Shannon Long
Las Cruces,NM
Summary
Driven Sales Associate with a proven track record at Casa Autoplex, enhancing customer satisfaction and exceeding sales targets through exceptional service and effective conflict resolution. Skilled in customer needs assessment and collaboration, achieving consistent sales growth. Demonstrates strong problem-solving abilities and professional demeanor, fostering customer loyalty and team success. Highly motivated [Type] Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Industrious [Job Title] offering [Number] years of bakery industry experience ready to add value to [Company] team. Well-versed in processing accurate sales transactions and providing superior customer service.
Overview
8
8
years of professional experience
Work History
Sales Associate
Casa Autoplex
11.2016 - Current
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
No Degree - Communication Studies
University of North Carolina At Charlotte
Charlotte, NCSkills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Problem-Solving
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Verbal/written communication
- Conflict Resolution
- Customer Needs Assessment
- Professional Demeanor
Timeline
Sales Associate
Casa Autoplex
11.2016 - Current
No Degree - Communication Studies
University of North Carolina At Charlotte
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