Shannon Matyi

• Collaborated with department heads to develop workforce planning strategies aligned with business objectives

• Conducted investigations into employee complaints or policy violations ensuring fair resolution while minimizing legal risks

• Facilitated organizational change initiatives by providing guidance on restructuring efforts or implementing new systems/processes

• Coordinated employee recognition programs to foster a positive work environment and boost morale

• Conducted job analysis to ensure accurate job descriptions and appropriate salary levels for all positions within the organization

• Managed full-cycle recruitment process including sourcing, screening, interviewing, and onboarding of new employees

• Maintained accurate employee records in compliance with state and federal regulations

• Administered benefits programs, including health insurance, retirement plans, and paid time off

• Maintained accurate employee records in compliance with legal requirements

• Served as a point of contact for employees regarding HR-related inquiries, providing timely and accurate information.

• Prioritized excellent Customer Service experience from internal side.

• Collaborated with hiring managers to define position requirements and create accurate job descriptions

• Managed the end-to-end recruitment process, including resume review, phone screenings, interviews, and offer negotiations

• Built strong relationships with candidates throughout the hiring process to enhance candidate experience

• Coordinated and participated in career fairs, campus recruiting events, and industry networking events

• Conducted thorough screening and assessment of applicants to ensure alignment with job requirements

• Efficiently operated a multi-line switchboard, answering and directing incoming calls to the appropriate departments

• Greeted visitors and provided them with necessary information or directed them to the correct personnel

• Prioritized tasks efficiently based on urgency levels while maintaining professionalism under pressure

• Leveraged strong organizational skills to manage multiple tasks simultaneously without compromising quality of work

• Assisted with administrative tasks such as data entry, filing, and document preparation as needed

• Plan, organize, & execute special events for the organization & with the community.

• Oversee full set-up & teardown of portable facility on a weekly basis.

• Help create & design displays/backdrops for events.

• Map out and design layouts for events.

• Project Management

• Director of the Guest Experience Department: from parking lot & auditorium to the lobby.

• Mange, train & schedule volunteers.

• Oversee entire children ministry, from infants to 5th grade students.

• Plan, Design, Edit and Write age appropriate curriculum for each class.

• Set Up and Tear Down multiple classrooms weekly.

• Manage & Schedule over 100 volunteers

• Clearly communicate and teach multiple age groups.

• Recruit and Train volunteers joining the ministry team.

• Plan and Execute Events/Outreaches within the community.

• Work alongside different Departments in order to execute large scale/church wide events.

• Stay-at-Home mom to 4 children.

• Provided nurturing and supportive environment for children

• Assisted with daily living activities such as meal preparation, hygiene routines, and homework supervision

• Implemented behavior management strategies to promote discipline and responsibility among children

• Provided emotional support during times of distress and addressed conflicts or behavioral issues among children using effective communication techniques

• Managed household chores including cleaning, laundry, shopping for groceries, and maintaining a budget