Summary
Overview
Work History
Education
Skills
Accomplishments
References
Work Availability
Work Preference
Interests
Timeline
Generic
Shannon Morris

Shannon Morris

Homemaker
Daniels,WV

Summary

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. I haven't worked for several years, so I'm a little rusty; however, I know I can adjust quickly.

Overview

29
29
years of professional experience

Work History

Homemaker

Self Employed
Daniels, WV
02.2012 - Current

● I effectively manage the household and am the primary caretaker of my family (my husband, my independent 18-year-old son, a poodle, and a parrot).

● I am responsible for all aspects of caring for the home, cleaning, and maintenance, including general upkeep.

● I ensure my home is clean and in order.

● I plan meals and grocery shop while maintaining a strict budget.

● Budget management (pay bills promptly).

● I plan events, outings, and vacations.

● I run errands as needed, schedule essential appointments, and keep everyone on task.

● I provide a comfortable, warm, loving, and inviting environment for my family and guests.

● I care for a three-year-old toy poodle and a one-year-old IRN parrot.

Legal Secretary/Assistant

Froble Law Office
Beckley
02.2011 - 02.2012
  • Company Overview: (Beckley, WV)
  • Normal secretarial duties included: answering telephones, greeting clients in a professional and friendly manner, scheduling appointments, maintaining office calendar, filing, legal transcription, handling incoming and outgoing mail, billing clients, administering errands as needed to the courthouse, attorney’s offices, bank, etc.
  • Legal transcription, composed legal documents, proofread, and edited paperwork.
  • Composed all types of legal documents, to include: custody matters, divorces, personal injuries, motor vehicle accidents, medical malpractice, wrongful death, workers’ compensation, social security, and contract disputes. Proofread and edited paperwork.
  • Required to meet and follow strict deadlines, maintain confidentiality, and maintain a professional manner.
  • (Beckley, WV)

Office Clerk/Track and Production

Cook’s Excavating, LLC
Oceana
08.2010 - 08.2011
  • Company Overview: (Oceana, WV)
  • Prepared track and production spreadsheets using Excel for excavating projects.
  • General typing, data entry, preparation of documentation, etc.
  • Administered errands as needed.
  • Maintained a small office.
  • Supported project managers with data entry and document preparation tasks.
  • Operated office equipment, including copiers, printers, and fax machines.
  • Provided administrative support such as typing documents, filing paperwork, photocopying, scanning documents, and faxing documents.
  • Created spreadsheets using Microsoft Excel for tracking data and creating reports.
  • Supported office clerical functions using word processing and other software, email and office machines.

Federal Correctional LEO/Unit Secretary

Department of Justice, Federal Bureau of Prisons
Beaver
12.2000 - 08.2011
  • Company Overview: (FCI Beckley, Beaver, WV)
  • Law enforcement duties included: maintaining the safety and security of a federal prison, responding to emergencies (fights, medical, etc.), conducting shakedowns of inmate persons, cells, and common areas. Stayed well-composed in a demanding, stressful, and sometimes dangerous situations.
  • Supervised offenders in a correctional environment to ensure the custody, safety, and well-being of staff and inmates, in an appropriate, firm, fair, and consistent manner, while following STRICT local, state, and federal guidelines.
  • Worked MANY custody posts as a correctional officer.
  • Normal secretarial duties included: answering telephones, data entry, maintain office calendar, filing, transcription, prepared staff meeting minute notes, proofread and edited paperwork, worked with incarcerated individuals and fellow staff in a professional, firm, fair, and consistent manner.
  • Prepared inmate release paperwork and monitored important dates while following STRICT deadlines and guidelines.
  • Prepared time and attendance (pay) for my unit team staff.
  • Maintained a caseload of approximately 300 inmates.
  • Assisted in training of new hires.
  • (FCI Beckley, Beaver, WV)

DUI Secretary

FMRS Mental Health Council, Inc.
Beckley
07.2000 - 12.2000
  • Company Overview: (Beckley, WV)
  • Normal secretarial duties included: answering telephones, medical transcription, typing, and data entry.
  • Prepared paperwork, typed weekly DUI class reports for client files.
  • Assisted DUI Coordinator with many responsibilities.
  • (Beckley, WV)

