Ariel Sledge
Catonsville,MD
Summary
Proven to enhance customer experiences at Baltimore Orthodontic Group, I excel in organization and teamwork, seamlessly coordinating care and managing administrative duties. My adaptability and computer proficiency have driven efficiency across roles, showcasing a commitment to excellence and a knack for fostering positive relationships.
Overview
4
4
years of professional experience
Work History
Sterile Technician
Baltimore Orthodontic Group
2023.10 - Current
- Ensured instrument sterility by diligently following established sterilization protocols and procedures.
- Contributed to patient safety by diligently inspecting sterile instruments for damage or contamination before use.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
- Verified and maintained proper documents and records for sterilization.
Dental Office Receptionist
Baltimore Orthodontic Group
2021.07 - 2023.10
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Demonstrated strong multitasking abilities while simultaneously managing phone lines, reception area cleanliness, and general administrative duties.
- Facilitated effective communication between patients, dental staff, and insurance providers to ensure seamless coordination of care.
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Server
Chevy's Restaurant
2022.06 - 2023.08
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Team Member
Chick-fil-A
2020.11 - 2021.07
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
Associate of Arts - Business Administration
Community College of Baltimore County
Catonsville, MD07.2025
High School Diploma -
Catonsville High School
Catonsville06.2021
Skills
- Punctual and Reliable
- Organization and Time Management
- Adaptable and Flexible
- Collaboration and Teamwork
- Relationship Building
- Computer Proficiency
- Problem-solving abilities
- Quality control monitoring
Timeline
Sterile Technician
Baltimore Orthodontic Group
2023.10 - Current
Server
Chevy's Restaurant
2022.06 - 2023.08
Dental Office Receptionist
Baltimore Orthodontic Group
2021.07 - 2023.10
Team Member
Chick-fil-A
2020.11 - 2021.07
Associate of Arts - Business Administration
Community College of Baltimore County
High School Diploma -
Catonsville High School
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