Shannon Long
Porter,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of post-secondary education
26
26
years of professional experience
Work History
Shampoo Assistant
Kelley's Beauty Salon
Houston, TX
05.1992 - 12.2017
- Prepared shampoo stations with towels, capes, bowls, and fresh supplies at salon opening.
- Assisted stylists by shampooing, conditioning, and rinsing client hair before services.
- Sanitized shampoo bowls, combs, brushes, and chairs to maintain clean beauty salon standards.
- Mixed and applied salon shampoos and conditioners according to stylist instructions.
- Restocked towels, gloves, capes, and retail backbar products throughout Kelley's Beauty Salon.
- Cleaned spills, wiped counters, and organized tools to support smooth salon operations.
- Followed salon safety and hygiene routines for client comfort and workspace readiness.
- Processed payments, took appointments and assisted with management of flow of patron visits when needed.
- Checked in customers for appointments and notified stylists of clients' arrival.
- Applied specialized shampoos and other hair products to treat scalp illnesses, hair loss, or damage due to poor treatment or excessive exposure to elements.
- Received payment from customers for services rendered.
- Cleaned brushes, combs, clippers, shears, and other tools used by stylists throughout the day.
- Maintained cleanliness of salon by sweeping, mopping, and washing towels.
- Maintained cleanliness of workstation throughout shift.
- Shampooed customers before haircuts and answered basic questions about services and products to promote customer loyalty.
Private Home Caregiver
Sara Phillips
Houston, TX
01.2010 - 06.2012
- Assisted daily personal care for Sara Phillips household
- Prepared meals and snacks according to dietary needs
- Monitored medication schedules and recorded care routines
- Supported mobility and safe transfers around home
- Managed light housekeeping to maintain clean living spaces
- Reported health changes and concerns to family members
- Ensured that all necessary supplies were available in the home setting at all times.
- Conducted light housekeeping tasks such as vacuuming, dusting, laundry and changing linens.
- Assisted with personal hygiene tasks such as shampooing hair, trimming nails, shaving facial hair.
- Collaborated with other healthcare professionals to ensure that quality care was provided at all times.
- Transported clients to medical appointments or errands as needed.
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Followed care plan and directions to administer medications.
- Laundered clothing and bedding to prevent infection.
- Helped clients get in and out of beds and wheelchairs.
- Organized oral medications for clients following dosage and schedule requirements.
- Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
Private Caregiver
Jan Aragon
Houston, Texas
09.2005 - 10.2005
- Provided in-home personal care for Jan Aragon's private household.
- Assisted with bathing, dressing, and daily grooming routines.
- Prepared meals and followed dietary instructions carefully.
- Supported mobility, transfers, and safe walking assistance.
- Maintained clean living spaces and sanitized care areas.
- Offered companionship, conversation, and emotional support throughout shifts.
- Maintained clean and well-organized environment for client happiness and safety.
- Supervised medication administration, personal hygiene, and other activities of daily living.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Assisted elderly clients with daily activities such as bathing, dressing, grooming and meal preparation.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Helped clients get in and out of beds and wheelchairs.
- Assisted clients with maintaining good personal hygiene.
Private Caregiver
Gary Bauch
Houston, Texas
05.2004 - 07.2004
- Provided in-home personal care for Jan Aragon's private household.
- Assisted with bathing, dressing, and daily grooming routines.
- Prepared meals and followed dietary instructions carefully.
- Supported mobility, transfers, and safe walking assistance.
- Offered companionship, conversation, and emotional support throughout shifts.
- Maintained clean and well-organized environment for client happiness and safety.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Assisted elderly clients with daily activities such as bathing, dressing, grooming and meal preparation.
- Tracked and reported clients' progress based on observations and conversations.
- Kept accurate records of all tasks completed during shifts including start and end times and notes about client interactions.
- Reported concerns to nurse supervisor to promote optimal care.
- Helped clients get in and out of beds and wheelchairs.
Mail Gram Operator
Western Union
Houston, TX
06.2000 - 01.2004
- Calibrated machines to adhere to quality standards and maintain required productivity levels.
- Looked through work orders to determine type and quantity of materials needed for each production batch.
Manager/Sales Associate
General Nutrition Centers
Houston, TX
02.1995 - 09.1995
- Managed daily store operations for General Nutrition Centers nutrition retail location
- Supervised sales floor staff and assigned shift responsibilities
- Trained associates on product knowledge and customer service
- Monitored inventory levels and restocked supplements and wellness products
- Maintained visual merchandising standards across sales displays
- Resolved customer concerns and supported store service issues
- Enforced company policies, safety practices, and cash handling procedures
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Recruited and hired qualified candidates to fill open positions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Processed sales transactions through point-of-sale systems and cash registers.
- Maintained clean, organized sales floor and stockroom areas.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Processed returns, exchanges, and refunds in accordance with company policies.
Administrative Assistant
PM Realty Group
Houston, TX
05.1993 - 03.1994
- Supported PM Realty Group property management staff with daily administrative tasks.
- Managed calendars, appointments, and meeting schedules for office and leasing teams.
- Prepared correspondence, memos, and tenant communication for real estate operations.
- Answered phone calls and routed inquiries to property managers and support staff.
- Assisted with tenant follow-up, filing, and front desk office support.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Developed and maintained filing systems for confidential documents and records.
- Handled incoming calls and directed callers to appropriate department or employee.
Education
Certificate - Administrative Law
Texas School of Business
Houston, TX 09.1991 - 05.1993
Skills
- Shampoo application
- Scalp treatment
- Salon sanitation
- Client check-in
Timeline
Private Home Caregiver
Sara Phillips
01.2010 - 06.2012
Private Caregiver
Jan Aragon
09.2005 - 10.2005
Private Caregiver
Gary Bauch
05.2004 - 07.2004
Mail Gram Operator
Western Union
06.2000 - 01.2004
Manager/Sales Associate
General Nutrition Centers
02.1995 - 09.1995
Administrative Assistant
PM Realty Group
05.1993 - 03.1994
Shampoo Assistant
Kelley's Beauty Salon
05.1992 - 12.2017
Certificate - Administrative Law
Texas School of Business
09.1991 - 05.1993