Resourceful and innovative Instructional Designer with 12 years of experience developing effective learning solutions that educate and inform the company’s workforce and promote user engagement. Motivated professional with expertise in the development of eLearning, video production and editing, interaction and gamification, animated videos, and written user guides. Well-versed in project management and all aspects of the development process, from beginning to end. Excellent attention to detail, content writing, editing, communication, and research skills.
Overview
12
12
years of professional experience
7
7
years of post-secondary education
Work History
Instructional Designer & eLearning Developer
CURO/Community Choice Financial Family Of Brands
Remote
10.2014 - 11.2023
Utilized a variety of instructional design methodologies to create effective learning experiences, including: eLearning, interaction, gamification, animation, video production, and written training
Developed and designed effective learning solutions for multiple lines of business, (e.g., Store Operations, Call Center, and Corporate), as well as various industries (e.g., finance, retail, IT, HR, legal, and compliance)
Teamed with subject matter experts in evaluation and revision of training tools in order to continually improve learning platforms
Utilized typography techniques and visual design to create compelling courses
Organized and detail-oriented with a strong work ethic.
Passionate about learning and continued self-development
Used critical thinking to break down problems, evaluate solutions and make decisions.
Skilled at working independently and collaboratively in a team environment
Proficiency in: Articulate 360 (Storyline, Rise, Review), Vyond Animation Software, TechSmith (Camtasia, SnagIt), Adobe Creative Suite (Acrobat Pro, Illustrator, InDesign, Photoshop), Microsoft Office Suite (Word, OneNote, Powerpoint, Excel), SharePoint and ADP LMS systems, and project management software (Monday.com, Smartsheet, Jira)
Instructional Systems Specialist II
FlightSafety International Inc.
Wichita, KS
01.2012 - 10.2014
Created and maintained educational materials (print and digital formats) utilized in an instructor-led setting
Proofread technical manuals and illustrations, digital presentations, and corporate posters, overseeing four developers in this respect
Utilized Adobe Illustrator and Photoshop to create technical illustrations and edit photos
Worked closely with subject matter experts (SMEs) in the evaluation and revision of training tools to continually improve learning platforms
Estimated project budgets and determined deadlines
Wrote and designed FSI's bimonthly newsletter
Utilized strong spelling and grammatical skills, as well as attention to detail
Adhered to corporate standards, project budgets, and timelines
Technical proficiency: Adobe Creative Suite (Acrobat Pro, Illustrator, InDesign, Photoshop), Microsoft (Excel, Word), FSI Author (proprietary software), PC & Mac platforms
Benefits and Leave of Absence Manager (Remote) at Community Choice Financial Family of BrandsBenefits and Leave of Absence Manager (Remote) at Community Choice Financial Family of Brands
District Director of Operations at Community Choice Financial Inc. (Check into Cash)District Director of Operations at Community Choice Financial Inc. (Check into Cash)