Shannon Lane Polk
Norfolk,United States
Summary
Highly motivated and results-oriented Contract and Quality Control Manager with 10+ years of experience driving revenue growth in the ship repair industry sector. Proven ability to build strong client relationships, exceed sales targets, and manage a high-volume sales pipeline. Expertise in [mention specific skills] and adept at developing and executing effective sales strategie
Overview
39
39
years of professional experience
Work History
Contracts and Quality Control Manager
Standard Calibrations, Inc.
04.2015 - 04.2025
- Worked in DIBBS and PIEE extensively monitoring and ensuring proper contract requirements are met.
- Ensured that products received, processed, stored, and shipped meets customer specifications.
- Worked closely with other departments to ensure compliance with appropriate regulations and performed activities associated with document flow and all other duties managed by quality control.
- Performed controlled material receipt, in process, and final inspections for defects and deviations.
- Coordinated and managed DCMA Source inspections.
- Reviewed and analyzed inspection results and recommend corrective actions with appropriate parties.
- Ensured QA/QC inspection records were properly completed and maintained in accordance with applicable instructions.
- Ensured all QA/QC inspection test and measuring equipment was properly calibrated, maintained, and stored.
- Conducted QA/QC training for sales/purchasing, marine production, calibration labs, and clean rooms to ensure consistent application of quality techniques and compliance with all quality instructions and procedures.
- Participated in advanced product quality planning activities, including Request for Quote/Purchase Order reviews for customers such as Hunington Ingalls Inc. (HII) to the Defense Logistics Agency (DLA), to ensure SCI inspection policies, procedures, and measurement systems will meet the requirements of the purchasing and technical documents.
- Performed internal audits and assist and execution of external audits.
- Identified and evaluated quality problems, examine solutions, implement action plans, and provide resources.
- Understand and implement ISO 9001:2008, MIL-I-45208, MIL-Q- 9858 and NAVSEA Standard Items principles.
- Wrote and prepared Corrective and Preventative Action Request (CPAR)/Corrective Action Reports (CAR) for employees, vendors and customers (internal and external) when necessary.
- Currently in the process of developing a new training program from scratch using the PADDIE model to incorporate safety, professional and technical training covering a vast employee base from unskilled labor, senior skilled tradesmen, office personnel to upper management.
- Supervisor: Catherine Richardson (757-549-6534)
- Okay to contact this Supervisor: Contact me first
Program Manager
Standard Calibrations, Inc.
11.2018 - 05.2024
- Manage and supervise (3) Project Managers for DPIA, CNO and CMAV availabilities for all classes of ships utilizing Specification Items, NAVSEA approved drawings, NSWC approved test procedures and multiple other references as guides for NAVSEA approved SHIPALTS and repairs.
- Ensure that all applicable Category I and Category II NAVSEA Standard Items and applicable Local Standard Items are strictly adhered to and followed.
- Review and verify drawings, test procedures and all other references are correct for work being accomplished.
- Review and submit completed Condition Found Reports (CFRs) or in other industries (IRs).
- Estimate price and manage subsequent RCCs or change orders as a result of those reports.
- Review and submit Required Reports as applicable.
- Provide root cause analyses, corrective actions and preventative actions for any infractions found during work processes.
- Supervisor: Tom Goodson (757-549-6534)
- Okay to contact this Supervisor: Contact me first
Project Manager
Standard Calibrations, Inc.
02.2014 - 04.2015
- Managed the removal of existing GEMS Sensor Tank Level Indicators and the installation of Radar/TDR Tank Level Indicators during (2) CNO availabilities for two classes of ship (DDG and CG) IAW with NAVSEA approved SHIPALTS for BAE Systems Mayport, Fl under the cognizance of Southeast Regional Maintenance Center.
- Verified and executed Specification Items utilizing NAVSEA approved drawings and multiple other references as guides.
- Ensured that all applicable Category I and Category II NAVSEA Standard Items and applicable Local Standard Items were strictly adhered to and followed.
- Developed and implemented complete Test and Inspection plans covering all aspects of the install to include welding inspections, pipe fitting verification, electrical testing and operational testing all verified by Prime Contractor Quality Assurance inspectors and government checkpoints witnessed by Shipbuilding Specialist.
- Supervised up to 18 personnel in various trades during the availabilities covering electrical, mechanical and structural aspects.
- Completed Condition Found Reports and implemented subsequent RCCs as a result of those reports.
- Submitted Required Reports as applicable.
- Participated in daily safety walk through with prime contractor and government personnel.
- Conducted safety training and other training based on the result of the walk through.
