Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Volunteer Experience
Timeline
Generic

Shannon Mahiai

Stafford,Virginia

Summary

Dynamic educator and leader with extensive experience at Prince William County Schools, specializing in talent development and instructional design. Proven track record in enhancing employee performance through innovative training programs and effective communication. Skilled in HR software and conflict management, fostering a positive workplace culture while achieving measurable improvements in organizational performance.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Special Education

Prince William County Schools
07.2018 - 06.2023
  • Customizing employee development plans and customer service approaches based on individual strengths and needs.
  • Assists customers and communicates positively in a friendly manner.
  • Acknowledges customers, smiles and makes eye contact.
  • Asks questions to determine, verify and solve problems.
  • Checks for satisfaction on the quality of goods and services.
  • Takes action to solve problems quickly.
  • Alerts the higher level supervisor, or proper point of contact for help when problems arise.
  • Using diverse strategies to manage teams, communicate with clients, and deliver training programs.
  • Developing and enforcing workplace policies, managing employee performance, and maintaining a positive work environment.
  • Collaborating with colleagues, departments, and external partners to achieve business goals.
  • Applying emotional intelligence to manage relationships, resolve conflicts, and create a supportive workplace culture.
  • Delivers, assesses and redesigns effective curriculum and instruction which meets the needs of diverse students in technical diploma, associate degree, graduate and under graduate education, basic education, career/employment and personal financial management.
  • Study of the selection, evaluation, administration, scoring, interpretation, and uses of group and individual aptitude, proficiency, interest, and other tests.
  • Provides data for formal and information program evaluations, conduct student evaluations, modify the curriculum as indicated by evaluations and assist in industry surveys.
  • Prepares reports and budgets for the person and professional development programs.
  • Follows the assigned schedule, provides students with course syllabus, establish a safe and respectful learning environment, maintains accurate student attendance and achievement records, and ensure opportunities for students' participations, collaboration with peers, and course/faculty evaluation.
  • Keeping projects on track, managing time effectively, and organizing resources efficiently.

Assistant Principal

Culpeper County Public Schools
12.2012 - 06.2017
  • Led and managed teams for over 6 years in roles focusing on Organizational Development, Learning and Development (L&D), Talent Development, and HR strategy.
  • Provided and oversaw 8 years of guidance counseling to students for higher education.
  • Conduct an ongoing program of student assessment work with other program/general education instructors to ensure student assessment work with other program/general education instructors to ensure student achievement and effectiveness of instruction.
  • Provided high level project reports to stakeholders, working groups, executive committees, and board level.
  • Designed, delivered, and scaled Leadership Development curricula tailored for senior leadership audiences, achieving measurable improvements in leadership capabilities and organizational performance.
  • Utilized extensive expertise in Instructional Design (ISD) to create compelling and impactful learning programs for over 6 years.
  • Operated Microsoft Office suite (Outlook, Excel, Word, PowerPoint) proficiently to support project management, reporting, and presentation needs.
  • Strong working ability with SME and clients in a multidisciplinary team.
  • Experience conducting large technical training programs with an audience of 30-1000 people.
  • Adapted quickly to changing demands and priorities, ensuring timely and effective responses to evolving business needs.
  • Over 6 years of experience utilizing training materials, resources, media, technology, and delivery methods effectively, while fostering an inclusive environment that actively promotes learner engagement.
  • Over 4 years of experience analyzing occupational areas or jobs to determine the need for revising existing instructional systems or developing new training programs.
  • Skilled in preparing instructor materials and training personnel.
  • Proficient in working with Learning Management Systems (LMS) such as Moodle.
  • Knowledgeable in training or instructional design best practices, including the ADDIE and Kirkpatrick models.
  • Over 8 years of experience in a supervisory role in talent and leadership development.
  • Managed multiple projects and initiatives concurrently, employing exceptional organizational and prioritization skills to deliver results efficiently.
  • Conducted over 30 interviews and onboarding of new employees.

