Shannon McWatters
Fullerton,CA
Summary
Dependable worker with knowledge of customer service, data entry, and records management. Highly organized and self-motivated, with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Women's Ministry Administrative Assistant
Fullerton Free Church
Fullerton, USA
03.2020 - 02.2021
- Maintained files and filing, keeping sensitive information confidential
- Answered phone calls and emails, directed inquiries to appropriate personnel, responded to customer requests in a timely manner
- Made copies and collated material for the department as needed
- Took payments and made check requests
Preschool Secretary
Lakewood Christian Schools
Long Beach, USA
08.2010 - 05.2017
- Answered incoming calls promptly and professionally, routing messages as needed
- Greeted visitors warmly upon arrival at the office; provided friendly customer service
- Performed data entry and generated reports
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
- Created and updated physical records and digital files to maintain current, accurate and state compliant documentation
- Sorted, opened and routed incoming correspondence and deliveries to help the preschool director and teachers respond quickly to parents and administrators
- Managed monthly billing statements and took monthly tuition payments
- Handled money responsibly and made bank deposits
- Maintained organized calendar of important meetings and events
Front Office Receptionist
Hume Lake Christian Camps
Hume, USA
06.2000 - 08.2000
- Managed the front desk operations including answering phones, scheduling appointments, and directing inquiries
- Received, sorted and distributed incoming mail to appropriate departments
- Ensured proper maintenance of reception area by keeping it clean and orderly at all times
- Monitored front desk traffic to support customer satisfaction
Third Grade Teacher
Washington Elementary School
Glendale, USA
10.1997 - 06.1998
- Established and communicated to students clear objectives for lessons and projects
- Organized classroom supplies and decorated walls to create fun, nurturing settings and meet learning needs
- Implemented classroom management improvements to enhance class morale and engagement
- Built positive relationships with parents to involve families in educational process
Education
Bachelor of Science (B.S.) - Elementary Education
Grand Canyon University
Phoenix, AZ05.1997
Skills
- Problem-Solving
- Time Management
- Shelving and organization
- Adaptability and Flexibility
- Reliability
- Effective Communication
- Self Motivation
- Customer Service
- Book alphabetization
- Reading and teaching
- Bulletin board creation
- Information retrieval
Certification
Currently working to get my Library Technician Certificate at LBCC
References
- Ana Fierro, Fullerton Public Library, Library Page Friend, (714) 732-0823, anaaliciafierro@gmail.com
- Lori Mylar, Lakewood Christian Preschool, Preschool Director (retired), Boss/Supervisor, (562) 739-0068, lorimylar@gmail.com
- Katie Smylie, Fullerton Free Church, Pastor Of Growth Ministry, Supervisor, (714) 529-5544, katie.smylie@fullertonfree.com
Timeline
Women's Ministry Administrative Assistant
Fullerton Free Church
03.2020 - 02.2021
Preschool Secretary
Lakewood Christian Schools
08.2010 - 05.2017
Front Office Receptionist
Hume Lake Christian Camps
06.2000 - 08.2000
Third Grade Teacher
Washington Elementary School
10.1997 - 06.1998
Currently working to get my Library Technician Certificate at LBCC
Bachelor of Science (B.S.) - Elementary Education
Grand Canyon University
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