Summary
Overview
Work History
Education
Skills
Timeline
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Shannon Moore

Shannon Moore

Thornton

Summary

Dynamic Medical Biller with proven expertise at Liaison Billing, adept at reducing claim denials through meticulous insurance verification and coding practices. Skilled in electronic claims processing and fostering strong relationships with insurance representatives, enhancing patient satisfaction and ensuring timely reimbursements. Committed to maintaining HIPAA compliance and delivering exceptional customer service.

Overview

8
8
years of professional experience

Work History

Medical Biller

Liaison Billing
07.2024 - Current
  • Verified insurance of patients to determine eligibility.
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
  • Filed and updated patient information and medical records.
  • Collected payments and applied to patient accounts.
  • Ensured timely payments from insurance providers through submission of accurate and complete claims.
  • Posted payments and collections on regular basis.
  • Reduced claim denials by meticulously reviewing patient insurance information and coding practices.

Medical Biller

Chase Grant Billing
11.2017 - 07.2024
  • Liaised between patients, insurance companies, and billing office.
  • Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
  • Maintained compliance with industry regulations by staying updated on changes to medical billing codes and requirements.
  • Delivered timely and accurate charge submissions.
  • Collaborated with healthcare providers, ensuring accurate documentation for seamless billing operations.
  • Acted as liaison between healthcare providers and insurance companies; resolved disputes quickly while maintaining positive relationships.
  • Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
  • Resolved discrepancies in accounts receivable reports, contributing to improved cash flow management.
  • Established strong relationships with insurance representatives, facilitating prompt resolution of billing issues.
  • Improved patient satisfaction levels with clear explanations of their financial responsibilities and available payment options.

Education

Medical Billing - Medical Billing

Everest Collage
Thornton
06-2008

Skills

  • Insurance claims
  • Insurance billing
  • Medical billing
  • Electronic claims
  • HIPAA compliance
  • Insurance verification
  • Patient billing
  • Billing and collection procedures
  • Customer service
  • Accounts receivable
  • Insurance claims processing
  • Claim submission
  • Medicare and medicaid process
  • Data entry
  • Denial management
  • CMS-1500 billing forms
  • Claims processing
  • Payment posting
  • Electronic health record software
  • Claims review
  • Patient account analysis
  • Medical claims submission
  • Multitasking and organization

Timeline

Medical Biller

Liaison Billing
07.2024 - Current

Medical Biller

Chase Grant Billing
11.2017 - 07.2024

Medical Billing - Medical Billing

Everest Collage