Summary
Overview
Work History
Education
Skills
Timeline
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Shannon Moore

Statesville,NC

Summary

Dynamic sales manager and fiance manager. It all started with me being a leader with a proven track record at Keffer Mitsubishi, recognized as a top performer and team builder. I won topgun 5 years in a row. I am Accomplished in empowering high-performing sales teams, I increased sales by 60% as New Car Manager. As a finance manager I held 54-60% penetration with a high pvr. I have Strong interpersonal skills and a solid closing ability that will drive my success in fostering long-term customer relationships.

Overview

24
24
years of professional experience

Work History

Finance Manager

Planet Kia
01.2025 - 07.2025
  • Led the company in highest pvr and penetration in three years.
  • Kept funding completed by the 10th of each month.
  • Participated in training new staff.
  • Assisted in closing og sales to meet the quota.

Finance Manager / Director of Two Dealerships

Carmazone
08.2020 - 12.2024
  • Reviewed documentation and identified financial discrepancies where applicable.
  • Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
  • Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
  • Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
  • Mentored junior finance staff, fostering professional development and strong team dynamics.
  • Negotiated favorable terms with vendors, resulting in significant cost savings for the company.
  • Held high pvr and penetration percentages
  • Papered all customers in a timely manner
  • Stayed on top of funding and closing each month in a timely manner.

General Sales Manager

LKN HYUNDAI
08.2015 - 04.2019
  • Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Implemented effective pricing strategies that RAISED profit margins while remaining competitive in the marketplace.
  • Developed a high-performing sales team through consistent coaching, training, and motivation techniques.

Finanace Mananger-Sales Manager.

Parks Chevrolet
04.2015 - 08.2015
  • I was offered the job by a friend.
  • I felt like it was a good offer so I started as the finance manager with the understanding that I would rather be a sales Manager.
  • I did the financing for 45 days.
  • I ran a average of 2200 a copy with 44% gap penetration and a 57% Warranty penetration.
  • My personality and charisma are a great fit to any team.
  • My closing abilities where noticed and I was promoted to Sales
  • Supervised a sales force of 12 sales associates.
  • Hired 4 sales representatives over a 30 day- period.
  • Developed a comprehensive training program for new sales associates.
  • Planned and directed staff training and performance evaluations.
  • Trained all incoming sales team members.
  • Contacted customers by phone and email in response to inquiries.
  • Promptly resolved all customer requests, questions and complaints.

Sales Associate

Keffer Kia
04.2011 - 05.2015
  • Closed an average of 20-25 sales each month.
  • Trained all incoming sales team members.
  • Contacted customers by phone and email in response to inquiries.
  • Promptly resolved all customer requests, questions and complaints.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Built relationships with customers and the community to establish long-term business growth.
  • Attended sales training camps and brought best practices and leadership back to the company.
  • I was always in the top two of the sales staff
  • I maintained a solid Customer base.
  • Worked most of my deals from repeat and referral.
  • I led the team in phone sales.
  • I maintained a solid relationship with the staff

Used Car Manager- New Car Manager-Finance Manager-General Sales Manager.

Lee Forest Buick Pontiac GMC
03.2006 - 03.2011
  • I was promoted from Keffer Kia to be the Used Car Manager.
  • I managed a used car building separate from the New Car building.
  • I marketed and raised sales by 50% my first month
  • I assisted in the buying and appraising of all used cars.
  • I met with marketing teams and shot commercials to help sales volume increase.
  • I was promoted to New car Manager
  • I increased the sales by 60% in two months
  • I met factory and dealer quotas
  • Built relationships with customers and the community to establish long-term business growth.
  • Supervised a sales force of 17 sales associates.
  • Hired 20 sales representatives over a 3 year-long period.
  • Supported the sales team in writing proposals and closing contracts.
  • Closed an average of 300 sales calls each quarter.
  • Developed a comprehensive training program for new sales associates.
  • Increased revenues by 70% within the first year as Sales Manager.
  • Promptly resolved all customer requests, questions and complaints.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • I was promoted to be the Finance Manager.
  • Promptly resolved all customer requests, questions and complaints.
  • I learned the craft so I could be a better Manager.
  • I was promoted to GSM.
  • Supported the sales team in writing proposals and closing contracts.
  • Created and launched new online marketing strategies that resulted in 25% sales increase.
  • Developed a comprehensive training program for new sales associates.
  • Planned and directed staff training and performance evaluations.
  • Reviewed operational records and reports to project sales

Sales Repersenative, Closer and back up F&I.

Keffer Mitsubishi
09.2001 - 03.2006

    I started out green as grass. I became a team leader and the top salesman my first year.

    I carried the title of TOP GUN every year where I was awarded and recognized as a top performer.

    I helped train the new sales guys that came in.

    I attended all the training classes. Joe Verdie, Joe Girard, Zig  Ziegler, and Grant Cardone.  

     I assisted the Finance dept and backed them up as needed.

    I filled in as Sales Manager and store leader.

  • Closed an average of 54 sales calls each quarter.
  • Developed a comprehensive training program for new sales associates.
  • Trained all incoming sales team members.
  • Contacted customers by phone and email in response to inquiries.
  • Promptly resolved all customer requests, questions and complaints.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Built relationships with customers and the community to establish long-term business growth.
  • Attended sales training camp and brought best practices leadership back to the company.

Education

High School Diploma - undefined

South Iredell High School
Troutman, NC
1996

Skills

  • Accomplished manager
  • Goal-oriented
  • Positive and upbeat
  • Strong interpersonal skills
  • Decisive
  • Empowers high-performing sales teams
  • Lots of energy
  • Solid Closer
  • Born Leader
  • Knowledge of CRM'S
  • Knowledge of Reynolds
  • Believer in collecting all the info all the time
  • Believer in early management intervention
  • Easy to work with

I am not a sit in a chair all day Manager I will talk to every customer if I have to

I will pick up the phone and call upon the banks to hash out more front or back end profits

I will learn the product I am selling

I am a believer in process and steps

Timeline

Finance Manager

Planet Kia
01.2025 - 07.2025

Finance Manager / Director of Two Dealerships

Carmazone
08.2020 - 12.2024

General Sales Manager

LKN HYUNDAI
08.2015 - 04.2019

Finanace Mananger-Sales Manager.

Parks Chevrolet
04.2015 - 08.2015

Sales Associate

Keffer Kia
04.2011 - 05.2015

Used Car Manager- New Car Manager-Finance Manager-General Sales Manager.

Lee Forest Buick Pontiac GMC
03.2006 - 03.2011

Sales Repersenative, Closer and back up F&I.

Keffer Mitsubishi
09.2001 - 03.2006

High School Diploma - undefined

South Iredell High School

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Shannon Moore