Shannon Lewis
Justin,TX
Summary
Instructional leader, advisor and project manager with 15+ years experience in education, training, instructional design and program management. Utilizes creativity, curiosity and innovation to plan and manage complex projects to fruition. Enjoys collaborating with a team to create and execute effective and cost saving initiatives. Highly efficient team leader, well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Senior Instructional Designer
First Command Financial
03.2024 - 08.2024
- Developed thorough design documents and training plans utilizing effective instructional methods.
- Delivered coaching, training and mentoring to course developers and instructors to boost confidence and understanding of materials.
- Converted course power points and outdated course material into interactive computer-based courses.
- Planned and initiated training outlines and online instruction modules by conducting task and learner analyses.
- Consulted with clients to define program development and instructional design needs.
- Conducted QA checks for all instructional media to verify instructionally sound content.
- Collaborated with senior stakeholders and web design teams to develop courses based on adult learning principles.
- Identified and corrected problems with current curricula and reduced technical issues.
- Designed custom courses tailored to client needs by using reality-based scenarios, interactives and simulations.
- Selected and modified existing instructional materials and developed new instructional materials.
- Attended regular project team meetings to provide regular status updates on activities and identify any issues or challenges.
- Utilized Articulate Storyline 360, Vyond, Adobe Creative Suite, Lovo and Murf to develop engaging instructional materials.
- Assessed organizational learning needs.
- Designed and implemented learning programs to meet organizational goals and bridge gaps.
- Revised and edited learning materials, learning modules and graphics.
- Developed training materials for both company and client facing learning needs.
- End to end course development.
Instructional Designer
Freelance
01.2019 - Current
- Achievements: Developed over 25 new education programs to produce outcomes aligned with business goals and targets.
- Effectively produced e-learning courses and programs within government projects to develop programs governed by strict regulations.
- Targeted diverse learning modalities in development of new course content and training programs.
- Contributed to development of comprehensive employee training courses.
- Planned and monitored implementation of technology-based learning programs.
- Storyboarding, scripting, copywriting and editing, e-learning course development, and training material creation for online health and wellness classes.
- Worked effectively with SMEs to develop curriculum.
- Effective project management of large scale e-learning projects.
- Created curricula, research topics and conceptualized course format, subject matter and presentation.
- Manage and collaborate with Subject Matter Experts across various languages and time zones to develop engaging instructional materials.
- Storyboard courses to be delivered to the Defense Language Institute/Army University in foreign languages and foreign affairs.
- Advanced language course development.
- Project management.
English Language Specialist
U.S. Department of State/Georgetown University
07.2023 - 10.2023
- Evaluated staff performance and provided coaching to address inefficiencies.
- Conducted regular reviews of operations and identified areas for improvement.
- Developed effective improvement plans in alignment with goals and specifications.
- Evaluated customer needs and feedback to drive product and service improvements.
- Created and managed project plans, timelines and budgets.
- Oversaw professional development activities that enhanced professional practices of teachers, staff and administration.
- Identified professional development needs and opportunities for program staff to grow within organization.
- Planned and executed professional development sessions for English teachers nationwide.
- Assessed training needs through surveys, employee interviews and consultations with managers and instructors, supporting rigorous professional development goals and enhancing team productivity.
- Facilitated continuing education and training programs to drive staff competency and professional development.
- Facilitated continued education for teaching staff through implementation of quality curriculum training and appropriation of necessary resources.
- Assisted schools and educational organizations and supported curriculum, instruction, assessment development and implementation of Chile's Ministry of Education standards.
Instructor/Instructional Designer
K12/Stride
07.2019 - 04.2024
- Achievements: Designed and delivered personalized e-learning courses to up to 265 clients with with achievement rate of 90%.
- Developed and maintained LMS.
- Provide synchronous and asynchronous tools and media virtually to supplement course content.
- Designed and prepared technical reports, studies, and related documentation.
- Supported teams in continuous delivery of quality products and services, enhancing usage and introducing new features.
- Supported enterprise and business goals by introducing new product and service offerings.
- Built and delivered learning content according to priority and scope.
ELL Program Coordinator/Instructional Designer
K12/Stride
02.2014 - 07.2019
- Achievements: Designed effective e-learning program and courses of learning to impact over 1000 clients over 5 years.
- Analyzed program data by tracking and reporting program outcomes to identify areas of improvement.
- Coordinated program logistics to keep all relevant materials and equipment.
- Motivated and directed staff to align operations with organizational mission using appropriate training initiatives and presentations.
- Trained and developed new team members and provided continuous mentoring.
Dean of Instruction
Albuquerque Public Schools
12.2011 - 09.2013
- Achievements: Designed and delivered direct training to 100 clients to achieve program outcomes.
- Worked directly with business unit to design program around specific outcome goals.
- Spearheaded technology and e-learning initiatives to support client learning and academic excellence.
Lecturer III
University of New Mexico
01.2007 - 05.2011
- Chaired committee for E-Learning and Technology Integration across the College of Education for over 100 faculty and 3,500 adult learners.
