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Shannon M. Fowler
Educator
Indianapolis,IN
Summary
Results-driven professional specializing in employment coaching and instructional design. Proven leader with extensive experience in recruiting, interviewing, and
onboarding contractors and employees. Expertise in enhancing team performance and streamlining training programs. Strong communication skills across all
organizational levels, from executives to new hires.
Overview
32
32
years of professional experience
5
5
years of post-secondary education
Work History
Graduate on Time Instructor/North Central High School
MSD WASHINGTON TOWNSHIP
Indianapolis, IN
08.2024 - Current
- Managed classroom of high-risk senior-level students, focusing on high school equivalency exam preparation.
- Built advocacy networks with students, parents, administrators, counselors, and special education teachers to support student needs.
- Achieved 64% pass rate in first year; increased graduation rate by 1% for the class of
2025. - Current pass rate of 71% in second year; added 2% to graduation rate for the class of 2026.
- Provided tailored support for diverse learning needs, boosting student engagement and comprehension.
- Evaluated student progress and delivered targeted feedback to facilitate academic improvement.
Work-Based Learning Coordinator/North Central High School
MSD WASHINGTON TOWNSHIP
08.2021 - 07.2024
- Recruited students for flagship Modern Apprenticeship Program (MAP) through targeted marketing strategies, enhancing program visibility.
- Collaborated with team of work-based learning coordinators to successfully launch program at NCHS.
- Coordinated career events by managing planning, marketing, and logistics to drive engagement and participation.
- Supervised MAP students on-site and implemented financial literacy homeroom program.
- Provided guidance in resume creation, interview preparation, and job application
processes to enhance student readiness for employment. - Established best practices through research and interviews with other coordinators.
- Consulted with counselors, teachers, and parents regarding MAP recruitment standards and requirements.
- Forged partnerships with NC alumni association and local organizations for mentorships and internships.
Substitute Teacher
Indianapolis Area Schools/Kelly Education Staffing
01.2016 - 07.2021
- Provided quality instruction to maintain learning continuity during teacher absences.
- Ensured all-virtual students received live instruction during teacher absences.
- Set up dedicated Zoom link and online access to improve instruction delivery.
- Substituted across all grade levels, accommodating diverse abilities and backgrounds.
- Acted as a dedicated building substitute at Eastwood Middle School from January to August 2021.
- Supported special education and English learners in language arts, social studies, and math to ensure equitable access to curriculum.
- Participated in professional development workshops to improve teaching skills. on culturally responsive teaching to enhance instructional practices.
- Engaged in professional development on culturally responsive teaching to enhance instructional practices.
Key Assistant/Marketing Team Lead
LIFEBUSHIDO
10.2015 - 01.2019
- Led marketing team, overseeing hiring, onboarding, training, and coaching to align team efforts with strategic objectives.
- Developed and executed comprehensive marketing plans, integrating print media, website enhancements, blogging, social media management, and advertising to increase brand visibility.
- Consulted clients on business needs, customizing services and marketing strategies to achieve their specific objectives.
- Managed client services for real estate virtual assistant firm, improving client satisfaction and retention through personalized support.
Senior Instructional Designer/Instructional Design Manager
CHARLES SCHWAB & CO, INC.
01.2011 - 08.2015
- Collaborated with business partners and stakeholders to design and implement learning programs that enhanced employee skills and performance.
- Oversaw project intake, needs analysis, and instructional strategy development.
- Managed multiple innovative programs that supported key enterprises.
- Measured business impact through data collection and analysis, informing instructional improvements and strategies.
- Led project teams and supervised direct reports, including contract workers, to ensure project success.
- Focused on blended solutions including classroom, e-learning, and project-based learning.
- Presented training outcomes and strategic recommendations to senior management, influencing decision-making and program direction.
- Implemented technology for e-learning and developed standards for new technologies.
Instructional Designer
CHARLES SCHWAB & CO, INC.
05.2000 - 01.2011
- Designed eLearning and blended solutions to address business needs, emphasizing innovation and technology.
- Collaborated with eLearning developers to create custom solutions that enhanced learning experiences for diverse audiences.
- Conducted needs analysis and developed targeted strategies for projects supporting product launches and promotional initiatives.
- Led design, storyboarding, technical development, and editing tasks, streamlining processes and improving content quality.
- Functioned as senior designer on Schwab team collaborating with Allen Interactions for award-winning multimedia learning project.
