Patrick Isbell
Redding,CA
Summary
Hardworking Assistant Office Manager with demonstrated clerical and office leadership skills. Experienced in organizing schedules, routing correspondence and stocking supplies for expected needs. Team-oriented and diplomatic in working with people from diverse backgrounds.
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Office Manager and Medical Assistant
North American Mental Health Services
07.2018 - Current
- Managed daily operations, ensuring timely completion of tasks and maintaining a well-organized work environment.
- Created and updated records and files to maintain document compliance.
- Transferred and directed phone calls, guests, and mail to correct staff members.
- Supported the Office Manager with various tasks such as preparing reports or presentations for executive-level meetings.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Served as liaison between management and staff, effectively resolving conflicts and fostering positive relationships.
- Handled sensitive information with discretion by adhering to confidentiality protocols at all times.
- Assisted in recruitment efforts, interviewing candidates and onboarding new hires for a seamless transition into the company.
- Directed patients to exam rooms, fielded questions, and prepared for Therapy visits.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Collected and documented patient medical information such as blood pressure and weight.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
Education
High School Diploma -
Brea O'Linda High School
Brea, CADiploma - Medical Assisting
Career Academic & Technical Academy
Redding, CA06.2023
Skills
- Customer Service
- Office Administration
- Staff Training
- Employee Supervision
- Scheduling and calendar management
- Workflow Optimization
- Scheduling appointments
- Data inputting
- Task Delegation
- HIPAA Compliance
- Medical terminology knowledge
- Vital Sign Monitoring
- Clinical Documentation
- Phlebotomy
- EMR / EHR
- Reliable team player
- Procedure Assistance
- Electronic Medical Records
- CPR
- Medical supply inventory
Certification
- EMT - Emergency Medical Technician
Timeline
Assistant Office Manager and Medical Assistant
North American Mental Health Services
07.2018 - Current
High School Diploma -
Brea O'Linda High School
Diploma - Medical Assisting
Career Academic & Technical Academy
- EMT - Emergency Medical Technician
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