- Developed and Executed over 300 Work Authorization Forms (WAF) for both availabilities.
- Provided root cause analyses, corrective actions and preventative actions for any infractions found during work processes.
- Completed both projects ahead of schedule and under budget.
- Supervisor: William Eager (757-549-6534)
- Okay to contact this Supervisor: Contact me first
Quality Assurance Administrator
Standard Calibrations, Inc.
02.2011 - 02.2014
- Quality Assurance Administrator/Assistant Project Manager on three US Navy LSD Mid-life Overhauls.
- Maintained Test and Inspection plans for prime contractor and government checkpoints for weld testing, hydrostatic pipe testing, and operational testing for completion of work.
- Ensured that all applicable Category I and Category II NAVSEA Standard Items and applicable Local Standard Items were strictly adhered to and followed.
- Completed Condition Found Reports and implemented subsequent RCCs as a result of those reports.
- Submitted Required Reports as applicable.
- Provided root cause analyses, corrective actions and preventative actions for any infractions found during work processes.
- Maintained time for up to 45 employees.
- Implemented and maintained strict tools/materials inventory and checkout procedures reducing cost of lost tools and consumable material.
- Completed Condition Found Reports and implemented subsequent RCCs as a result of those reports.
- Completed OSHA 5400 Authorized Maritime Trainer course for the OSHA 10hr Maritime Safety Course.
- Developed new OSHA 10hr Maritime Safety Course and trained more than 60 personnel.
- Supervisor: William Eager (757-549-6534)
- Okay to contact this Supervisor: Contact me first
Construction Supervisor
AMSEC, LLC
05.2010 - 02.2011
- Combat Systems (C4I) Construction Supervisor, NGSB Newport News X71.
- Managed the operational aspects of ongoing projects and served as liaison between, planning, project team, and line management for CVN 71 RCOH.
- Reviewed the status of projects and budgets; managed schedules and prepared status reports.
- Maintained a safe work environment by enforcing company policies, procedures, and regulatory standards throughout each project phase.
- Assessed project issues and developed resolutions to meet productivity, quality and client-satisfaction goals and objectives.
- Mitigated risks by conducting thorough site assessments and implementing appropriate safety measures
- Developed mechanisms for monitoring project progress and for intervention and problem solving with project managers, line managers and clients.
- Supervisor: Krueger Jackson (757-380-2000)
- Okay to contact this Supervisor: Yes.
Work Control Analyst II
AMSEC, LLC
01.2010 - 05.2010
- Operated under general supervision to direct work control and tag out activities performed by others as provided by procedure.
- Continuous contact with all levels of personnel within the Company, as well as Ship's Force personnel and SUPSHIP representatives.
- Provided technical expertise and independent decision making in the development and conduct of the work control and tag out plans applying thought out planning, technical principles, and methods.
- Developed, reviewed, and revised as required the execution of Navy Work Authorization Forms (WAFs), NGNN Work Permits, and safety tag out documents and specifications to support efficient work execution.
- Ensured training/qualification on all work control and tag out processes.
- Approved issuance of WAFs, Work Permits, and safety tag outs for the assigned ship systems or other responsible areas.
- Developed the detailed work permits by reviewing Engineering products (IR's, Work packages, drawings), and production schedules and Work Control Analyst II plans.
- Directed work control technicians to develop work permits based on these products.
- Developed moderately complex and integrated tag outs and work strategies.
- Supervisor: Robbie Elmore (757-534-0241)
- Okay to contact this Supervisor: Yes
Work Control Analyst II
Kelly Engineering Resources
10.2007 - 01.2010
- Operated under general supervision to direct work control and tag out activities performed by others as provided by procedure.
- Continuous contact with all levels of personnel within the Company, as well as Ship's Force personnel and SUPSHIP representatives.
- Provided technical expertise and independent decision making in the development and conduct of the work control and tag out plans applying thought out planning, technical principles, and methods.
- Developed, reviewed, and revised as required the execution of Navy Work Authorization Forms (WAFs), NGNN Work Permits, and safety tag out documents and specifications to support efficient work execution.
- Ensured training/qualification on all work control and tag out processes.
- Approved issuance of WAFs, Work Permits, and safety tag outs for the assigned ship systems or other responsible areas.
- Developed the detailed work permits by reviewing Engineering products (IR's, Work packages, drawings), and production schedules and Work Control Analyst II plans.
- Directed work control technicians to develop work permits based on these products.
- Developed moderately complex and integrated tag outs and work strategies.
