Shannon McCartney
Elyria,Ohio
Summary
Experienced healthcare professional with over a thirty years of expertise in optimizing clinical workflows and supporting advanced healthcare technologies. Proven ability to lead cross-functional teams, enhance clinical efficiencies, and improve patient care through technology-driven solutions. Seeking to leverage my skills in AI integration, healthcare systems management, and workflow optimization to contribute to the advancement of AI-driven solutions in healthcare.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Maternal Fetal Medicine Sonographer
Cleveland Clinic Foundation
04.2021 - Current
- Provides the highest quality, expert and comprehensive care to women and birthing people with high-risk conditions.
- Applied expertise in healthcare technologies and workflows to support clinical staff, integrating advanced diagnostic techniques and ensuring efficient care delivery.
- Strong interest in emerging healthcare technologies, including AI-driven diagnostic tools.
- Developed a keen interest in AI-driven diagnostic tools to further enhance patient care.
- Conducts obstetric scans on patients across stages of pregnancy.
- Operated ultrasound equipment to diagnose and treat medical conditions.
- Took patient medical history and answered preliminary questions regarding procedure.
- Used skills to help clinicians and surgeons complete routine and invasive procedures.
- Proved successful working within tight deadlines and a fast-paced environment.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
Adjunct Faculty - Diagnostic Medical Sonography Program
Lorain County Community College
01.2018 - Current
- Developed and delivered curriculum on diagnostic medical sonography, ensuring students' comprehensive understanding of key topics
- Provided continuous feedback and support to students through assessments and individualized coaching
- Integrated e-learning tools to improve engagement and understanding, enhancing the student learning experience.
Diagnostic Medical Sonographer
Nantucket Cottage Hospital
09.2020 - 04.2021
- Conducted diagnostic ultrasound procedures, ensuring high standards of imaging and patient care.
- Collaborated with radiologists and healthcare professionals to provide optimal patient outcomes.
- Collaborated with healthcare professionals to integrate emerging healthcare technologies, focusing on improving diagnostic accuracy.
Clinical Application Specialist
Philips
10.2019 - 08.2020
- Served as a clinical liaison to general imaging ultrasound customers, while working closely with the account managers, as well as other local team members, during multiple phases of the sales and implementation processes
- Assessed customer's configuration requirements and education needs; plan and deliver equipment and application training; apply product and clinical knowledge to troubleshoot and solve problems
- Assisted in the implementation of AI-powered imaging systems, offering support in troubleshooting and optimization.
- Scheduled performed demonstrations as required to support assigned geography and implement system installation customer training while completing required checklists
- Positioned myself as a consultant to both internal and external customers, communicating regularly with local, zone, and management teams
- Generated leads, covered trade shows as assigned, and effectively supported install base while maintaining excellent customer satisfaction.
Ultrasound Supervisor
Medical Center
01.2008 - 10.2019
- Led the training of clinical staff in advanced imaging technologies and workflow systems, including PACS and voice recognition tools.
- Collaborated with radiologists to improve operational efficiency, utilizing data-driven solutions for enhanced decision-making.
- Led the training and retraining of clinical staff in radiology fundamentals, clinical applications (e.g., Worklists, PACS, and voice recognition systems), and workflow processes
- Orchestrated and optimized radiologist and staff workflows, providing tailored recommendations and direct support to maximize radiologist productivity and satisfaction
- Evaluated clinical competencies through the administration of written and practical exams, ensuring staff proficiency in key areas
- Collaborated with cross-functional teams to identify challenges and co-develop solutions, enhancing workflow efficiency and radiologist experience
- Served as the primary liaison between radiologists and support staff, cultivating trust and improving staff-radiologist interactions
- Maintained up-to-date knowledge of clinical systems through self-education and training.
Diagnostic Medical Sonographer
EMH Regional Medical System
06.1996 - 12.2007
- Conducted diagnostic ultrasound procedures, ensuring the highest standards of imaging and patient care
- Collaborated with radiologists and healthcare professionals to provide optimal patient outcomes.
Education
Bachelor of Science - Healthcare Administration
Ottawa University
Ottawa, KS06.2015
Skills
Skills and Proficiencies
- Clinical Applications: Proficient in Worklists, PACS, and voice recognition systems
- Team Leadership: Extensive experience leading cross-functional teams in healthcare settings
- Training & Development: Expertise in designing and delivering training programs for healthcare technology systems
- Data-Driven Healthcare: Experienced in using healthcare data and AI-driven tools to improve patient care
- Technology Proficiency: Strong working knowledge of Microsoft Office (PowerPoint, Excel, Teams)
Certification
Certifications
- ARDMS
Abdomen
OB/GYN
Vascular
Breast
Timeline
Maternal Fetal Medicine Sonographer
Cleveland Clinic Foundation
04.2021 - Current
Diagnostic Medical Sonographer
Nantucket Cottage Hospital
09.2020 - 04.2021
Clinical Application Specialist
Philips
10.2019 - 08.2020
Adjunct Faculty - Diagnostic Medical Sonography Program
Lorain County Community College
01.2018 - Current
Ultrasound Supervisor
Medical Center
01.2008 - 10.2019
Diagnostic Medical Sonographer
EMH Regional Medical System
06.1996 - 12.2007
Bachelor of Science - Healthcare Administration
Ottawa University
Certifications
- ARDMS
Abdomen
OB/GYN
Vascular
Breast
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