Shannon Leon
Jupiter,FL
Summary
Focused and passionate welder with two years of experience. Skilled at working with various types of metals and knowledgeable in all three processes with commitment to safety and accuracy. Consistently delivering high-quality, precise fabrication projects, demonstrating commitment to excellence and efficiency. Strong verbal communication skills complement my technical expertise, earning me recognition as a top performer. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Proven history of reliability and professionalism in all situations. Enthusiastic and willing to learn with a superior work ethic.
Overview
7
7
years of professional experience
Work History
Welder/Welding Fabricator
G&L Welding
01.2023 - 07.2024
- Measured and cut metal pieces to correct length and angle to attain proper fit and alignment of pieces.
- Maintained high-quality workmanship through consistent attention to detail and adherence to specifications.
- Maintained clean and organized work area to prevent workplace accidents.
- Finished welding and fabrication projects using grinders.
- Used cutting torches to shape and cut metal for fabrication projects.
- Demonstrated versatility in welding techniques, applying appropriate methods for each specific project requirement.
- Utilized various tools, such as grinders and cutting torches, for proper preparation of materials prior to welding processes.
- Communicated with supervisors and engineers to verify quality of finished work met specifications.
- Developed and implemented methods to increase efficiency in welding and fabrication.
- Checked cut length frequently for deviations in cut length specs.
- Reduced material waste for improved cost savings with precise fabrication measurements.
- Enhanced productivity by implementing efficient welding techniques and processes.
- Resolved weld-related problems by researching and using appropriate repair practices.
- Tested strength and quality of welds using tension, bend and penetration tests.
- Expanded skill set by participating in ongoing professional development opportunities, including workshops and seminars.
- Welded metal components in vertical, overhead and flat positions.
- Cut, grinded and bent edges of materials to be joined for snug fit using power grinders and hand tools.
- Bolted, clamped and tack-welded parts to secure components prior to welding.
- Maintained safety by wearing protective equipment, staying alert and following procedures.
- Prepared for assembly by positioning, aligning and securing parts using tools such as jigs and vises.
- Selected and operated shielded metal arc and gas metal arc welding equipment.
- Welded various connections with high-quality final results.
- Inspected pieces for defects, measured, and checked with straightedges or templates for compliance with specifications.
- Completed projects safely by closely monitoring conditions when lighting torches and using tools.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
Medical Technican/Customer Service Representative
Comfort Solutions
01.2017 - 01.2023
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
- Followed appropriate disinfecting procedures to sterilize medical equipment.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
- Prepared and inspected medical equipment and instruments to manage wear and tear.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Processed customer service orders promptly to increase customer satisfaction.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered prompt service to prioritize customer needs.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Promptly responded to inquiries and requests from prospective customers.
- Educated customers about billing, payment processing and support policies and procedures.
Education
Completion of Professional Welder Program - Welding
Tulsa Welding School
Jacksonville, FL01.2023
High School Diploma -
Berthoud High School
Berthoud, CO05.2020
Skills
- Stick welding
- Tig welding
- Mig welding
- Torch cutting
- Fabrication
- Structural welding
- Surface preparation
- Precision measuring
Timeline
Welder/Welding Fabricator
G&L Welding
01.2023 - 07.2024
Medical Technican/Customer Service Representative
Comfort Solutions
01.2017 - 01.2023
Completion of Professional Welder Program - Welding
Tulsa Welding School
High School Diploma -
Berthoud High School
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