Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shannon Molina

Pflugerville,TX

Summary

Hardworking and motivated professional with years of experience and record of success in industry. Solid history balancing team performance, implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Dedicated to working closely with employees to maximize productivity and optimize procedures. High energy leader with good planning and organizational skills and a talent for leading by example.

Overview

5
5
years of professional experience
1
1
Certification

Work History

General and Operations Manager

Interactive Life Forms, LLC
Austin, TX
09.2019 - Current
  • High functioning manager proficient in both operational and managerial responsibilities.
  • Great interdepartmental communicational skills perfect for building and leading teams.
  • Core team member for developing processes and procedures for new ERP system.
  • Worked along side COO helping to project manage and implement flow rack system to maximize efficiencies for ecommerce/wholesale fulfillment location.
  • Restructured the warehouse to maximize space and implemented tighter inventory controls helping to minimize errors.

Manager

Reliable Consultants, Inc.
Austin, TX
2000 - 2019

1999-2001

  • Forward facing customer service representative with great communication skills and knowledge of our products.
  • Played a crucial role in the development and integration of new team members.
  • Managed opening procedures and oversaw money handling for multiple local establishments.

2001-2004

  • Successfully integrated into the operations team, contributing to the oversight of 3 local locations.
  • Played a key role in facilitating the shift from using paper-based methods to implementing computer technology.
  • Conducted training sessions for staff members on a new system while implementing the barcoding mechanism.
  • Taking leadership role in launching a specialized boutique at a new site by completely transforming a warehouse into an upscale destination.

2005-2009

  • Progressed within the company and took on additional responsibilities in distribution as it grew to include 7 locations. Implemented a centralized hub for efficient stock transportation.

2010-2015

  • Demonstrated ability to multitask by maintaining distribution role while supporting organization's transition from independent computer based system to ERP platform, enabling seamless data integration and consolidated purchasing power across 7 locations.
  • Successfully integrated Social Media into our marketing plan.

2015-2019

  • Efficiently organized and orchestrated a wide range of events and trainings.
  • Assisted the company in becoming the primary advocate for a well-known protest, resulting in widespread recognition. Conducted an interview with the New York Times on behalf of the company, showcasing our expertise and impact. Played a key role in establishing our position as the leader within the protest movement.
  • Streamlined inventory management across 7 diverse locations.
  • Took on a diverse range of responsibilities in general management, which encompassed frequent traveling and overseeing procurement activities, scheduling, and HR duties.

Education

High School Diploma -

Pecos High School
05-1994

Skills

  • Process Improvement strategies
  • Inventory Management
  • Contract Management
  • Organizational Management
  • Performance reporting
  • Incidents management
  • Document Control
  • Workflow Optimization
  • Quality assurance and control
  • Onboarding and Orientation
  • Systems implementation
  • Project management abilities
  • Retail Operations Management
  • Problem-Solving
  • Workforce training
  • Cross-Functional Communication
  • Multi-unit operations management
  • Staff retention and mangement
  • Assignment Delegation
  • Decision-Making
  • Planning and Implementation
  • Operational Efficiency
  • Team Leadership
  • Operations Oversight

Certification

  • Certification in Lean Management

Timeline

General and Operations Manager

Interactive Life Forms, LLC
09.2019 - Current

Manager

Reliable Consultants, Inc.
2000 - 2019

High School Diploma -

Pecos High School
  • Certification in Lean Management
Shannon Molina