Shannon Lozano

• Perform all tests in inorganic chemistry lab as needed, such as Anions by IC, Cyanide, Chemical Oxygen Demand, Total Kjeldahl Nitrogen, Ammonia waters and solids, Total Suspended solids, Total Dissolved Solids, and several other analyses.
• Train and provide assistance to fellow lab analysts.
• Maintain organized, safe and efficient laboratory environment to minimize accidents and prevent cross contamination.
• Troubleshoot instrument failures that occur with Ion Chromatograph, Flow injection Analyzer, UV-Vis Spectrometer and other equipment.
• Perform tests in timely manner to adhere to 24hr to 28 day hold times for samples.
• Data entry into LIMS.
• Main reviewer for data entry done by other analysts in lab.
• Constantly work in fast paced environment while sticking to ethical and safety guidelines.
• Communicate with management and lab analysts to see that all tests and data are done in the most efficient way possible.
• Demonstrated respect, friendliness and willingness to help wherever needed
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations

• Recommended, selected and helped customers select best products for their air quality needs.
• Answered on average 30 calls per day, while also answering live chats and emails with minimal wait times.
• Optimized customer support by providing my experience and knowledge on products customers were buying and troubleshooting questions that arose.
• Responded to customer requests, offering excellent support and tailored recommendations to address needs.

• Performed plasmid inoculation and extraction.
• Performed luciferase assays, DNA sequencing and determine concentrations with a nanodrop.
• Conduct gel electrophoresis
• Maintained accuracy and detailed lab book.

Biology, chemistry and psychology were the subjects chosen for my interdisciplinary degree.