Shannon Long

Supervisor in Training

Great Dane Trailers

07.2018 - 09.2024

Achieved operational excellence through consistent monitoring and evaluation of team performance.
Increased customer satisfaction with effective communication and timely resolution of issues.
Established clear expectations for team members, leading to increased accountability and better overall performance.
Improved safety standards by conducting thorough inspections and enforcing strict compliance with regulations.
Collaborated with other departments to achieve company-wide goals and objectives efficiently.
Boosted team morale with regular recognition of outstanding contributions and accomplishments.
Resolved conflicts between team members diplomatically, promoting a harmonious workplace atmosphere.
Facilitated smooth transitions during organizational restructuring, ensuring minimal disruption to daily operations.
Cultivated strong relationships with clients through proactive communication and excellent problem-solving abilities.
Managed multiple projects simultaneously, delivering results within deadlines while maintaining high quality standards.
Streamlined operations by identifying areas for improvement and implementing necessary changes.
Reduced staff turnover by fostering a positive work environment and addressing employee concerns promptly.
Developed employee skills through targeted training sessions, resulting in improved job performance.
Assisted senior management in strategic planning endeavors aimed at positioning the organization for long-term success.
Implemented cost-saving measures without compromising on service quality or employee satisfaction levels.
Evaluated employee performance regularly, identifying areas for growth and providing constructive feedback for improvement purposes.
Enhanced team productivity by implementing efficient work processes and providing regular feedback.
Maximized output by optimizing resource allocation and scheduling tasks strategically.
Partnered with management to coach, discipline and manage employees.
Built highly productive teams through team building, clear communication and ongoing coaching.
Assisted in leading each shift by delegating duties and assigning specific tasks to [Number] employees.
Completed sales operational requirements by scheduling and assigning employees and maintaining detailed records of employee work schedules and time cards.
Directed and supervised staff members to engage in sales, inventory management, cash receipt reconciliation and customer service requirements.
Developed and implemented safety initiatives to continually improve, achieve and maintain stated safety performance and objectives.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Assisted in organizing and overseeing assignments to drive operational excellence.
Defined clear targets and objectives and communicated to other team members.

Summary

Overview

Work History

Supervisor in Training

Education

Associates - General Education

High School Diploma -

Skills

Timeline

Supervisor in Training

Associates - General Education

High School Diploma -

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