- Supervisor: Robbie Elmore (757-534-0241)
- Okay to contact this Supervisor: Yes
Interior Communications Electrician Chief Petty Officer
USS Harry S Truman
04.2006 - 11.2007
- Supervised more than 30 personnel in the preventive and corrective maintenance of several NAVAIR Systems to include Improved Fresnel Lens Optical Landing System (IFLOLS), Long Range Line-Up System (LRLS), Landing Signal Officer's Display System (LSODS), and Integrated Launch and Recovery Television Surveillance System (ILARTS), Flight Deck Lighting Systems and Catapult Electrical Systems.
- Optimized navigation capabilities through accurate installation and calibration of gyrocompass systems on naval vessels.
- Lead and scheduled team of electricians to install and maintain telecom equipment.
- Streamlined operations by installing and maintaining shipboard communication equipment, ensuring optimal performance.
- Drove operational excellence by consistently meeting or exceeding established deadlines for repairs, installations, and maintenance tasks.
Interior Communications Electrician Chief Petty Officer
Center for Naval Aviation Technical Training
01.2003 - 04.2006
- Delivered lectures employing effective questioning, chalkboard, and communications techniques on the Improved Fresnel Lens Optical Landing System (IFLOLS).
- Delivered instruction employing demonstrative strategies; operated an overhead projector and video cassette system; demonstrated knowledge of instructor guides, workbooks, computerized reporting systems, evaluation, and participant materials.
- Developed learning outcomes for Lectures to provide procedures and general information which is then applied in the laboratory sessions using general and special purpose test equipment, built-in test equipment, stabilization trouble analysis and PMS of IFLOLS.
- Emphasis is placed on the instructional strategies of lecture/demonstration.
- An overview is provided for administrative processes, evaluation, and counseling.
- Maintained and improved course curriculum as required and necessary as system and equipment updates were developed.
- Assisted in the development of complex troubleshooting section of Long Range Line-up System.
Recruit Division Commander
US Navy Recruit Training Command
08.1999 - 01.2003
- Supervised and trained nine divisions comprising of approximately 70 recruits per division in basic military discipline, techniques and procedures.
Interior Communications Electrician
US Navy
11.1985 - 08.1999
- Operated electronic test and metering equipment, including multimeter, ammeter, oscilloscope, signal generator, frequency meter, and megger.
- Able to make standard wire splices, reads and interprets schematic diagrams and blueprints of basic electrical, electronic, and logic circuits.
- Inspected and cleaned commutators and adjusted brushes on motors and generators.
- Inventoried installed equipment and spare parts.
- Isolated troubles in various systems; determined types of acceptable substitute components; checked operating logs and maintenance records; prepared weekly reports and maintenance schedules.
- Analyzed and evaluated electrical and electronic tests; adjusts, calibrates, and repairs interior communications equipment.
- Planned, organized, and directed work of personnel operating and maintaining interior communications systems.
- Estimated time, materials, labor required for repair of equipment, and wrote technical reports.
Education
Bachelor's degree - Occupational Technical Studies
Old Dominion University
Norfolk, VA05.2014
Associate's degree - Applied Electronic Studies
Thomas Edison State College
Trenton, NJ09.2006
Skills
- Preventive actions
- Customer satisfaction
- Quality processes
- Operational excellence
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Organizations And Affiliations
- Princess Anne Masonic Lodge, Member
- Chesapeake Athletic Club, President
Additional Information - Clearance
Secret Clearance
Day Phone
7573487477
Job Related Training
- Master Training Specialist, 2001
- Welder Workmanship Course, 2015
Timeline
Program Manager
Standard Calibrations, Inc.
11.2018 - 05.2024
Contracts and Quality Control Manager
Standard Calibrations, Inc.
04.2015 - 04.2025
Project Manager
Standard Calibrations, Inc.
02.2014 - 04.2015
Quality Assurance Administrator
Standard Calibrations, Inc.
02.2011 - 02.2014
Construction Supervisor
AMSEC, LLC
05.2010 - 02.2011
Work Control Analyst II
AMSEC, LLC
01.2010 - 05.2010
Work Control Analyst II
Kelly Engineering Resources
10.2007 - 01.2010
Interior Communications Electrician Chief Petty Officer
USS Harry S Truman
04.2006 - 11.2007
Interior Communications Electrician Chief Petty Officer
Center for Naval Aviation Technical Training
01.2003 - 04.2006
Recruit Division Commander
US Navy Recruit Training Command
08.1999 - 01.2003
Interior Communications Electrician
US Navy
11.1985 - 08.1999
Associate's degree - Applied Electronic Studies
Thomas Edison State College
Bachelor's degree - Occupational Technical Studies
Old Dominion University
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