Summary
Work History
Education
Skills
References
Timeline
Generic

Shannon Manrique

Summary

Meticulous business professional with many years of experience maintaining seamless business operations. Highly organized, problem-solving individual with strong technical proficiency and commitment to accuracy in financial recordkeeping.

Work History

Small Business Owner

Lyla Dawn Jewelry LLC
Boca Raton, FL
2019 - Current
  • Own and operate a successful small business where I design, create, and sell jewelry
  • Manage daily operations of my online retail store
  • Maintain financial records and reports through the use of Xero.
  • Fulfill customer orders from production to shipping
  • Analyze sales data to identify opportunities for growth
  • Provide the highest quality of customer service to ensure return business
  • Collaborate with various jewelry companies and designers
  • Remain knowledgeable about the ongoing trends within the industry

Operations Manager

Euro-Collection dba Iberjoya
Boca Raton, FL
2008 - 2018
  • Managed daily operations within the business office, ensuring efficient workflow and productivity.
  • Established procedures for record keeping, data entry, information management, and quality control.
  • Directed accounts payable and receivable, ensuring timely processing and accurate record-keeping.
  • Processed payroll for employees, including calculating wages, deductions, and issuing payments.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Responded to information requests from superiors, providing specific documentation.
  • Handled confidential information with discretion and integrity.

Fine Jewelry Manager

Macy's Inc.
Boca Raton, FL
2000 - 2008
  • Successfully managed the daily operations of a $4 million fine jewelry department
  • Streamlined store operations and consistently achieved or exceeded sales goals by building relationships and solving problems effectively
  • Implemented inventory management practices including cycle counting, auditing, and shrinkage control
  • Recruited, trained and managed top-selling employees
  • Inspired, motivated, and encouraged staff members by using effective communication skills
  • Implemented staff strategies for enhancing the customer experience
  • Created visually captivating merchandise displays to drive jewelry sales
  • Prepared weekly staff schedules to verify proper floor coverage

Education

Bachelor of Arts -

Florida Atlantic University
Boca Raton, FL
05-1999

Some College (No Degree) -

Florida State University
Tallahassee, FL
01-1993

Skills

  • Office Management
  • Interpersonal Skills
  • Accounts Payable & Receivable
  • Data Entry & Analysis
  • Payroll Processing
  • Quickbooks
  • Xero
  • Accountability

References

References available upon request.

Timeline

Small Business Owner

Lyla Dawn Jewelry LLC
2019 - Current

Operations Manager

Euro-Collection dba Iberjoya
2008 - 2018

Fine Jewelry Manager

Macy's Inc.
2000 - 2008

Bachelor of Arts -

Florida Atlantic University

Some College (No Degree) -

Florida State University

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Shannon Manrique