Customer Service
Representative
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Developed and implemented work procedures to aid in productivity achievement
- Inventory tracking and fulfillment
- Prepared and established shift schedules in accordance with budget and need
- Accurate record keeping over range of functions
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.