Shannon Lonsberry
Largo,FL
Summary
Efficient billing professional with 25 years of experience. Productive and diligent with passion for resolving discrepancies through attention to detail and creative problem-solving. Passionate about perpetuating company values through impeccable work ethic and drive.
Overview
30
30
years of professional experience
Work History
Billing/Accounts Receivable
ENT & Allergy Associates Of Fl
10.2022 - Current
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Monitored accounts to verify compliance with payment terms and schedules.
- Audited and corrected billing and posting documents for accuracy.
- Monitored outstanding invoices and performed collections duties.
- Utilized various software programs to process customer payments.
- Reconciled accounts receivable to general ledger.
- Used data entry skills to accurately document and input statements.
- Verified insurance of patients to determine eligibility.
- Delivered timely and accurate charge submissions.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
Medical Billing And Collections Specialist
Advanced ENT's Of Tampa Bay
01.1994 - 10.2022
- Submitted electronic and paper claims to insurance companies including Medicare and Medicaid to collect medical payments
- Ensured timely and accurate charge submissions utilizing Nextgen and Availity
- Analyzed complex Explanation of Benefits forms to ensure insurance carriers were charged correctly
- Enforced operational compliance with state and federal laws and JCAHO standards
- Researched and followed up on denied insurance claims
- Posted charges, payments and write-ups for Otolaryngology procedures
- Translated and interpreted medical billing codes with strong accuracy to ensure swift payment from insurance agencies
- Posted payments and collections on regular basis
- Maintained current accounts through aged revenue reporting
- Communicated with insurance providers to ensure any denied claims were resolved and resubmitted
- Assisted patients by determining financial assistance available and setting up payment plans
- Verified proper ICD-10 coding on claims
- Transferred balances to correct payers
- Reviewed patient records, identified medical codes and created invoices for billing purposes
- Managed billing calendar and scheduled claims for payments
- Managed bank deposits
Education
High School Diploma -
Northeast High School
St Petersburg , Florida 07.1980
Skills
- Medical billing code accuracy
- Customer service excellence
- Medical claims submission
- Payment posting
- Accounts receivable management
- Medical coding knowledge
- Data analysis
- Collection calls
- Billing statement review
- Financial report creation
Timeline
Billing/Accounts Receivable
ENT & Allergy Associates Of Fl
10.2022 - Current
Medical Billing And Collections Specialist
Advanced ENT's Of Tampa Bay
01.1994 - 10.2022
High School Diploma -
Northeast High School
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