Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shannon March

Kennewick,WA

Summary

My goal is to continue a successful administrative assistant career with City Municipal Services. I take part in supporting staff and the general public while maintaining the highest level of standards as possible

Overview

9
9
years of professional experience
1
1
Certification

Work History

Administrative Support

City Of Kennewick
Kennewick, WA
09.2021 - Current

* Administrative support to event coordinators and managers

* Coordinate and monitor staff schedules in Outlook

* DocuSign agents for department routing of event contracts

* Assist the public and event clients by providing information related to registering for events, vendors, programs, and activities

* Perform P-card purchases of supplies for office and events, along with staff uniforms

*Personally record notes of secretary at weekly special event department meetings

* Take part in collaborations on budget planning for event preparations

* Actively practice confidentiality and discretion while handling special event guidelines, as well as client concerns and complaints

* Handle making work orders, monitoring, and distributing accordingly

Lead Assistan/ Diabetes and Nutrition Department

Trios Health Hospital
Kennewick, WA
05.2015 - 09.2021

* Customer service support for high volume patient load

* Scheduled appointments for up to 7 staff members

* Responsible for patient chart prep, keeping up with the data-based management, and maintained HIPPA standards while doing so

* Handled the purchase order requisitions of all office and medical supplies

* Coordinated the inter-departmental patient referral process

Education Assistant-Ideal Protein Program

Trios Health Hospital
Kennewick, WA
05.2013 - 10.2014

Education

High School Diploma -

General Studies
Kennewick

Skills

* Proficient in Microsoft, Microsoft Office, QuickBooks, Paragon, Athena Health Systems, DiaWeb, and Outlook

* Excellent attention to detail

* Multi-task with ease

* Pride in my work ethics

* Fast learner

* Communicate and work well with others

* Ability to de-fuse escalated situations with a professional approach

Certification

* Heart Saver/First Aid, CPR Training


* Crowd Management Training


Timeline

Administrative Support

City Of Kennewick
09.2021 - Current

Lead Assistan/ Diabetes and Nutrition Department

Trios Health Hospital
05.2015 - 09.2021

Education Assistant-Ideal Protein Program

Trios Health Hospital
05.2013 - 10.2014

High School Diploma -

General Studies
Shannon March