Shannon Michelle Johnson

2026 Lead Instructor for CERT, Listos, Until Help Arrives, Flood Prevention/Control, Home Fire Safety, and Emergency Preparedness classes.

• Assisted preparedness outreach, distributing safety materials and answering community emergency questions.
• Coordinated volunteer assignments during drills, special events, and incident response activities.
• Monitored radio traffic and incident updates to maintain accurate situational awareness.
• Trained new volunteers on emergency procedures, communication protocols, and safety expectations.
• Assisted in Development of Flood Control/prevention, Home Fire Safety and Bystander Aid classes.
• Supported engaging, fun, and smooth-running events by helping with organization and planning.
• Mentored new volunteers, fostering a supportive and inclusive team environment.
• Promoted environmental awareness with educational workshops and hands-on activities.
• Have assisted in increasing the number of outreach classes offered and attended, through community outreach, flexible class scheduling options as well as by taking the classes out in to the community at various locations.
• Completed daily domestic tasks in shelters and group homes to assist people in need.

Volunteer Position

Collaborate with others and manage volunteers, to facilitate emergency off grid communications while also providing public education on emergency communications and preparedness.

• Drafted meeting agendas and recorded accurate minutes for board and membership sessions.
• Coordinated correspondence, notices, and mailings for officers, members, and event committees.
• Managed calendar scheduling for meetings, events, and volunteer coordination across association activities.
• Archived governing documents, correspondence, and historical records for easy retrieval and continuity.
• Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
• Net Control volunteer as needed

Stocking, food handling compliance, safety, cash management

• Worked flexible hours across night, weekend, and holiday shifts.

• Supervising serving and cashiering teams, Collaboration with other food and beverage departments, Time management, Data entry, shift records, Food safety.
• 714-781-4565
• Maintained clean, organized work areas aligned with safety and appearance standards.
• Monitored queue flow and supported crowd control during high-volume guest periods.
• Collaborated with team members to improve overall service quality and guest experience.
• Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
• Assisted with inventory management to ensure adequate stock levels were maintained for smooth operations.
• Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.

• Manage shifting caseloads of up to 30 clients, documentation, training, confidentiality, Collaboration, time management.
• 714-542-2400
• Monitored staff assignments and adjusted coverage to support smooth unit operations.
• Tracked patient requests and updated records to ensure accurate service documentation.
• Enforced compliance with safety protocols and facility procedures during daily operations.
• Delegated tasks efficiently among servers during busy shifts, optimizing productivity while maintaining high-quality service standards.
• Supported onboarding by guiding new team members on care procedures and workplace expectations.

• Registered Nurse in Critical care setting.
• 714-966-7200
• Coordinated daily unit workflow, balancing staffing needs, patient acuity, and safe nurse-to-patient assignments.
• Monitored charting accuracy and documentation compliance across nursing teams and escalated concerns when needed.
• Collaborated with interdisciplinary teams to develop comprehensive patient care plans, ensuring optimal outcomes for patients in various stages of illness or recovery.

• Critical Care/Emergency nurse, Emergency department co-chair 2011.
• Assessed patient conditions, documented findings in electronic health records, and updated care plans accordingly.
• Administered medications, monitored responses, and maintained compliance with physician orders and safety protocols.
• Coordinated interdisciplinary care with providers, therapists, and case managers to support timely treatment plans.
• Educated patients and families on diagnoses, discharge instructions, and self-care expectations.
• Prioritized multiple patients, responded to changing conditions, and escalated concerns for rapid intervention.
• Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Honorable Discharge (DD214 available upon request)
• Paid attention to detail while completing assignments.