Accomplished quality management professional with extensive experience at BAE Systems, excelling in program quality leadership and team staffing. Proven track record in AS9100 compliance and influential leadership, driving corrective actions and enhancing quality assurance initiatives. Adept at proposal development and fostering relationships to achieve organizational goals.
Overview
28
28
years of professional experience
Work History
Manager II- Quality, TACAIR Programs
BAE Systems
Nashua
10.2019 - Current
Directed Senior Quality Management for EPAWSS Program Portfolio, encompassing EMD, Production, and Sustainment.
Served as ECS Leverage Program Management Group Quality Representative to enhance quality assurance initiatives.
Oversaw Senior Program Management Office Leadership for EPAWSS programs in DEWS Saudi and Qatar.
Managed cost accounts for quality functions within EPAWSS, ensuring compliance and efficiency.
Led staffing initiatives for TACAIR product line's quality functions, optimizing team performance.
Cultivated new managers and staff through collaborative Individual Development Plans focused on quality leadership.
Developed proposals and Basis of Estimates for quality functions in future business pursuits.
Mentored Quality Managers throughout proposal processes to ensure high standards are met.
Provide direction, supervision, and guidance to ensure alignment with quality policy, strategic objectives, and organizational goals that drive to Zero Defect plans and strategy.
Develop and implement program quality plans and procedures.
Ensure products conform to customer contract requirements, drawings, specifications and regulatory performance and quality standards
Review, analyze and report on quality discrepancies and data within the program
Investigate problems and facilitate root cause investigations using RCCA tools
Manager I- Quality, Small Form Factory Programs
BAE Systems
Nashua
09.2017 - 09.2019
SFFA CAR "CZAR"- Drove closure of 30+ corrective actions through effective RCCA collaboration.
Established and supported classified First Article Inspection process for Admiral.
Executed dynamic staffing plans for program and product line, optimizing staffing models.
Quality Leadership Development Program (QLDP) Manager
BAE Systems
Nashua
09.2013 - 09.2018
Coached and mentored participants at annual Leadership Development Conference to enhance leadership skills.
Demonstrated relevance of leadership concepts to daily operations at BAE Systems.
Shared work experiences to illustrate application of key concepts.
Guided QLDP team through monthly meetings covering functional roles, operations development, and relationship building.
Conducted monthly individual sessions with each QLDP participant to foster professional growth.
Supported career planning, including internal training recommendations and graduate coursework selection.
Coordinated QLDP graduation planning and secured rotational job assignments for all participants.
Collaborated with Talent Acquisition for hiring QLDP cohort and interviewed candidates for Director approval.
Senior Principal Program Quality Engineer
BAE Systems
Nashua
03.2006 - 01.2017
F35 Sustainment Program Quality Lead
Led depot activation and partnership development with Tobyhanna Army Depot and other facilities.
Provided Diminishing Manufacturing Supply support and obsolescence management.
Streamlined return process flow through factory, including MRB processing and test teardown evaluations.
Reviewed field return military hardware to ensure compliance with contract requirements.
Inspected products against drawings and repair recommendations.
Evaluated artisan work, certifying quality standards for delivered products.
Collaborated with Program Management Office to ensure timely program execution and compliance.
Analyzed program performance statistics to initiate root cause investigations and corrective actions.
Team Leader- Group Service and Group Service Support; Senior Business Analyst- Group Service
Oxford Health Plans/ United Healthcare of the Northeast
Hooksett
05.1997 - 03.2006
Conducted root cause analysis to identify problems and implement corrective actions for resolution.
Developed project plans, status reports, and departmental documentation to ensure alignment.
Conceptualized and researched new initiatives to drive process improvements across departments.
Composed comprehensive departmental documentation to standardize operations.
Maintained effective communication with business partners to facilitate collaboration.
Held multiple positions at Oxford Health Plans, including Senior Dedicated Group Service Associate and Customer Service Associate.
Education
Bachelors of Science Degree - Mechanical Engineering Technology
University of Massachusetts- Lowell
Lowell, MA
12.2005
Skills
Communication and presentation skills
Influential leadership
Team quality staffing
Program Quality expertise
Relationship management
Proposal development for quality functions
Requirements analysis and flow down
AS9100 compliance
AS9102 standards
AS6500 knowledge
AS9145 knowledge
Leadership Development
ECS Sponsorship Program Cohort 1, 01/01/24 - 12/31/25
Essentials for Purposeful Leadership, 01/01/21
Quality Leadership Development Program Manager, 09/01/13 - 09/01/17
Affiliations
SAU41 Hollis Brookline School District Volunteer supporting annual Scholastic Book Fair, STEM night, Field Day, and field trip chaperone
Loves to read, play scrabble, and spend time in home state of Michigan
Soccer parent and supported of the Brookline Hollis Recreational Soccer League
Timeline
Manager II- Quality, TACAIR Programs
BAE Systems
10.2019 - Current
Manager I- Quality, Small Form Factory Programs
BAE Systems
09.2017 - 09.2019
Quality Leadership Development Program (QLDP) Manager
BAE Systems
09.2013 - 09.2018
Senior Principal Program Quality Engineer
BAE Systems
03.2006 - 01.2017
Team Leader- Group Service and Group Service Support; Senior Business Analyst- Group Service
Oxford Health Plans/ United Healthcare of the Northeast
05.1997 - 03.2006
Bachelors of Science Degree - Mechanical Engineering Technology