Summary
Overview
Work History
Skills
Accomplishments
Certification
Application Experience
Training
Timeline
Intern
Shannon Martin

Shannon Martin

Kenosha,WI

Summary

Dedicated and focused SME / Data Management Specialist who excels at prioritizing multiple tasks simultaneously to achieve project goals. I am resourceful and proactive in planning, implementation, business process improvement, data analysis, and asset management who thrives in challenging environments.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Bartender/Server

Kenosha Brewing Company
07.2023 - Current
  • Interacts with customers to develop loyalty and provide excellent customer service while bartending, taking food orders - focusing on detail
  • Works with management in developing new drinks, and promotions for the bar
  • Assist with various events including set-up and tear down
  • Organize bar area to streamline drink preparations
  • Open and Closing duties.

Third Pary Contractor

Hyer
06.2020 - Current
  • Apply for same-day jobs
  • I have worked at several Meijer grocery locations in WI & IL
  • As a preferred contractor, stock shelves, using plan-o-grams for department resets, assemble seasonal displays, and backfill inventory
  • I have also worked and the Meijer Distribution center performing warehouse sanitation, quality assurance on outgoing orders, and scheduling doors for incoming deliveries.

Owner

Home by Shannon
03.2020 - Current
  • Residential/Commercial cleaning, marketing, estimates, customer service, and auditing.

Specialist SharePoint Administrator

Hollister Incorporated
06.2018 - 03.2020
  • Core team member for SharePoint Migrations 2013-2016 OP/2016-O365 Hybrid, wire-frame development, site collections/staging roll-out and go live
  • Content transfer using various applications and methods
  • Review and cleanup of AD/Azure groups and users
  • Server Maintenance – Cross training for patch schedule/Health Analyzer
  • Create training material for new and seasoned end users, review and apply best practices for SharePoint sites, create new site collections, managed metadata, content types
  • Records Retention – prepare and manage requests for modifications in retention terms and schedules
  • Assist department leads with a training module to roll out amongst employees to ensure that company policy and procedures are followed
  • Daily responsibilities consisted of addressing new and existing tickets related to SharePoint for performance issues, new modification requests, and enhancements
  • Create, modify and maintenance InfoPath/Nintex forms, and complex workflows.

SharePoint Systems Administrator

Kent Shared Services /Contract
05.2016 - 01.2018
  • Member of Change Action Board, as a core IT member I participated in reviews for fixes, bugs, implementations, and new projects
  • Core member of SharePoint team to review and create training for new and seasoned end users, coordinate the annual SharePoint Conference for department SharePoint Admins to display new solutions and features with-in their sites
  • Records Retention member consisting of Legal acquisitions and litigation, and Internal Auditor to prepare and manage requests for modifications in eDiscovery configuration retention terms and schedules
  • Assist department leads with a training module to roll out to employees to ensure that company policy and procedures are followed
  • Daily responsibilities consisted of addressing new and existing tickets related to SharePoint for performance issues, new modification requests, and enhancements
  • Weekly review of correlation errors, and disk space for back-ups
  • Create, modify, and maintenance InfoPath/Nintex forms, and complex workflows
  • Update navigation with PowerShell script, update permissions and apply site templates with ShareGate
  • Assisted with consolidation of multiple domains on the exchange server
  • AX Dynamics training

SharePoint Administrator Support Specialist

John Deere/Contract
01.2014 - 04.2016
  • Create collaborative SharePoint sites by content (e)discovery reviews to determine the best functional layout for the team’s content
  • Applying and configuring navigation, site features, lists, libraries, template creation, sub-sites and or conjoined site collections, calendars, record retention schedules, InfoPath/Nintex forms, workflows, web parts (OOB), custom apps/code, searching, and permissions
  • Direct contact for occurring issues and provides technical assistance as a Tier 1 Help Desk
  • Established and coordinated 24/7 work schedules for staff and contract services resulting in improved coverage and performance results
  • Performed data entry into several databases and assisted with collecting employee information for clearance procedures
  • Communicate with legal to ensure proper documentation of record retention hold schedules
  • I continually contributed in a team effort by accomplishing related results as needed.

Communications Coordinator

John Deere/Contract
11.2011 - 11.2013
  • Maintained workflow by creating/revising systems and procedures by analyzing operating practices, recordkeeping systems, forms control, office layout, and budgetary and personnel requirements; implementing changes
  • Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies
  • I managed the monthly Building Occupancy Report for several facilities, and assisted with in-house construction of interior facility alterations, signage, software, project management studies
  • Established and coordinated 24/7 work schedules for staff and contract services resulting in improved coverage and performance results
  • Performed data entry into several databases, assisted with collecting employee information for clearance procedures
  • Process communication orders, support executive VoIP/Centrex project on a continual basis
  • Data reporting; compile statistical data, such as Mid-American usage/rebates, ION reporting, water usage and LEED statistics with multiple workbooks and web-based programs
  • I continually contributed in a team effort by accomplishing related results as needed.

