SHANNON MCKAY
westfield,United States
Summary
Outpatient Psychotherapist with a proven track record at Community Services Institute, enhancing patient mental health through evidence-based practices like cognitive behavioral therapy. Expert in psychosocial assessment and interdisciplinary collaboration, I excel in treatment planning and adolescent counseling, achieving significant client progress. Skilled in confidentiality practices, my approach combines strong analytical abilities with empathetic patient care.
Overview
14
14
years of professional experience
Work History
Outpatient Psychotherapist
Community Services Institute
Springfield, MA
01.2024 - Current
- Developed treatment plans based on clinical assessment and diagnosis.
- Conducted psychosocial assessments, identified risk factors and formulated diagnoses in accordance with DSM-IV criteria.
- Educated clients about their condition and encouraged them to take an active role in their treatment plan.
- Maintained accurate records of client progress through the use of electronic medical records systems.
- Assisted clients in developing strategies for managing symptoms associated with mental illness.
- Provided crisis intervention services when needed.
- Attended team meetings and collaborated with multidisciplinary teams to provide holistic care.
- Provided psychoeducation services to increase understanding of mental health conditions among patients and families.
- Utilized evidence-based practices such as cognitive behavioral therapy or dialectical behavior therapy.
- Developed individual courses of treatment for each patient by evaluating goals, mental health and practical conditions.
MSW Intern
Highland Valley Elder Services
05.2023 - 12.2023
- Assisted with case management tasks, such as individual and family intakes, assessments, and referrals to outside agencies.
- Used evidence-based practices to assist clients in developing goals and reaching their desired outcomes.
- Provided psychoeducation to individuals and families regarding mental health issues.
- Assisted in coordinating referrals to appropriate community resources, such as housing and food banks.
Project Manager
Entre Technologies
West Springfield, MA
01.2017 - 06.2022
- Enhanced development and drove continuous improvement of project delivery process by providing strong program leadership
- Set project schedules and oversaw milestones for duration of project
- Proven success in delivering projects on time, within budget and meeting customer expectations
- Skilled in managing multiple projects and teams in a fast-paced environment
- Strong communication, organizational, and problem-solving skills
Paraprofessional
Agawam Public Schools
09.2010 - 06.2013
- Supported students with personalized accommodations, extra assistance and educational assessments
- Collaborated with teacher to develop personalized and successful learning strategies
- Worked in tandem with teacher to develop customized classroom environment conducive to students' needs
- Managed class of special education students in absence of lead teacher
- Provided special attention to individuals needing extra academic or behavioral guidance during classes
- Instructed students with varying abilities and needs in alignment with IEP objectives while delivering personalized and small group lessons
- Engaged and supported students with differing learning styles and cultural backgrounds
- Offered students personalized educational, behavioral and emotional support
Education
Master's Degree - Social Work
Fordham University
Bronx, NY08-2024
Bachelor's Degree - Psychology
Westfield State University
Westfield, MA12.2021
Skills
- Trauma-Focused Cognitive Behavioral Therapy, Certified
- Adolescent Counseling
- Interdisciplinary Collaboration
- Treatment Planning
- Cognitive behavioral therapy
- Psychosocial assessment
- Confidentiality Practices
- CANS Certification
Accomplishments
- Magna Cum Laude, Westfield State University
- Phi Kappa Phi Invitation, Fordham University
Timeline
Outpatient Psychotherapist
Community Services Institute
01.2024 - Current
MSW Intern
Highland Valley Elder Services
05.2023 - 12.2023
Project Manager
Entre Technologies
01.2017 - 06.2022
Paraprofessional
Agawam Public Schools
09.2010 - 06.2013
Master's Degree - Social Work
Fordham University
Bachelor's Degree - Psychology
Westfield State University
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