Shannon Miller
Fort Morgan,CO
Summary
Hardworking Medical Technologist bringing 19 years of expertise in microbiology, chemistry, hematology, urinalysis and blood bank testing needs. Skilled multitasker with excellent communication and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
30
30
years of professional experience
Work History
Medical Technologist Generalist
St. Elizabeth Hospital
11.2017 - Current
- Enhanced patient care by accurately performing and interpreting laboratory tests in hematology, chemistry, serology, microbiology, coagulation and blood bank departments in a small hospital environment.
- Skillfully performed pediatric, adult and geriatric phlebotomy.
- Trained and oriented new medical technologists to perform and interpret tests. Coordinated initial training and ongoing competency evaluations for all lab employees.
- Updated Microbiology policies and implemented paperless Microbiology.
- Streamlined workflow processes for faster test results and improved patient care.
- Received training for MedHost HMS, built and updated test parameters in the LIS on an ongoing basis.
- Contributed to the overall success of the laboratory by maintaining a positive attitude and demonstrating strong teamwork skills in daily interactions with peers.
Medical Technologist Generalist
Cadira Labs
06.2016 - 11.2017
- Performed and interpreted testing in Chemistry, Hematology, Special Chemistry and Electrophoresis in a reference laboratory setting.
- Implemented new tests by conducting and analyzing correlation, precision and linearity studies.
- Participated in essential quality improvement programs to maintain accurate and timely laboratory testing and meet customer needs.
- Operated, calibrated, and maintained sophisticated instruments and equipment to facilitate quality laboratory and patient care operations.
Medical Technologist, Microbiology
LabCorp
06.2015 - 06.2016
- Performed high-volume urine, wound, sputum and throat culture interpretation, pathogen identification and antimicrobial susceptibility testing in a reference laboratory setting.
- Supported clinical decision-making by providing accurate and timely identification of pathogens in patient specimens.
- Managed daily workload efficiently while adhering to established turnaround times for critical test results affecting patient care decisions.
- Mentored new staff members on best practices in the microbiology lab, ensuring consistent adherence to safety protocols and procedure guidelines.
Freelance Web Developer and Community Volunteer
Self
05.2007 - 05.2015
- Maintained ongoing communication with clients throughout the development process to meet project requirements and expectations.
- Planned website development, including graphic design and converting mockups into usable web presence with HTML, JavaScript, and Adobe Flash coding.
- Attended and taught dharma (Buddhist) classes and coordinated facility management and events at Atisha Buddhist Centre.
Lead Medical Technologist, Microbiology
Quest Diagnostics
04.2002 - 05.2007
- Interpreted high-volume throat, urine, genital, wound, sputum and anaerobic cultures as well as ova and parasite exams. Conducted pathogen identification and antimicrobial susceptibility testing in a reference laboratory setting.
- Contributed to the development of laboratory policies and procedures by participating in regular departmental meetings and offering feedback on best practices.
- Developed comprehensive training materials for incoming staff members, promoting a smooth transition into their roles as Medical Technologists.
- Implemented and maintained initial, six-month and annual competency evaluations for all laboratory staff.
- Managed daily workflow to ensure that all tasks were completed on time and that workload was uniformly shared.
- Mentored junior technologists, fostering a collaborative environment conducive to learning and professional growth.
- Maintained and reviewed quality control records.
- Provided support during accreditation and regulatory inspections, demonstrating the laboratory''s commitment to maintaining high standards of quality and safety.
Assistant Manager of Technical Training
AT&T Local Network Services
11.1999 - 10.2002
- Began as a DMS switch translations engineer, but within a year was promoted to assistant manager in the technical training division.
- Developed training materials and taught technical courses to employees for new or revised systems and processes.
- Learned HTML, JavaScript and Adobe flash to construct web-based training when classroom training would not keep up with rapidly changing system parameters and short deadlines.
- Taught basic web development skills to teammates and coordinated group projects to construct web-based training courses.
- Attended management training classes.
Medical Technologist, Microbiology
Denver Health Medical Center
06.1994 - 11.1999
- Interpreted throat, urine, sputum, wound, body fluid, fungal and anaerobic cultures and ova and parasite exams. Performed identification and antimicrobial susceptibility testing on pathogens in a large hospital environment.
- Facilitated communication between the microbiology lab and other departments, ensuring a collaborative approach to patient care management.
- Supported clinical decision-making by providing accurate and timely identification of pathogens in patient specimens.
- Mentored new staff members on best practices in the microbiology lab, ensuring consistent adherence to safety protocols and procedure guidelines.
- Created checklists to standardize training objectives for new employees.
- Attended training for and implemented the laboratory portion of a hospital-wide implementation of Sunquest HIS. Wrote policies for the use of the Microbiology section of the LIS and trained staff to use the new system.
Education
MT (ASCP) - Clinical Laboratory Science
Presbyterian/St. Luke's Medical Technology Program
Denver, CO06.1994
Bachelor of Science - Microbiology
Colorado State University
Fort Collins, CO05.1993
Skills
- Clinical Laboratory Expertise
- Microbiology expertise
- Proficiency in Chemistry, Hematology, Coagulation, Serology, Microbiology, Mycology, Parasitology, Urinalysis and Blood Bank Testing
- Phlebotomy proficiency
- Familiarity with the operation and needs of small hospital laboratories
- Critical Thinking
- Complex Problem-Solving
- Coaching and Mentoring
- Team Leadership
Hobbies
Reading fiction and nonfiction, writing, knitting, yoga, Middle Eastern dance
Timeline
Medical Technologist Generalist
St. Elizabeth Hospital
11.2017 - Current
Medical Technologist Generalist
Cadira Labs
06.2016 - 11.2017
Medical Technologist, Microbiology
LabCorp
06.2015 - 06.2016
Freelance Web Developer and Community Volunteer
Self
05.2007 - 05.2015
Lead Medical Technologist, Microbiology
Quest Diagnostics
04.2002 - 05.2007
Assistant Manager of Technical Training
AT&T Local Network Services
11.1999 - 10.2002
Medical Technologist, Microbiology
Denver Health Medical Center
06.1994 - 11.1999
MT (ASCP) - Clinical Laboratory Science
Presbyterian/St. Luke's Medical Technology Program
Bachelor of Science - Microbiology
Colorado State University
Similar Profiles
Ben McGrewBen McGrew
Patient Care Assistant at St. Elizabeth HospitalPatient Care Assistant at St. Elizabeth Hospital
Livia Dos SantosLivia Dos Santos
Endoscopy Nurse at St. Elizabeth HospitalEndoscopy Nurse at St. Elizabeth Hospital
Brandon T. MartinezBrandon T. Martinez
Neuroscience/Registered Nurse, Cardiac Telemetry at St. Elizabeth HospitalNeuroscience/Registered Nurse, Cardiac Telemetry at St. Elizabeth Hospital