Summary
Overview
Work History
Education
Skills
Timeline
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Shannon Lucas

Clarksville,IN

Summary

I am a very hard worker, fast learner always on time, good people skills very friendly loves to smile stay busy

Overview

7
7
years of professional experience

Work History

Embroidery Machine Operator

Affinity Apparel
Jeffersonville , IN
10.2024 - 03.2025
  • Resolved any issues related to the functioning of embroidery machines quickly and efficiently.
  • Checked finished products against original designs prior to packaging them for shipment.
  • Changed bobbins when necessary during production runs.
  • Kept work area clean and organized at all times.
  • Collaborated with team members in order to meet tight deadlines set by clients.
  • Performed routine maintenance tasks such as oiling and cleaning machines and replacing worn parts.
  • Stopped machines immediately upon noticing any irregularities in their operations.
  • Selected items from warehouse inventory based on order sheets.
  • Verified accuracy of items picked, packed and shipped to customers.
  • Labeled boxes and placed in outbound collection areas.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Checked inventory levels on a regular basis to ensure sufficient stock availability for customer orders.
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
  • Promoted workplace safety and smooth production by keeping workspaces clean, organized, and free of hazards.
  • Tracked outgoing orders to provide shipping status to customers.
  • Stamped price tags on merchandise, referring to official price lists.
  • Maintained records of shipments, returns, and damages.
  • Assembled cardboard boxes according to customer specifications.
  • Labeled boxes, crates, and other containers accurately.
  • Wrapped items securely using appropriate packing materials.
  • Followed detailed packing instructions to meet specific customer requirements.
  • Managed stock of packing materials and supplies, requesting resupply as necessary.
  • Arranged items on pallets according to size and weight.
  • Unpacked, verified and recorded incoming merchandise or material.
  • Weighed packages to determine shipping costs.
  • Maintained accurate records of inventory packed and materials used.
  • Inspected items for damage or defects prior to packing to ensure quality control.

Crew Member

Arbys Resturant
Memphis , IN
09.2022 - 03.2023
  • Drove team success by quickly completing assigned tasks.
  • Answered phone calls promptly to provide accurate information about menu items or prices.
  • Organized and restocked supplies to support operations and team productivity.
  • Served food quickly for positive guest experiences.
  • Packed fast food products in approved containers, cups, and bags.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Stocked shelves and cases with new or transferred items.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Wiped down tables and equipment, swept and refilled stock.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Took orders from patrons and input selections into store computer system.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Upheld high standards of productivity and quality in operations.

Crew Member

Arbys Resturant
New Albany , IN
08.2018 - 03.2020
  • Drove team success by quickly completing assigned tasks.
  • Answered phone calls promptly to provide accurate information about menu items or prices.
  • Organized and restocked supplies to support operations and team productivity.
  • Packed fast food products in approved containers, cups, and bags.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Stocked shelves and cases with new or transferred items.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Took orders from patrons and input selections into store computer system.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.

Server

Roosters Roadhouse
Clarksville , IN
10.2017 - 03.2018
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Followed health safety guidelines when preparing and serving food products.
  • Set up tables in between patrons to reduce wait times.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Stocked service areas with supplies during slow periods.
  • Responded to ad hoc cleaning duties at end of shift.
  • Brought wine selections to tables with appropriate glasses and poured for customers.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Filled condiments and napkin containers during slack periods.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Garnished dishes and beverages to serve visually appealing menu items.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Presented menus and answered questions regarding items.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Provided exceptional service to high volume of daily customers.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Provided excellent customer service to ensure satisfaction.
  • Prepared checks, itemizing total meal costs and taxes.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Trained new employees to perform duties.
  • Greeted guests and provided menus.
  • Prepared drinks according to standard recipes.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Checked food before serving it to customers.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.

Education

GED -

New Albany High School
New Albany, IN
08-2009

Skills

  • Equipment maintenance
  • Customer service
  • Hooping techniques
  • Workplace safety
  • Embroidery techniques
  • Machine maintenance
  • Machine sewing
  • Quality control
  • Troubleshooting techniques
  • Ironing clothes
  • Housekeeping
  • Carpet vacuuming
  • Childcare assistance
  • Clutter removal
  • Planting
  • Mowing techniques
  • Weeding gardens
  • Strong work ethic

Timeline

Embroidery Machine Operator

Affinity Apparel
10.2024 - 03.2025

Crew Member

Arbys Resturant
09.2022 - 03.2023

Crew Member

Arbys Resturant
08.2018 - 03.2020

Server

Roosters Roadhouse
10.2017 - 03.2018

GED -

New Albany High School
Shannon Lucas