid:
Basic Life Support including trauma/injuries, bleeding control, AED, oxygen administration, etc
Certified on June 20, 2025
Previously CPR certified 4 times
Timeline
Administrative Assistant
Top Rail Fence
05.2024 - Current
Full Time Nanny
Tucker and Mary Beth Berry
11.2021 - Current
Lead Infant Room Teacher
Sonshine Learning Center
02.2020 - 11.2021
Associate of Science - Pre-nursing
Greenville Technical College
Certified Nursing Assistant - Health Sciences
Riverside High School
EMT - Emergency Medicine
Greenville Technical College
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