SHANNON MCNEIL
Arlington,WA
Summary
I have been in the collision industry over 18 years and a collision estimator for 16 years. My main focus is customers and the customer service that they are provided. Second is production and keeping things moving. I have worked with all of the insurance companies over the years and have a great understanding of their procedures. Able to adapt quickly to new things. Always at work and always on time.
Overview
18
18
years of professional experience
Work History
Manager/Estimator
B&H Body Repair
Snohomish, WA
09.2019 - Current
- Write complete estimates and supplements for multiple insurance companies
- Communicate with insurance companies and customers throughout repairs
- Order parts, pay vendors, order supplement parts
- Monitor sales, parts usage and materials
Production Manager/Estimator
WBL Automotive
Arlington, WA
07.2017 - 09.2019
- Oversee production and employees – hold daily production meetings
- Write complete estimates and supplements for multiple insurance companies
- Communicate with insurance companies and customers throughout repairs
- Order parts and input parts invoices
- Executed hiring processes and managed employee terminations when required.
Estimator/Office Manager
Gilman Autobody
Issaquah, WA
08.2008 - 07.2017
- Write complete estimates and supplements (CCC & Audatex)
- Order all parts for repairs, work with multiple sublet vendors
- Input parts invoices, AP & AR
- Assist business owner with all duties necessary to keep office running smoothly
- Marketing
Education
GED -
Shasta High School
Redding, CASkills
- Collision Estimating; CCC One (including payroll), Audatex, Alldata for repair procedures
- Estimating Software
- Vendor management
- QuickBooks, AP & AR
- Microsoft Office
- Type at 70 wpm
- Rapid software adaptation
Timeline
Manager/Estimator
B&H Body Repair
09.2019 - Current
Production Manager/Estimator
WBL Automotive
07.2017 - 09.2019
Estimator/Office Manager
Gilman Autobody
08.2008 - 07.2017
GED -
Shasta High School