Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shannon Luevano

El Paso,TX

Summary

Dynamic professional with a proven track record at Delta Constructors, excelling in time management and organizational skills. Adept at ensuring regulatory compliance and enhancing operational efficiency, I effectively coordinated travel arrangements and supported onboarding processes, contributing to a seamless workflow and improved team performance. Reliable and committed to excellence in every task.

Overview

20
20
years of professional experience

Work History

Laborer Helper

James Hamilton Construction
Carlsbad, NM
03.2025 - Current
  • Drug screening on-site (urine and alcohol).
  • Loaded and unloaded materials from trucks and organized supplies on-site.
  • Supported team members by delivering tools and materials as needed during projects.
  • Loaded and unloaded equipment, supplies and materials from trucks or other vehicles.
  • Assisted skilled laborers with various construction tasks and site preparations.
  • Maintained cleanliness and organization of work areas to promote safety protocols.

Office Clerk

Five Star Protection
El Paso, TX
11.2024 - 03.2025
  • Managed daily office operations and maintained organized filing systems.
  • Processed incoming and outgoing mail efficiently to ensure timely delivery.
  • Entered data into company databases while ensuring accuracy and confidentiality.
  • Provided support to team members by handling customer inquiries in a professional manner.
  • Prepared reports and documents for management review using standard office software tools.
  • Provided administrative support such as typing documents, filing paperwork, photocopying, scanning documents, and faxing documents.

Intake Service Assistant

Southwest Key
El Paso, TX
08.2021 - 11.2024
  • Processing new arrivals, giving them orientation on the rules and regulations, providing minors with their clothing, and conducting a facility tour of the camp.
  • Assisted clients with daily living activities and personal care needs.
  • Maintained accurate records of client interactions and services provided.
  • Coordinated transportation for clients to medical appointments and community events.
  • Implemented safety protocols to create a secure environment for clients.
  • Supported case managers in developing individualized care plans for clients.
  • Facilitated group activities to promote social interaction among clients.

Intake Service Assistant

Loyal Source Government Service
Pecos, TX
02.2021 - 08.2021
  • Customer service to children, mentoring, and teaching them ESL.
  • Maintained accurate records of client interactions and services provided.
  • Processing new arrivals, giving them orientation on the rules and regulations, providing minors with their clothing, and conducting a facility tour of the camp.
  • Assisted clients with daily living activities and personal care needs.

Travel Assistant

Delta Constructors
Waterford, ND
10.2020 - 02.2021
  • Coordinated travel arrangements for executives and project teams.
  • Identified opportunities for improvement in existing processes related to travel assistance.
  • Provided support for travelers during their journey by responding to any questions or concerns they had.
  • Managed itineraries, including flights, accommodations, and transportation.
  • Provided administrative support by handling correspondence related to travel plans.

Recruiter

RMP Personnel
El Paso, TX
06.2020 - 10.2020
  • Conducted candidate interviews to assess skills and fit for various roles.
  • Collaborated with hiring managers to define job requirements and ideal candidates.
  • Utilized applicant tracking systems to streamline recruitment processes and manage candidates.
  • Developed job postings and advertisements to attract a diverse pool of applicants.
  • Managed relationships with external agencies to enhance talent acquisition efforts.
  • Facilitated onboarding processes for new hires, ensuring smooth transitions into roles.
  • Reviewed resumes, conducted phone screens, and managed candidate pipelines.

Administrative Assistant / HR Assistant

Delta Constructors LLC
Pecos, TX
07.2015 - 06.2020
  • Managed office communications and coordinated schedules for project managers.
  • Organized and maintained project documentation for Delta Constructors' construction projects.
  • Maintained inventory of office supplies and facilitated procurement processes.
  • Supported the onboarding process by preparing new employee materials and orientation schedules.
  • Coordinated travel arrangements for team members attending job sites and meetings.
  • Implemented filing systems to streamline access to important documents and records.
  • Entered Employee hours into data spreadsheets using Sage or other similar programs.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.

Unit Clerk

Reeves Correctional Facility
Pecos, TX
03.2015 - 07.2015
  • Assisted officers with the daily inmate count.
  • Maintain moderately complex indexes and files for inmates.
  • Typed correspondence, reports and other materials needed
  • Answer the phones for the department.
  • Organized files and documentation to ensure easy access and retrieval.
  • Monitored visitor logs and ensured compliance with facility regulations.
  • Supported administrative tasks, including data entry and report preparation.
  • Answered telephone calls, responded to requests for information and routed callers to correct personnel or departments.
  • Maintained confidentiality of all patient information.
  • Scanned documents into computer databases for storage purposes.
  • Recorded patient data in permanent records while maintaining HIPAA compliance and internal standards to protect individual medical information.
  • Processing all dead files to Records, making sure all proper documents are attached.
  • Attending the monthly management meeting.
  • Met and dealt effectively with the inmates and their needs.
  • Assisted in immigration appointments for all inmates scheduled, and made sure they were dispatched at the proper appointment time.
  • Conducted safety and security while inmates were eating in the cafeteria.