Teacher

Stafford County Public Schools
08.2012 - 06.2017
  • Mentored over 30 new employees, providing guidance and leadership to the organization.
  • The ability to design and deliver training programs in teaching translates to creating effective learning and development initiatives in HR, ensuring employees gain the necessary skills and knowledge.
  • Excelled in facilitating group discussions, workshops, and training sessions, which are valuable in HR for conducting meetings, conflict resolution, and team-building activities.
  • Identifying challenges and finding solutions, a skill essential in HR for addressing employee concerns, improving processes, and managing change.
  • Skilled in effectively using training materials, resources, media, technology, and delivery methods, while fostering an inclusive environment that actively promotes learner engagement.
  • Understanding and supporting diverse learners, skills that are valuable in HR for empathetic employee relations, conflict resolution, and fostering a positive workplace culture.
  • Demonstrates flexibility, initiative, and innovation to succeed in an ambiguous, fast-paced, and cross-functional environment, producing high-quality client deliverables, documentation, analysis, and reports.

Teacher

Onslow County Public Schools
08.2004 - 10.2011
  • Mentored over 40 new employees, providing guidance and leadership to the organization.
  • The ability to design and deliver training programs in teaching translates to creating effective learning and development initiatives in HR, ensuring employees gain the necessary skills and knowledge.
  • Conflict Resolution.

Education

Doctorate - Education

Jones International University
Colorado City, CO
10.2018

M. Ed. - Adult Education Leadership

Jones International University
Colorado Springs, CO
12.2013

B.S. - Education

Pennsylvania State University
State College, PA
05.2003

Skills

  • HR Software-Workday
  • ADP Workforce
  • Talent ED
  • Taleo
  • Talent Acquisition- Resume Screening
  • Behavioral Interviewing
  • Recruitment Campaigns
  • Onboarding
  • ATS Systems
  • LinkedIn Recruiter
  • Compliance-FMLA/ADA/EEO/WC
  • HIPAA
  • Fair Labor Standards Act
  • OSHA Regulations
  • Employee Relations Law
  • Human Resources Support
  • Human Resources Management Software
  • Onboarding, Training, and Development
  • Project Planning
  • Project planning and development
  • Conflict Management
  • Performance Improvements
  • Data review
  • Presentations
  • Employee training
  • Curriculum design
  • Learning management systems
  • Instructional design
  • Performance assessment
  • Talent development
  • Project management
  • Effective communication
  • Team building
  • Problem solving
  • Special education advocacy
  • Special Education Consulting
  • Agile methodology
  • Team collaboration
  • Leadership development
  • Scrum processes
  • Agile best practices
  • Agile coaching
  • Staff training
  • Risk management

Affiliations

  • Project Management Institute
  • Society of Human Resources Management
  • Virginia Secondary Principals Association

Certification

  • Commonwealth of Virginia Teaching License, 07/01/22-06/30/32, PGP-0653846
  • Special Education K-12, 07/01/22-06/30/32
  • Admin and Supervision PreK-12, 07/01/22-06/30/32
  • Lean Six Sigma-Black Belt, 06/01/22
  • SHRM-CP, 06/01/24
  • PMP, 08/01/23
  • PMI- Risk Management, 07/01/24
  • PMP - Project Management Professional
  • PHR - Professional in Human Resources
  • BCAP - Board Certified Autism Professional
  • CAP - Certified Administrative Professional
  • NAC - National Administrator Credential

Volunteer Experience

  • FFC Team Manager, 06/01/23, Present, Conflict resolutions among families and teams., Data entry for over 20 players and over 50 games., Event Planning for each tournament to include dinner for families, reception rooms, and give-a-ways for players.
  • Hospice Volunteer, Mary Washington Hospital, 04/01/24, Present, Experience providing non-medical care such as helping with daily activities, offering comfort, and ensuring a clean and safe environment., Provided comfort and support to families coping with grief and loss., Demonstrated ability to offer emotional support and companionship to patients and families.

Timeline

Special Education

Prince William County Schools
07.2018 - 06.2023

Assistant Principal

Culpeper County Public Schools
12.2012 - 06.2017

Teacher

Stafford County Public Schools
08.2012 - 06.2017

Teacher

Onslow County Public Schools
08.2004 - 10.2011

Doctorate - Education

Jones International University

M. Ed. - Adult Education Leadership

Jones International University

B.S. - Education

Pennsylvania State University