Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

SHANNON LEBLANC

Pace,FL

Summary

To obtain a job with a company that I can grow with as an employee and a person.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Property Manager

Aven Realty
02.2023 - Current
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
  • Introduced prospective tenants to types of units available and performed tours of premises.

TEAM MEMBER

JOHN KIZZIAH STATE FARM AGCY
05.2022 - 02.2023
  • Obtained my 4-40 insurance license
  • Answer phones, handle customer questions and concerns, part of the retention team
  • Wrote and worked with auto, commercial and home policies.

PROPERTY MANAGER

PENSACOLA VILLAGE APARTMENTS
02.2009 - 05.2022
  • I was the Property/Operation manager for all 13 years at this location
  • I managed a 200 unit Section 8 apartment complex
  • Some of my other duties were payroll, accounts payable, customer and tenant relations, collection of rent, inspect grounds and units, reconciliation of bank statements (Ouick books).

Education

Pensacola State college
01.2006

EARLY CHILDHOOD EDUCATION -

Johnston Community College
01.2004

Skills

  • Switchboard phones
  • Quickbooks
  • RealPage software
  • Microsoft Word
  • Microsoft Excel
  • Rent collection
  • Customer service-focused
  • Exceptional oral and written communication skills
  • Staff Management
  • Eviction Procedures
  • Administrative Support

Certification

  • Certified Occupancy Specialist
  • Certified Professional Occupancy
  • Notary
  • Fair housing
  • EIV certified (HUD)
  • 4-40 Insurance lic. For the state of Florida

Timeline

Property Manager

Aven Realty
02.2023 - Current

TEAM MEMBER

JOHN KIZZIAH STATE FARM AGCY
05.2022 - 02.2023

PROPERTY MANAGER

PENSACOLA VILLAGE APARTMENTS
02.2009 - 05.2022

Pensacola State college

EARLY CHILDHOOD EDUCATION -

Johnston Community College

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SHANNON LEBLANC