Legal Secretary/Assistant

Greer Law Office
Beckley
02.2000 - 07.2000
  • Company Overview: (Beckley, WV)
  • Normal secretarial duties included: answering telephones, greeting clients in a professional and friendly manner, scheduling appointments, maintaining office calendar, filing, legal transcription, handling incoming and outgoing mail, billing clients, administering errands as needed to the courthouse, attorney’s offices, bank, etc.
  • Composed all types of legal documents, to include: custody matters, divorces, personal injuries, motor vehicle accidents, medical malpractice, wrongful death, workers’ compensation, social security, and contract disputes. Proofread and edited paperwork.
  • Required to meet and follow strict deadlines, maintain confidentiality, and maintain a professional manner.
  • Legal transcription, composed legal documents, proofread, and edited paperwork.
  • (Beckley, WV)

Legal Secretary/Assistant

Richmond Law Office
Beckley
04.1997 - 10.1999
  • Company Overview: (Beckley, WV)
  • Normal secretarial duties included: answering telephones, greeting clients in a professional and friendly manner, scheduling appointments, maintaining office calendar, filing, legal transcription, handling incoming and outgoing mail, billing clients, administering errands as needed to the courthouse, attorney’s offices, bank, etc.
  • Composed all types of legal documents, to include: custody matters, divorces, personal injuries, motor vehicle accidents, medical malpractice, wrongful death, workers’ compensation, social security, and contract disputes. Proofread and edited paperwork.
  • Required to meet and follow strict deadlines, maintain confidentiality, and maintain a professional manner.
  • Legal and medical transcription, composed legal documents, proofread, and edited paperwork.
  • (Beckley, WV)

Office/Sales Clerk

Beckley Pawn and Gun
Beckley, WV
08.1996 - 04.1997

Created an inviting and clean environment for customers by maintaining store organization and cleanliness.

Assisted customers and collected payments.

Processed payments with accuracy and efficiency.

Opened and closed the store by balancing the cash register and receipts.

Listened to customer needs and desires to identify and recommend optimal products.

Provided exceptional services and pleasant shopping experiences to retail customers.

Managed efficient cash register operations.

Monitored customers for signs of security concerns and escalated issues to management.

Engaged in friendly conversation with the customer to better uncover individual needs.

Education

Medical Billing And Coding Diploma - Medical Billing And Coding

Penn Foster
PA
10-2025

Medical Transcription Diploma - Medical Transcription

Penn Foster
Online
06-2021

Some College (No Degree) - Social Work

University of Charleston
Beckley, WV

Legal Specialty Certificate - Legal Studies

Valley College of Technology
Beckley, WV
05-1996

High School Diploma -

Accelerated Christian Education (ACE) Homeschool
Beaver, WV
05-1995

Skills

Medical coding

Medical transcription

Legal transcription

Data entry

Customer service

Time management

Attention to detail

Effective communication

Microsoft Word

Multitasking Abilities

Problem resolution

Clerical support

Organization

Self-Directed

Teamwork and collaboration

Written communication

Microsoft Office

Supervision and leadership

Decision-making

Excellent work ethic

Self-motivated

Friendly personality

Type approximately 70 WPM with 10-key experience

First Aid/CPR

Verbal communication

MS office/word

Task prioritization

Accomplishments

  • While employed with FCI Beckley, I received NUMEROUS awards for outstanding and superior work ethic.

References

References available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart Time

Work Location

Remote

Important To Me

Work-life balanceFlexible work hoursHealthcare benefitsWork from home optionPaid time offPaid sick leave401k match4-day work week

Interests

I'm passionate about Jesus

I enjoy caring for my small family, poodle & parrot

Scrapbooking

Shopping

The beach!

Timeline

Homemaker

Self Employed
02.2012 - Current

Legal Secretary/Assistant

Froble Law Office
02.2011 - 02.2012

Office Clerk/Track and Production

Cook’s Excavating, LLC
08.2010 - 08.2011

Federal Correctional LEO/Unit Secretary

Department of Justice, Federal Bureau of Prisons
12.2000 - 08.2011

DUI Secretary

FMRS Mental Health Council, Inc.
07.2000 - 12.2000

Legal Secretary/Assistant

Greer Law Office
02.2000 - 07.2000

Legal Secretary/Assistant

Richmond Law Office
04.1997 - 10.1999

Office/Sales Clerk

Beckley Pawn and Gun
08.1996 - 04.1997

Medical Billing And Coding Diploma - Medical Billing And Coding

Penn Foster

Medical Transcription Diploma - Medical Transcription

Penn Foster

Some College (No Degree) - Social Work

University of Charleston

Legal Specialty Certificate - Legal Studies

Valley College of Technology

High School Diploma -

Accelerated Christian Education (ACE) Homeschool