Summary
Overview
Work History
Education
Skills
Timeline
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Shannon Mills

Medford,MA

Summary

I am a Human Resources and Talent Acquisition professional with 8 years of experience. I was recently promoted to a Sr. HR Business Partner at Minerva Analytics, unfortunately the company is going through an acquisition and my role was impacted. I am excited for the next challenge in my career!

Overview

9
9
years of professional experience

Work History

Sr. Human Resources Business Partner

Minerva Analytics
07.2023 - 07.2023

Human Resources Generalist

Minerva Analytics
01.2021 - 07.2023
  • Received my SHRM-CP certification and was promoted into the sole HR role which oversees all HR and recruiting responsibilities across the company
  • Partnered with CEO and Chief of Staff to build out a strategic workforce plan each year including hiring and development plans.
  • Provided guidance to managers and employees on talent management, benefits, employee relations and recruiting.
  • Handled new-hire on boarding and employee off boarding.
  • Met with staff to resolve difficult situations related to performance and conflict management.
  • People manager to our Office Manager. Assisted her in event planning, swag ordering and other activities to enhance our in-person and virtual employee engagement.
  • Implemented several process improvements including; performance reviews, onboarding and offboarding, career development and people operations.
  • Work directly with CEO to improve company culture and employee engagement.
  • Maintain our benefits systems including our Health, Vision, Dental, 401k, payroll and life insurance policies.
  • Wrote “The Minerva Way”, our employee handbook which provides an in depth look at our mission, vision and values.
  • Continued to manage the recruiting responsibilities listed below.

Recruiter, People Operations Specialist

Minerva Analytics
01.2019 - 01.2021
  • Sole recruiter for the company responsible for the full life cycle recruiting process
  • Built a recruiting roadmap/strategic plan for all hiring managers
  • Responsible for initial intake, job descriptions, sourcing, phone screens, interview scheduling, offer stages and onboarding for each role
  • Recruiting for roles in the product, engineering, design, analytics, account management and content functions
  • Partner with hiring teams to iterate on their interview processes
  • Present weekly reports to management on candidate pipelines and create bi-weekly write-ups for our Board on general recruiting updates
  • Created and implement several new processes including 360 performance review cycles, onboarding and offboarding, culture of feedback, performance improvement plans, raise and promotion requests, and career development plans
  • Oversee employee relations issues with our CEO

Recruiter

Wayfair
10.2017 - 12.2018
  • Lead the recruiting effort for multiple groups across Wayfair with a focus on analytics, sales innovation, B2B Insights, B2C strategy and supply chain recruiting
  • Successfully hit monthly hiring goals despite switching teams and hiring managers often
  • Received the “Recruiter of the Month” award on a team of around 200 people
  • Lead a sourcing initiative across the broader team to train on best practices using LinkedIn, Indeed and Beamery
  • Work cross-functionally with other teams to understand how we can pool candidates together
  • Meet with new hires to understand their team at a deeper level and gather referrals
  • Mentored an entry level recruiter on the full-cycle recruiting process
  • Used data to track performance with stakeholders and point out areas for improvement

Recruiter

Dahua Technology
04.2017 - 10.2017
  • Hired as the sole recruiter for the Massachusetts offices
  • Recruited for positions in Sales, Finance, Engineering and Warehouse
  • Hired and managed a group of summer interns in the Boston office
  • Created job descriptions, conducted phone screens, scheduled interviews and created offer letters for all Massachusetts based employees

Associate Recruiter

Monster Worldwide Inc.
06.2015 - 04.2017
  • Responsible for the project management of a 30-person intern program
  • Full life cycle recruiting for roles in product, marketing, technology, finance, and customer service
  • Maintain positive rapport with hiring managers and candidates
  • Implemented a university relations plan and created relationships with partner schools

Summer Intern

Hanover Insurance Group
06.2015 - 08.2015
  • Leveraged Linkedin for recruiting searches for candidates
  • Created powerpoint presentations for the Talent Acquisition Team
  • Assisted with the scheduling of interviews and meetings

Summer Intern

The Virginia Thurston Healing Garden
06.2014 - 08.2014
  • Collaborated with the team on human resources, operational projects and administrative support for fundraising events
  • Managed and administered fundraising database
  • Designed and implemented a customer survey

Education

Bachelor of Arts - Psychology

Connecticut College
New London, CT
05.2015

Skills

  • Specialized HR Projects
  • Compensation and Benefits
  • Employee Onboarding and Offboarding
  • Employer Branding
  • Exit Interviews and Processes
  • Strategic Planning
  • Greenhouse
  • Bamboo HR
  • Microsoft Office Suite
  • Slack
  • Docusign
  • Confluence

Timeline

Sr. Human Resources Business Partner

Minerva Analytics
07.2023 - 07.2023

Human Resources Generalist

Minerva Analytics
01.2021 - 07.2023

Recruiter, People Operations Specialist

Minerva Analytics
01.2019 - 01.2021

Recruiter

Wayfair
10.2017 - 12.2018

Recruiter

Dahua Technology
04.2017 - 10.2017

Associate Recruiter

Monster Worldwide Inc.
06.2015 - 04.2017

Summer Intern

Hanover Insurance Group
06.2015 - 08.2015

Summer Intern

The Virginia Thurston Healing Garden
06.2014 - 08.2014

Bachelor of Arts - Psychology

Connecticut College
Shannon Mills