Shannon Limberg
Denver,CO
Summary
Proven Office Manager with a track record of enhancing operational efficiency at Colliers International, adept in office administration and customer relations. Skillfully managed confidential data and streamlined financial processes, significantly improving client satisfaction. Demonstrates exceptional organizational and multi-tasking skills and a commitment to results, ensuring seamless team integration.
Overview
7
7
years of professional experience
Work History
Office Manager
Colliers International
08.2018 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Assisted in the recruitment process, onboarding new employees to promote a seamless integration into the team dynamic.
Claims Representative
Traders Insurance
08.2017 - 08.2018
- Worked productively in fast-moving work environment to process large volumes of claims.
- Improved customer satisfaction by providing timely and accurate information on claim status and resolution.
- Streamlined the claims process by effectively coordinating with repair shops and rental car companies.
Education
Bachelor of Science - Human Development And Family Studies
Texas Tech University
Lubbock, TX05.2016
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Data Entry
- Customer Relations
Timeline
Office Manager
Colliers International
08.2018 - Current
Claims Representative
Traders Insurance
08.2017 - 08.2018
Bachelor of Science - Human Development And Family Studies
Texas Tech University
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