Shannon Lobo
Gastonia,United States of America
Summary
As a Talent Acquisition Manager at Merchants Distributors, LLC (MDI), I am responsible for leading the recruitment strategy and execution for the company's expansion into new markets. I have over twenty years (20+) of experience in human resources, recruiting, and employee relations. I am passionate about finding and attracting the best talent for MDI and creating a positive and inclusive candidate experience. I have also developed and implemented innovative sourcing, screening, and hiring processes, and trained and coached other recruiters on best practices. I enjoy working with a diverse and collaborative team, and I am always eager to learn new skills and technologies.
Overview
21
21
years of professional experience
Work History
Talent Acquisition Manager
Merchants Distributors, Inc.
05.2021 - Current
- Experienced Talent Acquisition Specialist with a proven track record in conducting talent needs assessments, overseeing full life cycle recruitment, and managing applicant tracking and on-boarding systems
- Successfully developed and executed college recruitment initiatives and internship programs, established talent acquisition scorecard metrics, and partnered with hiring managers to devise effective recruitment strategies
- Skilled in cultivating relationships to enhance the recruitment process, implementing retention and succession planning programs, and promoting diversity and inclusion
- Established consistent language and methodology for talent discussions, development, and succession.
- Managed all aspects of the interview process including scheduling, conducting interviews, providing feedback, and negotiating offers with candidates.
- Identified and created recruitment and administrative performance metrics and data to analyze trends, drive change, and assess progress.
- Managed a high-performing talent acquisition team, fostering professional development opportunities, setting performance goals, and providing continuous support for success.
- Created comprehensive reports on recruitment trends and metrics which informed executive decision-making related to workforce planning strategies.
- Developed strong relationships with hiring managers to better understand their needs, resulting in improved candidate selection.
- Maintained up-to-date knowledge of employment laws and regulations, ensuring compliance throughout the recruitment process.
- Reduced time-to-fill rates by utilizing advanced recruitment tools such as applicant tracking systems and social media platforms.
Contract Recruiter
TTI Floorcare
03.2021 - 09.2021
- I managed the full cycle recruitment process for positions at all levels, from entry-level roles to corporate positions
- I successfully staffed two new shifts for a recently opened warehouse, ensuring it was fully operational
- Additionally, I cultivated strong relationships with hiring managers to better understand their hiring needs and preferences, leading to more effective and tailored recruitment strategies
Talent Acquisition Executive
Aerotek
12.2016 - 03.2021
- Served as the primary liaison between clients and the director of business operations, managing 6 local and 1 remote account for Aerotek's onsite engagements
- Oversaw performance management, ensuring client satisfaction and needs fulfillment
- Managed 12 direct reports and approximately 500 contract employees across all locations
- Fostered strong client relationships through understanding their needs and conducting periodic status meetings
- Developed direct reports through Individual Development Plans and consistent 1:1 meeting, managed Employee Business Reviews (EBRs), and determined yearly bonuses
- Created, updated, and maintained Standard Operating Procedures (SOPs) for all accounts and conducted team training
- Ensured compliance with client requirements, implemented tracking processes for transparent communication, and led Quarterly Business Review (QBR) presentations
- Conducted quarterly individual and annual team meetings to review account plans and perform deep dive and SWOT analyses
- Identified and implemented best practices for account servicing, maintained a professional work environment, and resolved escalated HR, benefits, payroll, or workers' compensation issues from site-specific delivery teams
- Organized regular networking events and career fairs, increasing brand visibility among potential candidates.
- Streamlined applicant tracking system usage for consistency in data reporting, enabling better decision-making in future recruitment efforts.
- Coordinated training sessions for hiring managers on effective interviewing techniques, reducing bias in selection processes.
- Conducted thorough pre-screening interviews, effectively narrowing down candidate pools for hiring managers.
Talent Acquisition Manager
Aerotek
06.2014 - 12.2016
- Served as a liaison between employees and employers, ensuring effective communication and collaboration
- Oversaw the full cycle recruiting process, resulting in successful hires
- Managed a team of 2 Administrators and 5 Recruiters, overseeing their daily activities and performance
- Managed varying numbers of contractors, ranging from 60 to over 200, addressing their inquiries regarding corporate policies and benefits
- Ensured compliance with federal, state, and local staffing laws and regulations
- Tracked daily attendance to monitor productivity and performance, implemented Performance Feedback Reviews, and conducted service touchpoints to support contractors and address concerns
Recruiter
Aerotek
06.2014 - 04.2015
- Experienced in full cycle recruiting for high volume accounts, including heavy email and phone interaction with candidates and client management teams
- Proficient in phone screening, face-to-face interviewing, and resume preparation for client presentation
- Skilled in maintaining candidate engagement post-offer acceptance and addressing questions from candidates and hiring managers
- Developed and executed personal sourcing strategies for both passive and active candidates
- Adept at articulating and negotiating all aspects of job offers with candidates
Onsite Manager
Productiv, Inc
10.2003 - 01.2014
- Managed full recruitment processes and administrative tasks for entire accounts, acting as a bridge between employees and employers
- Supervised a team of over 60 associates, handling general inquiries about corporate policies and benefits
- Conducted recruiting efforts, including interviews and screenings for internal and external candidates, and stayed updated on staffing laws and regulations at federal, state, and local levels
- Conducted orientation sessions for new hires, managed reference checks, background screenings, and verification processes
- Monitored daily attendance records and processed payroll for hourly and production-based employees
- Assisted in budget planning and financial forecasting for projects, contributing to cost-effective decisionmaking.
- Conducted regular site inspections to ensure compliance with regulatory requirements and company standards.
- Demonstrated adaptability by managing multiple projects concurrently while maintaining superior performance levels across all jobsites.
- Resolved conflicts among team members, fostering a positive work environment conducive to productivity.
Education
High School Diploma -
Maiden High School
Maiden, NC05-2003
Skills
- Talent Acquisition & Recruitment
- Employee Retention Strategies
- Team Leadership & Development
- PeopleSoft
- ICIMS
- Microsoft Office
- Employee Relations
- Applicant Tracking Systems
- Recruitment
- Candidate Sourcing
- Data-driven decision-making
- Talent management
- Onboarding Processes
- Problem-Solving
- Human Resources Department Processes
- Compliance
- Exit Interviews and Processes
- Employee Handbook Development
- Attention to Detail
- Team Collaboration
- Excellent Communication
- Candidate pipeline management
- Social Media Recruiting
- Contract Negotiation
- Job Posting Optimization
- Candidate tracking
- Recruitment Marketing
- Employer Branding
- Work authorizations
- Interviewing techniques
- Executive Recruiting
- Succession Planning
- Human Resource Information System HRIS
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Talent Acquisition Manager
Merchants Distributors, Inc.
05.2021 - Current
Contract Recruiter
TTI Floorcare
03.2021 - 09.2021
Talent Acquisition Executive
Aerotek
12.2016 - 03.2021
Talent Acquisition Manager
Aerotek
06.2014 - 12.2016
Recruiter
Aerotek
06.2014 - 04.2015
Onsite Manager
Productiv, Inc
10.2003 - 01.2014
High School Diploma -
Maiden High School
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