- Developed fully online e-learning courses across departments and content areas utilizing LMS, Blackboard, and adult learning principles.
Fulbright Scholar
U.S. Dept. Of State, U.S. Embassy In Honduras/CIIE
08.2006 - 08.2007
- Achievements: Designed and delivered a trainer of trainer program across the country of Honduras under the oversight of the U.S. Embassy in Honduras. Impact of over 125 trainers and over 100,000 direct clients.
- Spearheaded technology and e-learning initiatives to support client learning and academic excellence.
Staff Developer
Albuquerque Public Schools
08.2005 - 08.2006
- Achievements: Developed e-learning portfolio across 13 business sites.
- Performed district-side needs analysis of educational institutions across diversity and achievement indicators.
- Developed continuous professional development.
- Monitored employee performance to look for areas in need of improvement.
- Collaborated with department supervisors to identify talented employees and plan out paths for development and promotion.
Associate
Center For Education & Study Of Diverse Population
10.2003 - 08.2005
- Achievements: Developed Trainer of Trainer job aids. Developed standards-based guide book. Developed Toolkit as a job-aide.
Performed country-wide needs analysis of educational institutions under U.S. Department of Education grant.
Developed and delivered new hire training programs and continuous professional development.
Monitored employee performance to look for areas in need of improvement.
Collaborated with department supervisors to identify talented employees and plan out paths for development and promotion.
Instructor
New Mexico Highlands University
01.2003 - 05.2005
- Achievements: Developed and implemented E-learning courses for over 300 clients.
- Successful program implementation reaching organizational goals and outcomes.
Education
Doctorate of Philosophy - Language, Literacy and Sociocultural Studies
University of New Mexico
Albuquerque, NM12.2007
Master of Arts - Language, Literacy and Sociocultural Studies
University of New Mexico
Albuquerque12.2000
Bachelor of Arts - Religious Studies
University of New Mexico
Albuquerque12.1998
Skills
- Communications
- Articulate 360
- Adobe Creative Suite
- Vyond and Powtoon
- ADDIE and SAM
- Adult Learning Principles
- Project Management and Agile
- Technical Writing and Curriculum Development
- Sharepoint, Microsoft Word, Excel and PowerPoint
- Trello and Asana
- Online Learning Systems
- Video Creation/Editing
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Norwegian
Elementary
French
Elementary
Certification
Brightspace and Moodle Curriculum Development E-Course, Southern New Hampshire University
E-Learning Course Development Training, Grand Canyon University
Graphic Design, University of Colorado at Boulder
Introduction to Salesforce, UC Irvine
Introduction to Agile and SCRUM Master, IBM
Development Project Management, Monterey Institute of International Studies
Non-Profit Management, Anderson School of Business, University of New Mexico
Project Management Certificate, Anderson School of Business, University of New Mexico
Mediator, School of Communication and Journalism, University of New Mexico
Grantsmanship Training, Grantsmanship Center of Los Angeles
Awards
English Language Specialist, 2023, U.S. Department of State and Georgetown University. Country of Chile.
- Achievements: Developed a series of e-learning training for job-specific training impacting over 10,000 end users.
Timeline
Senior Instructional Designer
First Command Financial
03.2024 - 08.2024
English Language Specialist
U.S. Department of State/Georgetown University
07.2023 - 10.2023
Instructor/Instructional Designer
K12/Stride
07.2019 - 04.2024
Instructional Designer
Freelance
01.2019 - Current
ELL Program Coordinator/Instructional Designer
K12/Stride
02.2014 - 07.2019
Dean of Instruction
Albuquerque Public Schools
12.2011 - 09.2013
Lecturer III
University of New Mexico
01.2007 - 05.2011
Fulbright Scholar
U.S. Dept. Of State, U.S. Embassy In Honduras/CIIE
08.2006 - 08.2007
Staff Developer
Albuquerque Public Schools
08.2005 - 08.2006
Associate
Center For Education & Study Of Diverse Population
10.2003 - 08.2005
Instructor
New Mexico Highlands University
01.2003 - 05.2005
Doctorate of Philosophy - Language, Literacy and Sociocultural Studies
University of New Mexico
Master of Arts - Language, Literacy and Sociocultural Studies
University of New Mexico
Bachelor of Arts - Religious Studies
University of New Mexico
Similar Profiles
Martin CoronelMartin Coronel
Software Engineer at First Command Financial PlanningSoftware Engineer at First Command Financial Planning
Rachel SimsRachel Sims
Financial Advisor at First Command Financial PlanningFinancial Advisor at First Command Financial Planning
Alexa LandolfiAlexa Landolfi
Wealth Management Assistant at First Command Financial Services Inc.Wealth Management Assistant at First Command Financial Services Inc.
Miguel MartinezMiguel Martinez
Assistant Pressperson (LEPE) at Bureau of Engraving & PrintingAssistant Pressperson (LEPE) at Bureau of Engraving & Printing
Joseph CoffaroJoseph Coffaro
Lead Business Automation Consultant at FlowableLead Business Automation Consultant at Flowable