Shannon Lucas
Clarksville,IN
Summary
I am a very hard worker, fast learner always on time, good people skills very friendly loves to smile stay busy
Overview
7
7
years of professional experience
Work History
Embroidery Machine Operator
Affinity Apparel
Jeffersonville , IN
10.2024 - 03.2025
- Resolved any issues related to the functioning of embroidery machines quickly and efficiently.
- Checked finished products against original designs prior to packaging them for shipment.
- Changed bobbins when necessary during production runs.
- Kept work area clean and organized at all times.
- Collaborated with team members in order to meet tight deadlines set by clients.
- Performed routine maintenance tasks such as oiling and cleaning machines and replacing worn parts.
- Stopped machines immediately upon noticing any irregularities in their operations.
- Selected items from warehouse inventory based on order sheets.
- Verified accuracy of items picked, packed and shipped to customers.
- Labeled boxes and placed in outbound collection areas.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Checked inventory levels on a regular basis to ensure sufficient stock availability for customer orders.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Promoted workplace safety and smooth production by keeping workspaces clean, organized, and free of hazards.
- Tracked outgoing orders to provide shipping status to customers.
- Stamped price tags on merchandise, referring to official price lists.
- Maintained records of shipments, returns, and damages.
- Assembled cardboard boxes according to customer specifications.
- Labeled boxes, crates, and other containers accurately.
- Wrapped items securely using appropriate packing materials.
- Followed detailed packing instructions to meet specific customer requirements.
- Managed stock of packing materials and supplies, requesting resupply as necessary.
- Arranged items on pallets according to size and weight.
- Unpacked, verified and recorded incoming merchandise or material.
- Weighed packages to determine shipping costs.
- Maintained accurate records of inventory packed and materials used.
- Inspected items for damage or defects prior to packing to ensure quality control.
Crew Member
Arbys Resturant
Memphis , IN
09.2022 - 03.2023
- Drove team success by quickly completing assigned tasks.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Organized and restocked supplies to support operations and team productivity.
- Served food quickly for positive guest experiences.
- Packed fast food products in approved containers, cups, and bags.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Stocked shelves and cases with new or transferred items.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Wiped down tables and equipment, swept and refilled stock.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Took orders from patrons and input selections into store computer system.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Upheld high standards of productivity and quality in operations.
Crew Member
Arbys Resturant
New Albany , IN
08.2018 - 03.2020
- Drove team success by quickly completing assigned tasks.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Organized and restocked supplies to support operations and team productivity.
- Packed fast food products in approved containers, cups, and bags.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Stocked shelves and cases with new or transferred items.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Took orders from patrons and input selections into store computer system.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Server
Roosters Roadhouse
Clarksville , IN
10.2017 - 03.2018
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Followed health safety guidelines when preparing and serving food products.
- Set up tables in between patrons to reduce wait times.
- Maintained records of transactions made during shift as required by law or company policy.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Stocked service areas with supplies during slow periods.
- Responded to ad hoc cleaning duties at end of shift.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Filled condiments and napkin containers during slack periods.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Garnished dishes and beverages to serve visually appealing menu items.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Presented menus and answered questions regarding items.
- Cleaned tables and chairs to prepare dining area for next customers.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Provided exceptional service to high volume of daily customers.
- Upheld high standards of sanitation in accordance with health department regulations.
- Provided excellent customer service to ensure satisfaction.
- Prepared checks, itemizing total meal costs and taxes.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Trained new employees to perform duties.
- Greeted guests and provided menus.
- Prepared drinks according to standard recipes.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Checked food before serving it to customers.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
Education
GED -
New Albany High School
New Albany, IN08-2009
Skills
- Equipment maintenance
- Customer service
- Hooping techniques
- Workplace safety
- Embroidery techniques
- Machine maintenance
- Machine sewing
- Quality control
- Troubleshooting techniques
- Ironing clothes
- Housekeeping
- Carpet vacuuming
- Childcare assistance
- Clutter removal
- Planting
- Mowing techniques
- Weeding gardens
- Strong work ethic
Timeline
Embroidery Machine Operator
Affinity Apparel
10.2024 - 03.2025
Crew Member
Arbys Resturant
09.2022 - 03.2023
Crew Member
Arbys Resturant
08.2018 - 03.2020
Server
Roosters Roadhouse
10.2017 - 03.2018
GED -
New Albany High School