Receiving Clerk

Ryder Logistics
El Paso, TX
01.2015 - 03.2015

  • Managed daily receipt of goods and materials
  • Verified shipments against purchase orders
  • Coordinated with drivers on delivery schedules
  • Maintained accurate inventory records and logs
  • Conducted quality checks on incoming products
  • Organized warehouse storage for optimal space use
  • Trained new staff on receiving procedures
  • Communicated discrepancies to the management team
  • Verified that all merchandise was in good condition upon arrival, and reported any discrepancies or damages immediately.
  • Received incoming shipments and checked for accuracy of items and quantity against invoices and purchase orders.
  • Maintained a clean and safe work area in compliance with OSHA standards.
  • Reviewed work orders to check correctness of deliveries.

Staffing Supervisor

Instaff
El Paso, TX
06.2014 - 01.2015
  • Managed staffing schedules and assignments for multiple client locations.
  • Coordinated recruitment efforts to attract top talent across diverse industries.
  • Oversaw onboarding processes ensuring compliance with company policies.
  • Trained staff on best practices for operational efficiency and safety standards.
  • Conducted regular performance evaluations to enhance team effectiveness.
  • Developed relationships with clients to understand their staffing needs and preferences.
  • Implemented process improvements to streamline hiring and onboarding activities.
  • Maintained accurate employee records in the company's HR systems for reporting purposes.
  • Maintained accurate records of all employee hiring activities in accordance with company policy.
  • Provided guidance and direction on various personnel issues such as performance reviews, disciplinary actions.
  • Conducted background checks on prospective employees prior to offering a position.

Administrative Assistant / Shipping Coordinator

Strattec Security
El Paso, TX
06.2005 - 06.2014
  • Managed schedules and appointments for executives and team members.
  • Coordinated travel arrangements and itineraries for staff and visitors.
  • Organized meetings, prepared agendas, and recorded minutes efficiently.
  • Maintained filing systems and ensured document accuracy and accessibility.
  • Assisted in preparing reports and presentations for internal teams.
  • Liaised with vendors to procure office supplies and equipment promptly.
  • Supported onboarding processes for new hires, including training logistics.
  • Developed communication materials to enhance team collaboration across departments.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Maintained office supplies inventory by checking stock to determine inventory level.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.

Education

Certified in Professional Collector And Breathalyzer Screening Testing -

James Hamilton Construction
Carlsbad, NM
04-2025

CPR Certified and First Aide -

American Red Cross
El Paso, TX
03-2024

Graduate -

Fabens High School
Fabens, TX

Certificate - Medical Assistant

Western Tech College
El Paso, TX

Level II Security Guard Card -

Recon Security School
El Paso, TX

Skills

  • Time management
  • Client interaction
  • Regulatory compliance
  • Drug screening
  • Effective communication
  • Safety guidelines compliance
  • Reliability and punctuality
  • Multitasking
  • Organizational skills
  • Problem-solving aptitude

Timeline

Laborer Helper

James Hamilton Construction
03.2025 - Current

Office Clerk

Five Star Protection
11.2024 - 03.2025

Intake Service Assistant

Southwest Key
08.2021 - 11.2024

Intake Service Assistant

Loyal Source Government Service
02.2021 - 08.2021

Travel Assistant

Delta Constructors
10.2020 - 02.2021

Recruiter

RMP Personnel
06.2020 - 10.2020

Administrative Assistant / HR Assistant

Delta Constructors LLC
07.2015 - 06.2020

Unit Clerk

Reeves Correctional Facility
03.2015 - 07.2015

Receiving Clerk

Ryder Logistics
01.2015 - 03.2015

Staffing Supervisor

Instaff
06.2014 - 01.2015

Administrative Assistant / Shipping Coordinator

Strattec Security
06.2005 - 06.2014

Certified in Professional Collector And Breathalyzer Screening Testing -

James Hamilton Construction

CPR Certified and First Aide -

American Red Cross

Graduate -

Fabens High School

Certificate - Medical Assistant

Western Tech College

Level II Security Guard Card -

Recon Security School

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