Administrative Maintenance Assistant

Tennant Truck Lines/Contract
03.2011 - 10.2011
  • Systematically increased office organization by developing efficient filing/documentation system and customer database protocols
  • I directly supported the Maintenance Director in managing operation workflow
  • Created databases and, spreadsheets to improve inventory management and, reporting accuracy
  • I excel within deadline-intensive environment, ensuring accurate and, on-time completion of all projects
  • Also assists in all areas of administrative work including data entry, receptionist duties, research, and development
  • I processed all IRP/Registrations/Permits for Heavy Duty equipment
  • Minimized damage and repair costs through careful management and preventative maintenance
  • Communicated with dispatchers, warehouses and drivers regarding outgoing orders
  • Established and maintained excellent customer relationships.

Student Aide Clerk

Army Core of Engineers
08.2010 - 02.2011
  • Edit content and verbiage for Executive Correspondence Letters and distribute using MS word mail merge feature to create form letters and mailing labels
  • Direct phone calls to the appropriate person within the district of the permittee
  • Obtained building and specialty permits from local jurisdictional agencies
  • Digitally archived weekly progress and technical “Knowledge Base” photographs of all assigned projects
  • Prepared and followed through on all required punch list items.

US Open Equipment Maintenance Coordinator

FTI/Bill Thompson Transport
03.2006 - 08.2010
  • Improved communication efficiency as primary liaison between departments, clients, and vendors
  • Consistently, praised by management for the quality and timeliness attention to detail, exemplary customer service delivery and team player attitude
  • I managed personal document management, calendar organization, and preparation for meetings
  • Maintained and prioritized daily tasks and projects including; vehicle breakdowns, maintenance files, call logs, appointments, travel, expense reports, general errands, and inventory
  • Finally, I managed hundreds of receivable accounts working directly with Financial Management Office.

Skills

  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Highly reliable
  • Patience and Tolerance
  • Team player attitude
  • Clear and effective communication
  • Outgoing Personality
  • Cleanliness and hygiene
  • Engaging personality
  • Responsible Alcohol Service
  • Customer service expertise
  • Organizational ability
  • Payment Processing
  • Handling Difficult Customers
  • Complex Problem-Solving
  • Cash Register Operation
  • Menu Memorization
  • Memory retention
  • Team training and development
  • Food Service
  • Alcohol awareness
  • Suggestive Selling
  • Beverage Preparation
  • Drink Preparation Techniques
  • Classic cocktails
  • Wine and liquor knowledge

Accomplishments

Successful SharePoint Migrations

Certification

  • 10967 Fundamentals of a Window Server, 7/2016, Reston, WV – Mind Sharp
  • MS SharePoint Configuration (70-667), 5/2016, Muscatine, IA
  • Fear of Speaking, Dale Carnegie, 2/2017, Las Vegas, NV
  • Inspire, Nintex Convention, 2/2017, New Orleans, LA
  • MS SharePoint Administering with Powershell 2013, 9/2018, Online Course
  • MS SharePoint Administration 2016, 11/2018, Online Course
  • MS SharePoint Administrator O365/teams, 11/2019, Online Course
  • Six Sigma Yellow Belt, 6/2019, Hollister

Application Experience

  • Exposure to Engineering
  • Project Coordinator
  • PI/Six Sigma Yellow Belt
  • Database Design/Big Data
  • Administrative to Executives
  • Lean/Agile Principles
  • TMT/TMW/AS400
  • Help Desk Tier 1 & 2
  • Stream, Flow, Kaltura
  • Advanced MS Office Pro 03, 07, Vista, 10, 13/O365
  • AutoCAD, BIM, Revit
  • SAP, SOPs, EVM, WMS
  • Liquid Planner, Mind Map, LMS/Cherwell
  • Workday, ServiceNow/Toast
  • 2010/2013/2016 SharePoint/M365
  • SP Designer, InfoPath/ShareGate
  • Nintex, Metalogix, HTML/CSS

Training

  • SPCon Conference, 8/2019, Boston, MA
  • Inspire, Nintex Convention, 2/2017, New Orleans, LA

Timeline

Bartender/Server

Kenosha Brewing Company
07.2023 - Current

Third Pary Contractor

Hyer
06.2020 - Current

Owner

Home by Shannon
03.2020 - Current

Specialist SharePoint Administrator

Hollister Incorporated
06.2018 - 03.2020

SharePoint Systems Administrator

Kent Shared Services /Contract
05.2016 - 01.2018

SharePoint Administrator Support Specialist

John Deere/Contract
01.2014 - 04.2016

Communications Coordinator

John Deere/Contract
11.2011 - 11.2013

Administrative Maintenance Assistant

Tennant Truck Lines/Contract
03.2011 - 10.2011

Student Aide Clerk

Army Core of Engineers
08.2010 - 02.2011

US Open Equipment Maintenance Coordinator

FTI/Bill Thompson Transport
03.2006 - 08.2010

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Shannon Martin