- Managed traditional classroom programs, updating and enhancing blended curriculum to meet evolving educational needs.
- Developed a trading accuracy program that reduced trade errors by 25% and generated significant cost savings.
Training Facilitator
CHARLES SCHWAB & CO, INC.
01.1998 - 01.2000
- Facilitated engaging lecture-based and interactive learning sessions, promoting
active participation and knowledge retention. - Conducted comprehensive classroom training on record-keeping and administrative management, enhancing participant understanding and
application. - Managed pre-planning communications with learners and managers to ensure clarity and alignment for effective training events.
- Oversaw communication during and post-training to assess participant progress and gather actionable feedback.
Customer Service/Registered Broker
CHARLES SCHWAB & CO, INC.
11.1994 - 01.1998
- Executed client-requested market transactions, ensuring compliance and accuracy to maintain client trust.
- Educated clients on securities markets, order types, risk management, and trading strategies.
- Assisted clients with service requests, identifying needs and recommending tailored solutions to enhance service experience.
- Collaborated with clients in call center to resolve inquiries, improving client satisfaction through effective problem-solving.
Education
MAED - Adult Education and Training, Curriculum and Instruction
UNIVERSITY OF PHOENIX
08.2006 - 08.2011
Bachelor of Arts - English, Creative Writing/Literature, Political Science
BUTLER UNIVERSITY
01-1994
Skills
- Instructional design
- Curriculum development
- Adult education and training
- Work-based learning
- Employment coaching
- Career planning
- Needs analysis
- Digital learning strategies
- Hybrid learning development
- Learning management system administration
- Program management
- Project management
- Microsoft Office Suite
- Data collection and reporting
- Strategic thinking
- Creative problem-solving
- Relationship management skills
- Consultation skills
- Learner-driven design
Awards & Recognition
DIRECTOR'S AWARD - Adult Education - North Central High School - 2026
Award recognizing achievements in improving graduation rate by 2% for the 2025/26 school year through leadership of the Graduate on Time program
KEY CONTRIBUTOR - Charles Schwab & Co, Inc - 2011 & 2014
Award recognizing individual with significant contributions to their role, department, and business unit
EXCELLENCE IN SERVICE/BUSINESS EXCELLENCE AWARDS - Charles Schwab & Co, Inc - Multiple Years
Awards recognizing project teams for successful completion of projects that have significant impact on business results.
THE AMERICAN BUSINESS AWARDS WINNER– THE STEVIES - 2008
Part of a project team in collaboration with Allen Interactions, recognizing excellence in the category of Interactive Multi-Media – Training (under maiden name: Shannon Murphy)
DAVEY AWARDS – GOLD MEDAL WINNER - 2008
Design lead for project team in collaboration with Allen Interactions, recognizing excellence in the category of
Interactive Multi-Media – Training (under maiden name: Shannon Murphy)
CHAIRMAN’S CLUB - Charles Schwab & Co, Inc - Multiple Years
Team-based award for excellence in client-service, business development, risk abatement, and other business measures.
WERNER-BEYER SCHOLAR
Butler University English Department (under maiden name: Shannon Murphy)
MANUSCRIPTS JR/SR EDITOR
Butler University Literary Magazine Junior Editor and Senior Editor
VARIOUS WRITING AWARDS
NCTE Achievement Award in Writing, various journalism awards, poetry awards
Timeline
Graduate on Time Instructor/North Central High School
MSD WASHINGTON TOWNSHIP
08.2024 - Current
Work-Based Learning Coordinator/North Central High School
MSD WASHINGTON TOWNSHIP
08.2021 - 07.2024
Substitute Teacher
Indianapolis Area Schools/Kelly Education Staffing
01.2016 - 07.2021
Key Assistant/Marketing Team Lead
LIFEBUSHIDO
10.2015 - 01.2019
Senior Instructional Designer/Instructional Design Manager
CHARLES SCHWAB & CO, INC.
01.2011 - 08.2015
MAED - Adult Education and Training, Curriculum and Instruction
UNIVERSITY OF PHOENIX
08.2006 - 08.2011
Instructional Designer
CHARLES SCHWAB & CO, INC.
05.2000 - 01.2011
Training Facilitator
CHARLES SCHWAB & CO, INC.
01.1998 - 01.2000
Customer Service/Registered Broker
CHARLES SCHWAB & CO, INC.
11.1994 - 01.1998
Bachelor of Arts - English, Creative Writing/Literature, Political Science
BUTLER UNIVERSITY