Shannon Martin
Tampa,FL
Summary
Highly motivated recruitment professional with over 2 years of experience in managing recruitment processes and leading recruitment teams. Proven track record of developing and implementing strategic initiatives, managing client expectations & projects, and ensuring top-tier candidate experiences. Seeking a new position in recruitment or sales.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Recruitment Team Lead
Velocity Resource Group
08.2022 - Current
- Lead a team of 3-6 Talent Acquisition Specialists.
- Meet 1:1 with direct reports on a monthly basis to discuss strategies and trends across jobs run.
- Perform quality checks on jobs run by direct reports to ensure client expectations are met and projects are running efficiently.
- Attend monthly leadership meetings with other team leads and the Recruitment Director to discuss action items and continuous improvement initiatives.
- Implement continuous improvement initiatives for internal CRM system and overall recruitment process.
- Act as Lead Recruiter for jobs assigned, ranging from entry-level to C-suite positions.
- Manage daily high-volume call load of inbound/outbound calls for myself and 3-6 team members.
- Train new hires on recruitment process.
Talent Acquisition Specialist
Velocity Resource Group
09.2021 - 08.2022
- Effectively managed a high volume of outbound and inbound calls.
- Handled all front-end interactions with candidates by qualifying their experience with specific job requirements through a pre-screen questionnaire.
- Provided regular updates on candidate performance and job feedback to Client Managers, supporting data-driven decision-making and continuous improvement efforts.
- Utilized CRM to document candidate communication, and to input & organize data.
- Collected data for clients based on candidate feedback regarding market/industry trends to help advise on future hiring needs and processes.
- Experience recruiting for positions ranging from entry-level to C-Suite positions; assigned up to 10+ projects congruently.
- Familiar with recruiting for all industries including IT, Healthcare, Manufacturing, Sales, Financial Services, Pharmaceutical, BioTech, Hospitality, Aerospace, Law, etc.
Consultant
J.P. Morgan Chase &
07.2020 - 09.2021
- Part of 15 person team designated to migrate business-to-business clients from legacy reporting platform to newly implemented target platform J.P. Morgan Access.
- Made outbound calls to clients discussing the upcoming changes and validate profile information prior to migration.
- Onboarded clients to J.P. Morgan Access.
- Provided post-migration support, including simulating user profiles, assisting with inquiries, and providing hands-on training to clients.
- Delivered outstanding service to clients to maintain and extend relationships for future business opportunities.
- Utilized Tableau and CRM to record client interactions and organize data.
Education
Bachelor of Science - Family And Child Sciences
Florida State University
2020
Certification
Lean Six Sigma Green Belt
Timeline
Recruitment Team Lead
Velocity Resource Group
08.2022 - Current
Talent Acquisition Specialist
Velocity Resource Group
09.2021 - 08.2022
Consultant
J.P. Morgan Chase &
07.2020 - 09.2021
Bachelor of Science - Family And Child Sciences
Florida State University
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